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Remote J Crew Customer Service Jobs (NOW HIRING)

Remote Customer Service

Phoenix, AZ · Remote

$16 - $21.50/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

Remote Customer Service

Fullerton, CA · Remote

$16.75 - $22.75/hr

Remote Customer Service Fullerton, CA, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Remote Customer Service

Hollywood, FL · Remote

$14.50 - $20/hr

Remote Customer Service Miramar, FL, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

Wilmington, NC · Remote

$13.50 - $18.50/hr

Remote Customer Service Wilmington, NC, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Remote Customer Service

San Antonio, TX · Remote

$14.50 - $19.75/hr

Remote Customer Service San Antonio, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Remote Customer Service

Dallas, TX · Remote

$16 - $21.50/hr

Remote Customer Service Dallas, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Remote Customer Service

Murrieta, CA · Remote

$16.25 - $22.25/hr

Remote Customer Service Murrieta, CA, United States Job Openings Remote Customer Service A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital ...

Remote Customer Service

RI · Remote

$90K/yr

Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 - $120,000+ per year (commissions + residual ...

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Showing results 1-20

Remote J Crew Customer Service information

See salary details

$24.5K

$58K

$101K

How much do remote j crew customer service jobs pay per year?

As of Jun 15, 2026, the average yearly pay for remote j crew customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote J Crew Customer Service vs Remote Nordstrom Customer Service?

AspectRemote J Crew Customer ServiceRemote Nordstrom Customer Service
Required CredentialsHigh school diploma or equivalent; retail/customer service experienceHigh school diploma or equivalent; retail/customer service experience
Work EnvironmentRemote, home-based customer support for clothing retailRemote, home-based customer support for luxury department store
Employer & Industry UsageJ Crew, apparel retailNordstrom, department store retail
Common Search & ComparisonCustomer service roles in clothing retailCustomer service roles in department store retail

Both roles involve remote customer service in the retail industry, requiring similar credentials and work environments. The main difference lies in the brand and product focus: J Crew specializes in casual and business apparel, while Nordstrom offers a broader range of luxury and designer brands. Candidates should consider their familiarity with each brand's products and customer base when choosing between these roles.

What cities are hiring for Remote J Crew Customer Service jobs? Cities with the most Remote J Crew Customer Service job openings:
What are the most commonly searched types of J Crew Customer Service jobs? The most popular types of J Crew Customer Service jobs are:
What states have the most Remote J Crew Customer Service jobs? States with the most job openings for Remote J Crew Customer Service jobs include:
What job categories do people searching Remote J Crew Customer Service jobs look for? The top searched job categories for Remote J Crew Customer Service jobs are:
Regional Director - J.Crew Factory (North)

Regional Director - J.Crew Factory (North)

J.Crew

New York, NY • On-site, Remote

$152K - $201K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


J.Crew rating

7.0

Company rating: 7.0 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

16th of 102 rated fashion retailers


Job description

Our Story
We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can't be beat. A fan of lots of options in amazing fits? You've got it. Looking for some great accessories you won't find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we've got you covered. Whatever the occasion, we've got styles for the whole family that'll have your crew looking good. Plus, there always deals waiting for you... 24 hours a day, seven days a week.
Location: REMOTE (based out of New York City metro)
Job Summary
As a Regional Director, you will lead and inspire a team of Area & District Managers to drive business growth, operational excellence, and exceptional customer experiences across your region. You'll collaborate cross-functionally with corporate teams to deliver on strategic initiatives while fostering a culture of development, inclusion, and continuous improvement. We welcome candidates from diverse backgrounds who are passionate about people and results.
What You'll Do
  • Lead the regional team by setting clear business goals, driving strong performance, and coaching Area & District Managers to lead their markets.
  • Analyze sales and operational data to identify opportunities, close performance gaps, and maximize profitability.
  • Direct the development and execution of strategic initiatives with Area & District Managers to resolve challenges, optimize operations, and ensure overall business success.
  • Collaborate with RVP and business partners across Human Resources, Merchandising, Planning and Allocation, Marketing, Store Operations, Real Estate, and Loss Prevention to execute division-wide initiatives.
  • Manage talent development through regular coaching, feedback, and succession planning in partnership with HRBPs and Talent Acquisition.
  • Collaborate on the strategic planning and execution of new store growth within the region, including market analysis, site selection input, and cross-functional coordination to support and align with overall company expansion goals.
  • Lead recruitment and staffing strategies to build a strong pipeline of skilled, passionate brand ambassadors.
  • Drive consistent execution of training programs and support career growth opportunities within the region.

Who You Are
Required:
  • 10+ years of multi-level retail management experience with proven success in meeting business goals.
  • Strong leadership and communication skills, able to inspire teams, and tailor messaging to diverse audiences.
  • Proficiency with retail technology tools and data-driven decision making.
  • Skilled at navigating change, resolving conflicts calmly, and fostering a positive, inclusive work environment.
  • Experience working cross-functionally with corporate teams in Human Resources, Merchandising, Planning and Allocation, Marketing, Store Operations, and Loss Prevention to execute division-wide initiatives.
  • Ability to travel regularly to stores and manage operations on the ground.

Preferred:
  • Bachelor's degree or equivalent combination of education and experience.

Preferred:
  • Bachelor's degree or equivalent combination of education and experience.

Some Perks and Benefits
  • Competitive base pay and bonus programs
  • Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
  • Competitive Paid Time Off (PTO) plan, including paid holidays
  • 401(k) plan with company matching donations
  • Medical, dental, prescription, vision, and life insurance
  • Entertainment, travel, fitness, and mobile technology discounts

See our full list of benefits here
Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Salary Range: $152,800.00 - $201,400.00
At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

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