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Remote J Crew Customer Service Jobs (NOW HIRING)

... and customer offering. * Partner with the Head of Men's Design to lead the design vision and ... Crew, J.Crew Factory, and Madewell). * Summer Fridays - In addition to our hybrid work model, we ...

$14.75 - $20.25/hr

Remote Customer Service Medford, Oregon, United States $ 32,000.00 - 78,000.00 (US Dollar) About the job Remote Customer Service We're looking for a creative and detail-oriented Remote Customer ...

$14.75 - $20.25/hr

Remote Customer Service Santa Clara, CA, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

$14.75 - $20.25/hr

Customer Service Representative (Remote) Houston, Texas, United States $ 30,000.00 - 75,000.00 (US Dollar) Or refer someone About the Job We are seeking a Remote Customer Service Representative to ...

$14.75 - $20.25/hr

Customer service, administrative, or client support experience (preferred but not required) * Comfortable working independently in a remote environment * Detail-oriented, dependable, and organized ...

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Remote J Crew Customer Service information

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$24.5K

$58K

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How much do remote j crew customer service jobs pay per year?

As of Jul 27, 2026, the average yearly pay for remote j crew customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote J Crew Customer Service vs Remote Nordstrom Customer Service?

AspectRemote J Crew Customer ServiceRemote Nordstrom Customer Service
Required CredentialsHigh school diploma or equivalent; retail/customer service experienceHigh school diploma or equivalent; retail/customer service experience
Work EnvironmentRemote, home-based customer support for clothing retailRemote, home-based customer support for luxury department store
Employer & Industry UsageJ Crew, apparel retailNordstrom, department store retail
Common Search & ComparisonCustomer service roles in clothing retailCustomer service roles in department store retail

Both roles involve remote customer service in the retail industry, requiring similar credentials and work environments. The main difference lies in the brand and product focus: J Crew specializes in casual and business apparel, while Nordstrom offers a broader range of luxury and designer brands. Candidates should consider their familiarity with each brand's products and customer base when choosing between these roles.

More about Remote J Crew Customer Service jobs
What cities are hiring for Remote J Crew Customer Service jobs? Cities with the most Remote J Crew Customer Service job openings:
What are the most commonly searched types of J Crew Customer Service jobs? The most popular types of J Crew Customer Service jobs are:
What states have the most Remote J Crew Customer Service jobs? States with the most job openings for Remote J Crew Customer Service jobs include:
Infographic showing various Remote J Crew Customer Service job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 14% In-person, and 86% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Design Director - Men's Knits & Sweaters

Jcrew

New York, NY โ€ข On-site, Remote

$136K - $175K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 3 days ago


Job description

Our Story

At Madewell, we believe that great style starts with great design. Since 2006, we've been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag-if it's Madewell, it's made well.

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

The Role + Purpose:

As the Design Director of Men's Sweaters & Knits, you will report to the Head of Men's Design and lead the creative vision and innovation for the Men's Sweaters & Knits categories, influencing the overall product point of view for Madewell Men's. You will guide a design team while applying your technical knitwear expertise, strong sense of color & pattern, and ability to innovate wash development to create collections that balance quality craftsmanship, originality, and commercial success. In this role, you will shape Madewell's Men's Sweaters & Knits assortment and ensure it remains a foundational part of our brand and customer offering.

  • Partner with the Head of Men's Design to lead the design vision and strategy for Men's Sweaters & Knits, creating seasonal collections that reflect Madewell's authentic aesthetic while driving innovation and market relevance.

  • Drive innovation in knit construction techniques, yarn development, gauge engineering, and finishing processes to elevate product quality and differentiate the category.

  • Partner closely with Merchandising, Production, Technical Design, and Marketing teams to ensure seamless execution and alignment on creative vision and business objectives.

  • Oversee the development process from concept through production, ensuring design integrity, exceptional fit standards, and adherence to Madewell's quality benchmarks.

  • Develop compelling assortments that integrate cohesively with the broader men's product line and respond to customer needs, market trends, and brand priorities.

  • Cultivate strong vendor relationships and work with sourcing partners to support both creative ambitions and technical requirements for the category.

  • Build, mentor, and inspire a high-performing design team, fostering a collaborative environment that encourages creativity, technical excellence, and professional development.

Qualifications:

Required:

  • 10+ years of experience in apparel design with deep expertise in sweaters and knits categories.

  • Extensive technical knowledge of knit construction methods, yarn properties, gauge development, and finishing techniques.

  • Proven leadership experience building and managing design teams for a minimum of 5+ years.

  • Strong cross-functional collaboration skills with demonstrated ability to partner effectively with merchandising, production, and technical teams.

  • Excellent communication and presentation abilities with the capacity to articulate creative vision and technical requirements clearly to diverse audiences.

Preferred:

  • Bachelor's degree in Fashion Design, Textile Design, or related field is a plus, but equivalent professional experience will be considered.

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We're always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

  • Health & Well-being -Eligible associates and family members receive medical, dental, prescription and vision insurance,family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.

  • Associate Discount -We love our products just as much as you do! That's why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).

  • Summer Fridays -In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.

  • Community Impact -We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.

  • Winter Break -In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Salary Range: $136,000.00 - $175,500.00

At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate'sgeographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCGis creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.