ZipRecruiter

Log In

2

Full Time Helpdesk Jobs in Texas (NOW HIRING)

High Fashion Home

Sales Associate

Houston, TX · On-site

$13.25 - $18.25/hr

We are looking for part-time or full-time help that can work weekends in our Houston store. High Fashion Home requires proof of vaccination against COVID-19. Responsibilities * Engage customers in ...

High Fashion Home

Sales Associate

Houston, TX · On-site

$13.25 - $18.25/hr

We are looking for part-time or full-time help that can work weekends in our Houston store. High Fashion Home requires proof of vaccination against COVID-19. Responsibilities * Engage customers in ...

lisaline inc

Ops Manager

Houston, TX · On-site

$60K/yr

Houston, Texas Employment Type: Full-Time Help Build the Future of TCS&E Texas Traffic Control Services & Equipment (TCS&E) is seeking an experienced Operations Manager to lead and grow our Houston ...

Roy Jorgensen Associates

Mechanic Helper

Houston, TX · On-site

$17 - $21/hr

Roy Jorgensen Associates, Inc. is currently seeking full-time General Mechanic Helper will be reporting to the Lead Mechanic and supporting the fleet at two different locations in Houston, TX & ...

Kenney Industries, Inc.

Warehouse Helper

Dallas, TX

$14 - $17/hr

We're looking for a skilled and proactive Helper to join our team. Position Overview We are seeking ... Stable, full-time employment * Supportive and professional work environment

Roy Jorgensen Associates, Inc.

Mechanic Helper

Houston, TX · On-site

$17 - $21/hr

Roy Jorgensen Associates, Inc. is currently seeking full-time General Mechanic Helper will be reporting to the Lead Mechanic and supporting the fleet at two different locations in Houston, TX & ...

HomePro

Electrical Helper

San Antonio, TX

$15.25 - $19.50/hr

We offer: * Full-time entry-level position * On-the-job training from seasoned professionals * A ... Help with the preparation and organization of materials and tools for each project. * Follow ...

Roy Jorgensen Associates

Mechanic Helper

Houston, TX · On-site

$17 - $21/hr

Roy Jorgensen Associates, Inc. is currently seeking full-time General Mechanic Helper will be reporting to the Lead Mechanic and supporting the fleet at two different locations in Houston, TX & ...

Pho District 1

Kitchen Helper

Lubbock, TX · On-site

$10 - $14/hr

Kitchen Helpers primarily help with a variety of tasks, depending on what the Cooks or Waitstaff ... Job Type: We're hiring full time, part time and weekend.

All My Sons Moving & Storage

Mover / Helper

Waco, TX · On-site

$20 - $150/day

... Helpers to join our professional moving team. If you enjoy staying active, working with great ... Flexible scheduling * Full-Time * Part-Time * Weekends Only Perks & Benefits: * Modern fleet of ...

previous pagenext page

Showing results 21-40

All JobsHelpdesk JobsFull Time Helpdesk JobsFull Time Helpdesk Jobs in Texas

Full Time Helpdesk information

What is a full time helpdesk?

Full Time Helpdesk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, hardware, or networks. Individuals in these roles typically respond to inquiries via phone, email, or chat, troubleshoot problems, and guide users through solutions. They may also document issues, escalate complex problems to higher-level IT staff, and help maintain company technology infrastructure. Full-time positions usually require standard working hours and may include benefits such as health insurance and paid time off.

What skills and qualifications are needed to thrive as a full time helpdesk professional?

To thrive as a Full Time Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and typically a background in IT or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is essential. Outstanding customer service, problem-solving abilities, and effective communication distinguish top performers in this role. These skills ensure quick resolution of technical issues, high user satisfaction, and smooth IT operations.

What are common challenges faced by full time helpdesk professionals, and how can they be managed?

Full Time Helpdesk professionals often encounter challenges such as handling a high volume of support requests, managing difficult or frustrated users, and staying updated with rapidly changing technology. Effective time management, clear communication, and strong problem-solving skills are key to overcoming these obstacles. Many teams offer ongoing training and peer support to help helpdesk staff stay current and resilient, creating a collaborative environment where knowledge sharing is encouraged.

What is the difference between Full Time Helpdesk vs Part Time Helpdesk?

AspectFull Time HelpdeskPart Time Helpdesk
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CertificationsCommonly required: CompTIA A+, Microsoft CertifiedOften same certifications, but less emphasis
Work EnvironmentOffice or remote, fast-paced supportFlexible, part-time shifts, similar environment
Employer UsageFull-time support teams in organizationsSupplementary support or seasonal needs

Full Time Helpdesk roles involve standard 35-40 hour workweeks with consistent support duties, while Part Time Helpdesk positions offer flexible hours with similar responsibilities. Both roles often require comparable certifications and work environments, but full-time roles provide more stability and benefits, making them suitable for those seeking a long-term career in IT support.

Are full time helpdesk jobs still in demand?

Full time helpdesk jobs remain in demand as organizations continue to require technical support for hardware, software, and network issues. These roles often require strong communication skills and knowledge of common tools like ticketing systems and remote support software, making them a stable career option in the IT support field.

What are the most commonly searched types of Helpdesk jobs in Texas?

The most popular types of Helpdesk jobs in Texas are:

Full Time Helpdesk jobs near you

Technical Support / Helpdesk

The Critical Update inc

Austin, TX • On-site, Remote

$18 - $22/hr

Full-time

Re-posted 25 days ago

Job description

Company Description
The Critical Update has been serving the Austin community since 2003 and has grown by referral and word of mouth. Our goal is to put an end to frustrating computer problems and become a trusted technology resource to our client base. We offer a high level of service to enable clients to create more jobs and grow.
We have earned multiple awards because we focus on delivering value and creating lasting relationships. For our SMB or non-profit clients, this means that we are always looking for services that increase profitability and help them focus on their core offerings while we handle technology behind the scenes. Our core values are integrity, service, and resourcefulness. We do what we say, we have our client's best interest at heart and we collaborate to find a solution to their problems.
Clients rely on us to manage their IT infrastructure and support their staff. We provide a wide range of services to enable clients to focus on their core business activities and create jobs for Austin families. Some of the services we provide are Managed IT solutions, onsite support (outsourced IT), Business Continuity Plans, Managed Cybersecurity for computers, firewalls, and networks. We design, implement and manage networks and help clients with web hosting, VOIP, among other solutions...
Job Description
Do you have the desire to help small businesses and Non-Profit organizations with a wide range of technology solutions? Do you enjoy being a part of a team that makes a difference in the community? If so, then this may be an opportunity for you. We are looking for future team members with similar values (integrity, service, resourcefulness) to help us provide outsource IT support to clients in the Austin metro.
A typical day may start with some routine end-user support, and then respond to service calls from new clients who may need a virus cleanup, data recovery, or a migration to the Cloud. It may be a cabling project or helping someone who is moving to a new office figure out how to set up network drops. For some clients, it could be working with vendor's technical support to help resolve an issue. You will be exposed to a wide range of technologies and people, which keep things interesting and challenging.
Please do not apply if you're not looking to commit long-term to this opportunity. We are a highly relational company and truly enjoy being a trusted technology resource. We want "wingmen" who we can count on and support each other when calls get crazy.
NOTE: As part of our recruiting process, we require completing a questionnaire before scheduling an interview in person. This questionnaire helps us determine what type of client is a good fit for your particular skill set and abilities. It will require an hour or two to complete.
* We have part-time positions with the potential to grow into full-time opportunities (gas allowance, company phone, and a flexible schedule ).
* Compensation range is from $18 to $22/hr based on experience and skill set. Profit sharing and gas allowance is part of the compensation package. We also have a great benefits package.
Qualifications
  • Three years or more providing end user support in a networked environment. (Working for another IT/MSP company or with a small consulting firm is a plus).
  • Excellent troubleshooting skills. Must be able to research and document solutions using available resources. Seek help when needed.
  • Working knowledge of networking, data cabling, routing, switching and general network troubleshooting. -We have vendor training available-
  • Working knowledge of Windows server versions. Able to help deploy a new server, troubleshoot server permissions and provide server maintenance.
  • Able to manage MS365 environments, support end users and troubleshoot issues.
  • Expert knowledge supporting Windows OS in a networked environment.
  • Linux working knowledge a plus but not essential.
  • Strong MAC OS working knowledge. Able to provision new systems and assist clients remotely.
  • Expert knowledge fighting malware and viruses.
  • Able to prioritize service calls and apply good judgment when scheduling daily activities. Respond to requests for technical assistance in person, via phone, electronically.
  • Able to adapt to a wide variety of clients and reach for help when needed.
  • Hungry to learn and be challenged.
  • Clear verbal and written communication with colleagues and customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Log all help desk interactions
  • Great listening skills and the ability to execute service ticket and workflow processes.
  • Must have reliable transportation. - We provide a car/gas allowance -
  • Able to lift 50 lbs and crawl under a desk, if needed. Help run network cabling in commercial buildings and office suites.
  • Bilingual in Spanish is a plus but not required.
  • Punctual and reliable.

Additional Information
All your information will be kept confidential according to EEO guidelines. We encourage people of all backgrounds to apply.

Apply