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Full Time Help Desk Jobs in Riverside, CA (NOW HIRING)

Carbon Health

Fixed Term Medical Receptionist

Eastvale, CA · On-site

$15.75 - $20.25/hr

In this fixed term, full-time hourly role, you will play a key part in ensuring the smooth day-to ... Minimum of 1-2 years of experience in a receptionist, front-desk, or customer service role ...

Sky Zone LLC

Full-Time Team Lead

Rancho Cucamonga, CA

$18/hr

Providing hands-on support to Team Members by jumping into any department when extra help is needed (i.e. cafe, birthday parties, front desk, etc.). * Execution of membership sales at the front desk ...

Sky Zone LLC

Full-Time Team Lead

Rancho Cucamonga, CA · On-site

$18/hr

Providing hands-on support to Team Members by jumping into any department when extra help is needed (i.e. café, birthday parties, front desk, etc.). * Execution of membership sales at the front desk ...

Kisco Senior Living

Caregiver (Full Time)

Irvine, CA

$18 - $22/hr

The Caregiver @ Woodbridge Terrace of Irvine meet community residents' needs by helping with ... Cover the Customer Service desk in the Care Services lobby, if necessary * Answer telephone ...

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All JobsHelp Desk JobsFull Time Help Desk JobsFull Time Help Desk Jobs in Riverside, CA

Full Time Help Desk information

See Riverside, CA salary details

$13

$24

$35

How much do full time help desk jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for full time help desk in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What are full time help desk jobs?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.

What are some common challenges faced by Full Time Help Desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

What are the key skills and qualifications needed to thrive as a Full Time Help Desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.
What are the most commonly searched types of Help Desk jobs in Riverside, CA? The most popular types of Help Desk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Full Time Help Desk jobs? Cities near Riverside, CA with the most Full Time Help Desk job openings:
Full Time Help Desk jobs near you
IT Support Specialist

IT Support Specialist

Kimball, Tirey & St. John LLP

Irvine, CA • On-site

$24 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

We are an established real estate law firm with offices across California. Our firm is looking for an IT Support Specialist to join our fast-paced team in our Irvine, CA office. If chosen as the successful candidate, you will be responsible for providing support for and maintenance of IT hardware and software, and for monitoring various IT systems.

About Us:

With almost 50 years in the California legal industry and six offices statewide, our firm was founded on a commitment to customer service that has flourished within our culture of inclusion and diversity. We believe in working hard for our clients each day and in taking care of our employees so they are empowered to do their very best work. It is our mission to provide the highest quality, cost-effective legal services to our clients.

Compensation: $24-$29/hour DOE

Responsibilities:

  • Build, repair, replace, install, and maintain all IT-related equipment
  • Provide first-level support of workstations (hardware and software), printers, servers, and/or network equipment
  • Monitor server and file backups
  • Maintain anti-virus software and support operating system updates
  • Participate in various hardware and software upgrade projects
  • Perform additional IT-related duties as needed by the department

Qualifications:

We are looking for candidates with the following qualifications:

  • 1+ year help desk, IT or customer service experience
  • Experience troubleshooting, installing, and configuring desktops
  • Familiarity with Windows OS, including Windows 11, and the Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
  • Ability to prioritize and multi-task in a high-volume environment
  • Strong interpersonal and written communication skills
  • Excellent internal client service skills
  • Ability to lift up to 50 pounds regularly

The following qualifications are preferred:

  • Certification(s) in any of the following: (A+) Certified Computer Technician, (CSS) Customer Service Support Specialist, (CNST) Certified Network Systems Technician, and Hewlett Packard LaserJet printers
  • Experience in any of the following areas: Microsoft Windows and Server operating systems, PC assembly, PC preventive maintenance, network performance/operations, troubleshooting, network security, technical support, installation/configuration, and LaserJet repairs

Schedule:

Position is full-time at 40 hours/week. Our business hours are 8:30am-5:30pm Monday-Thursday, 8:30am-5:00pm Friday.

The primary responsibilities of this position require that the work be performed at the office full-time. We are not considering remote candidates at this time.

Why Work for Us?

Our firm offers a rewarding work environment that values a work-life balance and fosters a culture of professional growth and opportunities. We provide a comprehensive compensation package that includes medical, dental, vision, life, disability insurance, 401(k) with company match, paid vacation, and sick time.

What employees are saying about working with us:

  • “The people, atmosphere, culture, and work/life balance are great.”
  • “I always feel included, respected, and a part of the team.”
  • “I have been given so many opportunities to grow and have learned so much.”

Application Process:

Candidates who meet the criteria for the position will be contacted for the next step in the hiring process. Interviews are currently being conducted by phone or video with possible in-person interviews for finalist candidates.

We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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