ZipRecruiter

Log In

2

Full Time J Crew Customer Service Jobs (NOW HIRING)

J. Crew

Merchant - J.Crew Women's Bottoms

New York, NY · Hybrid

$86K - $111K/yr

Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we've been creating ... Crew Group offers a winter break at the end of December to eligible full-time associates at the ...

J.Crew

Assistant Manager

Westlake, OH · On-site

$17.75 - $22.30/hr

Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we've been creating ... Ensure the team is always on track to exceed goals and provide best-in-class customer service.

J.Crew

Assistant Manager

Santa Clara, CA · On-site

$24 - $30/hr

Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we've been creating ... Ensure the team is always on track to exceed goals and provide best-in-class customer service.

J.Crew

Assistant Manager

New York, NY · On-site

$21.50 - $27/hr

Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we've been creating ... Ensure the team is always on track to exceed goals and provide best-in-class customer service.

J. Crew

Assistant Manager

New York, NY

$21.50 - $27/hr

Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we've been creating ... Ensure the team is always on track to exceed goals and provide best-in-class customer service.

J. Crew

Assistant Manager

Dallas, TX · On-site

$17.75 - $22.30/hr

Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we've been creating ... Ensure the team is always on track to exceed goals and provide best-in-class customer service.

previous pagenext page

Showing results 21-40

All JobsJ Crew Customer Service JobsFull Time J Crew Customer Service Jobs

Full Time J Crew Customer Service information

See salary details

$24.5K

$58K

$101K

How much do full time j crew customer service jobs pay per year?

As of Aug 10, 2026, the average yearly pay for full time j crew customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time J Crew Customer Service vs Part Time J Crew Customer Service?

AspectFull Time J Crew Customer ServicePart Time J Crew Customer Service
Work HoursTypically 35-40 hours per weekFewer hours, usually under 30 hours per week
CredentialsSame customer service skills, no special certifications requiredSame as full-time, no additional certifications needed
Work EnvironmentFull shifts in retail store settingsPart-time shifts, often flexible
Employer UsageCommon for full-time retail staffCommon for students or those seeking flexible schedules

Full Time J Crew Customer Service roles involve longer hours and consistent schedules, ideal for those seeking full employment. Part Time J Crew Customer Service offers flexibility with fewer hours, suitable for students or individuals balancing other commitments. Both roles require similar skills and work environments, but differ mainly in hours and scheduling flexibility.

More about Full Time J Crew Customer Service jobs
What are the most commonly searched types of J Crew Customer Service jobs? The most popular types of J Crew Customer Service jobs are:
What job categories do people searching Full Time J Crew Customer Service jobs look for? The top searched job categories for Full Time J Crew Customer Service jobs are:
Full Time J Crew Customer Service jobs near you
Infographic showing various Full Time J Crew Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Merchant - J.Crew Women's Bottoms

J. Crew

New York, NY • Hybrid

$86K - $111K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 19 days ago

J.Crew rating

7.0

Company rating: 7.0 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

18th of 104 rated fashion retailers

Job description

Our Story

J.Crew gets you dressed every day, for every occasion.

Since 1983, we've been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view-it's no wonder we've been in your closet for four decades and counting.

Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes-we're proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are.

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

The Role + Purpose:

Pre-Season

  • Understand trend analysis and translate trend to commercial big ideas, identifying the next big thing

  • Present pre-season strategy to cross-functional team

  • Partner with planning to strategize budget and departmental opportunities

  • Analyze seasonal and hindsight information, trends, product assortment, and competition to develop the strategy

  • Participate in Design Board Reviews and provide feedback on silhouette, fabric, and color based on hindsight/strategy

  • Build Roadmap for design articulating newness needs by month with AUC targets, as well as clear direction on carry forward products (where updates or new colors are needed)

In Season

  • Approve garment fit on key products/buys and ensure product execution meets the design aesthetic as well as commercially acceptable quality standards

  • Drive partnership with planning and allocation on reviewing sales, receipts, markdown cadence and style color counts

  • Analyze the competitive environment and use knowledge to positively impact results, making recommendations to leadership

  • Utilize product strategies and analytical results to plan all merchandise buys, in accordance to budget, for each quarter and present the line at assortment and investment reviews

  • Ability to evaluate financial and business indicators, evaluate reports and translate the data into actionable information to drive results

  • Partner with marketing, styling, and visual to ensure key items and big bets are elevated and supported by the cross functional team

Qualifications:

  • Strong analytical skills

  • Strong business acumen

  • Self-motivated, multi-tasker

  • High taste level

  • Bachelor's degree

  • 6+ years of experience

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We're always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

  • Health & Well-being -Eligible associates and family members receive medical, dental, prescription and vision insurance,family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.

  • Associate Discount -We love our products just as much as you do! That's why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).

  • Summer Fridays -In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.

  • Community Impact -We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.

  • Winter Break -In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Salary Range: $86,400.00 - $111,700.00

At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate'sgeographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCGis creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

What J.Crew employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply