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Helpdesk Associate Jobs in Texas (NOW HIRING)

Helpdesk Technician

Houston, TX ยท On-site

$18 - $24.50/hr

Help Desk Technician Position Summary We are seeking a dependable and customer-focused Help Desk ... Associate's or Bachelor's degree in IT or related field preferred * Equivalent work experience ...

Helpdesk Technician

San Antonio, TX ยท On-site

$50K - $55K/yr

Life insurance * 401k * ...and much, much more The Helpdesk Technician provides first-level ... Modern Desktop Administrator Associate, or similar certifications. * Experience supporting remote ...

Helpdesk Technician

Sweetwater, TX ยท On-site

$15.75 - $21.50/hr

Job Title - Helpdesk Technician Location- Sweetwater, TX Contract to Hire Onsite Role Position ... โ— Associate degree in Information Technology, Network Administration, Computer Science, or a ...

Help Desk Associate

Addison, TX ยท On-site

$18 - $24.25/hr

Description SUMMARY Greenhill School seeks a skilled and service-oriented Help Desk Associate to serve as the first point of contact for technology support across our school community. This position ...

PKI Helpdesk Analyst

San Antonio, TX ยท On-site

$18.50 - $25.25/hr

Job Summary The PKI Helpdesk Analyst will support the Air Force Public Key Infrastructure (AF PKI ... Associate or bachelor's degree in Information Technology, Cybersecurity, or a related field.

Sales Associate

Lubbock, TX ยท On-site

$12 - $16.50/hr

PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: * Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) ...

Helpdesk Technician III

Denton, TX

$18.75 - $25.25/hr

Summary The IT Hardware Administrator & Help Desk Technician is the primary point of contact for ... An associate's degree or technical certification in Information Technology, Computer Science, or a ...

The Helpdesk Support Specialist provides first-level technical support to end users by diagnosing ... Associate's or Bachelor's degree in Information Technology or a related field (or equivalent ...

PKI Helpdesk Analyst

San Antonio, TX

$18.50 - $25.25/hr

Job Summary The PKI Helpdesk Analyst will support the Air Force Public Key Infrastructure (AF PKI ... Associate or bachelor's degree in Information Technology, Cybersecurity, or a related field.

Helpdesk Technician I

Houston, TX ยท On-site

$19 - $25.75/hr

Short Description Bowman has an opportunity for a Helpdesk Technician I to join our team in Houston ... High school diploma or equivalent required; associate degree in IT or related field preferred. * 0 ...

Ensure all store associates have clarity on goals and action plans ... Provide feedback to help support the creation of clear action plans that optimize results. Manage ...

Ensure all store associates have clarity on goals and action plans ... Provide feedback to help support the creation of clear action plans that optimize results. Manage ...

Helpdesk Technician I

Houston, TX ยท On-site

$19 - $25.75/hr

Short Description Bowman has an opportunity for a Helpdesk Technician I to join our team in Houston ... High school diploma or equivalent required; associate degree in IT or related field preferred. * 0 ...

Sales Associate

Houston, TX ยท On-site

$67K - $106K/yr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

El Paso, TX

$12.75 - $17.25/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Allen, TX

$13 - $17.75/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Allen, TX

$13 - $17.75/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Sales Associate

Mcallen, TX

$11 - $15/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Helpdesk Technician (MSP)

El Paso, TX ยท On-site

$15 - $17/hr

When something breaks or slows down, our Helpdesk Technician is often the first person the client ... Associate degree in a relevant technical field preferred * Experience working in an MSP environment ...

Sales Associate

Fort Worth, TX

$13.50 - $18.25/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

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Helpdesk Associate information

See Texas salary details

$13

$19

$30

How much do helpdesk associate jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for helpdesk associate in Texas is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.40 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

What are the most commonly searched types of Helpdesk jobs in Texas? The most popular types of Helpdesk jobs in Texas are:
What cities in Texas are hiring for Helpdesk Associate jobs? Cities in Texas with the most Helpdesk Associate job openings:
Infographic showing various Helpdesk Associate job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,596 per year, or $20 per hour.

Helpdesk Technician

AMSYS Talent

Houston, TX โ€ข On-site

$18 - $24.50/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Help Desk Technician
Position Summary
We are seeking a dependable and customer-focused Help Desk Technician to provide Level 1 technical support to end users in a mixed-device environment. This role supports day-to-day IT operations, including troubleshooting hardware, software, and connectivity issues across both Windows and Apple platforms.
The ideal candidate has hands-on experience supporting users in environments that include Windows PCs and macOS devices.
Key Responsibilities
  • Provide Level 1 technical support via phone, email, and ticketing system
  • Troubleshoot hardware, software, printer, and basic network connectivity issues
  • Support Windows 10/11 and macOS operating systems
  • Assist users with Microsoft 365 applications (Outlook, Teams, OneDrive, etc.)
  • Perform password resets and manage user accounts in Active Directory / Azure AD
  • Configure and deploy desktops, laptops (PC and Mac), and peripheral devices
  • Assist with system updates, patches, and basic software installations
  • Support onboarding and offboarding processes (account setup, device provisioning)
  • Log and document incidents, service requests, and resolutions accurately
  • Escalate complex issues to Level 2 support as needed
  • Follow IT security policies and company procedures
Required Qualifications
  • 1+ year of Help Desk or IT Support experience (Level 1 environment)
  • Experience supporting both Windows and macOS environments
  • Basic knowledge of Active Directory and Microsoft 365
  • Understanding of computer hardware, peripherals, and basic networking concepts (TCP/IP, Wi-Fi, VPN)
  • Strong troubleshooting, communication, and customer service skills
  • Ability to manage multiple tickets in a fast-paced environment
Preferred Qualifications
  • Experience with ticketing systems (ServiceNow, Jira, Freshdesk, etc.)
  • Exposure to mobile device support (iPhone/iPad)
  • Familiarity with basic MDM or endpoint management tools
  • CompTIA A+ or similar certification
Education
  • Associate's or Bachelor's degree in IT or related field preferred
  • Equivalent work experience considered