Job Summary The PBX Associate(Entry Level) is responsible for assisting the PBX helpdesk with answering and routing calls as well as assisting in various IT Helpdesk functions. This is a dule role ...
Job Summary The PBX Associate(Entry Level) is responsible for assisting the PBX helpdesk with answering and routing calls as well as assisting in various IT Helpdesk functions. This is a dule role ...
Job Summary The PBX Associate(Entry Level) is responsible for assisting the PBX helpdesk with answering and routing calls as well as assisting in various IT Helpdesk functions. This is a dule role ...
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Job Summary The PBX Associate(Entry Level) is responsible for assisting the PBX helpdesk with answering and routing calls as well as assisting in various IT Helpdesk functions. This is a dule role ...
Job Summary The PBX Associate(Entry Level) is responsible for assisting the PBX helpdesk with answering and routing calls as well as assisting in various IT Helpdesk functions. This is a dule role ...
Job Summary The PBX Associate(Entry Level) is responsible for assisting the PBX helpdesk with answering and routing calls as well as assisting in various IT Helpdesk functions. This is a dule role ...
Helpdesk Specialist
Fort Worth, TX ยท On-site
The Helpdesk Specialist role is to provide technical software, hardware and network problem ... Work with associates to understand technology requirements and identify effective/expedient ...
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Helpdesk Specialist
Fort Worth, TX ยท On-site
The Helpdesk Specialist role is to provide technical software, hardware and network problem ... Work with associates to understand technology requirements and identify effective/expedient ...
Helpdesk Technician
Houston, TX ยท On-site
$18 - $24.50/hr
Help Desk Technician Position Summary We are seeking a dependable and customer-focused Help Desk ... Associate's or Bachelor's degree in IT or related field preferred * Equivalent work experience ...
Helpdesk Technician
Houston, TX ยท On-site
$18 - $24.50/hr
Help Desk Technician Position Summary We are seeking a dependable and customer-focused Help Desk ... Associate's or Bachelor's degree in IT or related field preferred * Equivalent work experience ...
Sales Associate
$14 - $18.75/hr
Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...
Sales Associate
$14 - $18.75/hr
Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...
Our client has a proven track record of helping associates reach their professional and financial goals in a supportive, patient-centered environment. They balance clinical excellence with a culture ...
Our client has a proven track record of helping associates reach their professional and financial goals in a supportive, patient-centered environment. They balance clinical excellence with a culture ...
Our client has a proven track record of helping associates reach their professional and financial goals in a supportive, patient-centered environment. They balance clinical excellence with a culture ...
Quick apply
Our client has a proven track record of helping associates reach their professional and financial goals in a supportive, patient-centered environment. They balance clinical excellence with a culture ...
Ensure all store associates have clarity on goals and action plans ... Provide feedback to help support the creation of clear action plans that optimize results. Manage ...
Ensure all store associates have clarity on goals and action plans ... Provide feedback to help support the creation of clear action plans that optimize results. Manage ...
Associate Manager
Dallas, TX ยท On-site
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
Associate Manager
Dallas, TX ยท On-site
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
Associate Manager
Houston, TX ยท On-site
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
Associate Manager
Houston, TX ยท On-site
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
Ensure all store associates have clarity on goals and action plans ... Provide feedback to help support the creation of clear action plans that optimize results. Manage ...
Ensure all store associates have clarity on goals and action plans ... Provide feedback to help support the creation of clear action plans that optimize results. Manage ...
Litigation Associate Attorney - Onsite
Dallas, TX ยท On-site
$150K - $175K/yr
... helping associates succeed Litigation Associate Attorney Background Profile: Juris Doctor from an accredited law school Licensed and in good standing with the Texas Bar Litigation experience ...
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Litigation Associate Attorney - Onsite
Dallas, TX ยท On-site
$150K - $175K/yr
... helping associates succeed Litigation Associate Attorney Background Profile: Juris Doctor from an accredited law school Licensed and in good standing with the Texas Bar Litigation experience ...
Help Desk Associate
$18 - $24.25/hr
Description SUMMARY Greenhill School seeks a skilled and service-oriented Help Desk Associate to serve as the first point of contact for technology support across our school community. This position ...
Help Desk Associate
$18 - $24.25/hr
Description SUMMARY Greenhill School seeks a skilled and service-oriented Help Desk Associate to serve as the first point of contact for technology support across our school community. This position ...
Help Desk Associate
Addison, TX ยท On-site
$18 - $24.25/hr
Job Type Full-time Description SUMMARY Greenhill School seeks a skilled and service-oriented Help Desk Associate to serve as the first point of contact for technology support across our school ...
Help Desk Associate
Addison, TX ยท On-site
$18 - $24.25/hr
Job Type Full-time Description SUMMARY Greenhill School seeks a skilled and service-oriented Help Desk Associate to serve as the first point of contact for technology support across our school ...
Help Desk Associate
Addison, TX ยท On-site
$18 - $24.25/hr
SUMMARY Greenhill School seeks a skilled and service-oriented Help Desk Associate to serve as the first point of contact for technology support across our school community. This position is ...
Help Desk Associate
Addison, TX ยท On-site
$18 - $24.25/hr
SUMMARY Greenhill School seeks a skilled and service-oriented Help Desk Associate to serve as the first point of contact for technology support across our school community. This position is ...
Sales Associate
Mcallen, TX ยท On-site
$11 - $15/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Mcallen, TX ยท On-site
$11 - $15/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Allen, TX ยท On-site
$13 - $17.75/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Allen, TX ยท On-site
$13 - $17.75/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Helpdesk Associate information
See Texas salary details
$13.44 - $15.03
12% of jobs
$16.41 is the 25th percentile. Wages below this are outliers.
$15.03 - $16.61
15% of jobs
The median wage is $18.17 / hr.
$16.61 - $18.20
24% of jobs
$18.20 - $19.79
13% of jobs
$19.79 - $21.38
9% of jobs
$21.67 is the 75th percentile. Wages above this are outliers.
$21.38 - $22.97
16% of jobs
$22.97 - $24.55
5% of jobs
$24.55 - $26.14
2% of jobs
$26.14 - $27.73
3% of jobs
$27.73 - $29.32
0% of jobs
$29.32 - $30.91
1% of jobs
$13
$19
$30
How much do helpdesk associate jobs pay per hour?
What job makes $10,000 a month without a degree?
What is a helpdesk associate?
What jobs pay 2000 a day?
What is the difference between Helpdesk Associate vs Customer Support Specialist?
| Aspect | Helpdesk Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer certifications like CompTIA A+ | High school diploma; certifications like Customer Service Certification can be a plus |
| Work Environment | IT support centers, corporate offices, remote | Call centers, retail, online support platforms |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | Retail, e-commerce, service industries |
| Common Search & Comparison Intent | Helpdesk Associate vs Customer Support Specialist |
Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.
Can I get a helpdesk job with no experience?

Full-time
Medical, Life, PTO
Posted 17 days ago
Job description
Our mission is to deliver exceptional healthcare with compassion and excellence.
White Rock Medical Center is seeking compassionate, care-minded individuals to join our company and make a difference. As a member of the White Rock Medical Center team, you can advance your skills while working in a supportive and patient focused environment.
Why join White Rock Medical Center?
Competitive salary and benefits
Employee programs and events.
Paid Time Off and 7 Company Holidays.
Employer paid life insurance.
Additional voluntary benefits such as STD, LTD, etc.
Job Summary
The PBX Associate(Entry Level) is responsible for assisting the PBX helpdesk with answering and routing calls as well as assisting in various IT Helpdesk functions. This is a dule role with 60% PBX and 40% IT Helpdesk. The PBX Helpdesk Associate will have a pleasant attitude, a willingness to learn and act in a dependable and responsible manner.
Must be available for: Weekends/Rotating Shifts and Overnight Shifts.
Essential Functions
- Responsible for answering incoming calls and routing calls to correct department or extension.
- Conduct emergency communication to the Fire and emergency response units.
- Responsible for IT documentation and troubleshooting IT related issues with guidance.
- Prioritize calls to the CODE phone over all other calls.
- Train on the PBX system and existing VoIP platform.
- Other duties as assigned by Manager.
Behavioral Standards
- Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service; Expresses recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints, and questions; displays a positive attitude.
Communication/Knowledge
- Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer's and co-worker's time; establishes and maintains effective relationships with customers and co-workers.
Collaboration/Teamwork
- Attends staff meetings; follows HIPAA guidelines; follows patient rights policy; complies with the compliance program; demonstrates knowledge of role in a disaster; demonstrates knowledge of fire and fire drill procedures; working knowledge of hospital emergency codes; always utilizes standard precautions in the clinical setting; safely manages the environment of care by demonstrating a working knowledge of the requirements of the: Life Safety program, Utilities Management program, Hazardous Materials program, Emergency Preparedness program, Safety Management program, Medical Equipment Management program, Security Management program.
Requirements
Experience
- 1 year working in a healthcare environment with PBX switchboard
- 6 months experience entry level IT Helpdesk role
Education
- GED or High School diploma
- Some college preferred
About White Rock Medical Center
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
Dallas, TX, US