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Full Time French Customer Service Jobs (NOW HIRING)

SecurityMetrics

Customer Support - French

Orem, UT · On-site

$14 - $18/hr

SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a Customer Support Representative ...

Bass Pro Shops

Customer Service- Full Time

Loveland, CO · On-site

$17 - $19.75/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Starting Pay Rate: $17.00 - $19.75 Full Time Benefits Summary: Enjoy discounts on retail ...

Bass Pro Shops

Customer Service - Full Time

Allen, TX · On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Often makes recommendations to work procedures, policies, and practices. Full Time Benefits Summary:

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How much do full time french customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for full time french customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by full time French customer service representatives, and how can they overcome them?

Full Time French Customer Service representatives often face challenges such as handling high call volumes, managing difficult customer interactions, and navigating language or cultural nuances. To overcome these challenges, it's important to develop strong communication skills, maintain patience, and become familiar with company policies and resources. Team collaboration and ongoing training can also provide support and help representatives stay updated on best practices, ultimately leading to improved customer satisfaction and a more positive work experience.

What are the key skills and qualifications needed to thrive as a full time French customer service representative?

To excel as a Full Time French Customer Service Representative, you need fluency in French and English, strong communication abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, email platforms, and call center systems is typically required. Patience, active listening, and problem-solving skills help you build rapport and effectively resolve customer issues. These competencies ensure customer satisfaction, retention, and the smooth handling of inquiries in a bilingual service environment.

What is a full time French customer service representative?

A Full Time French Customer Service representative is a professional who assists customers in French, handling inquiries, complaints, and support requests via phone, email, chat, or in person. They work full-time hours, typically 35-40 hours per week, and are responsible for providing high-quality service to French-speaking clients. Their main goal is to ensure customer satisfaction, resolve issues efficiently, and maintain positive relationships between the company and its customers.

What is the difference between Full Time French Customer Service vs Part Time French Customer Service?

AspectFull Time French Customer ServicePart Time French Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsSame certifications and language skills requiredSame certifications and language skills required
Work EnvironmentOffice or call center setting, customer support rolesSimilar environment, often flexible or remote
Employer UsageCommon in large companies, call centers, and service providersUsed by companies offering flexible or part-time support roles

Full Time French Customer Service involves standard full-week hours, providing consistent support and benefits, while Part Time French Customer Service offers flexible scheduling with fewer hours. Both roles require similar skills and credentials, but differ mainly in hours worked and employment structure.

More about Full Time French Customer Service jobs
What cities are hiring for Full Time French Customer Service jobs? Cities with the most Full Time French Customer Service job openings:
What are the most commonly searched types of French Customer Service jobs? The most popular types of French Customer Service jobs are:
What job categories do people searching Full Time French Customer Service jobs look for? The top searched job categories for Full Time French Customer Service jobs are:
Full Time French Customer Service jobs near you
Infographic showing various Full Time French Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Support - French

SecurityMetrics

Orem, UT • On-site

$14 - $18/hr

Full-time

Re-posted 26 days ago

Job description

Come work for a company that cares about you and your career. Do you like tech but you are not sure what type of job suits you best? Here at SecurityMetrics we always promote from within before hiring externally. If you are looking to start a career in data security, programming, audit, and forensics, then come work here. Many of our top Developers, Auditors, Pentesters, and even Product managers started in the SM Support department. We transfer many agents to other departments each year. Come get trained for a real career here at SecurityMetrics Technical Support!
SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in utilizing our industry-leading security products/programs. This is an in-house position, and we are not looking to hire remote employees at this time. Customer Support Representatives will learn about computer and credit card data security standards and how to defend against the ever-intensifying cyber security threat. As a Customer Support Representative, you are put in a position with plenty of options for growth as you expand your knowledge of basic to intermediate computer networking, gain experience working with a wide variety of operating systems, and work with IT professionals from around the globe!
Responsibilities
• Provide basic customer support and account maintenance via phone, email, or chat
• Scope customers to determine their PCI Self Assessment Questionnaire type
• Help customers navigate and understand the PCI Self Assessment Questionnaire
Required Skills and Experience
• Fluent in English and French
• Customer Support experience
• Call center experience
• Basic computer skills (i.e. typing, email, web browser)
• Technical troubleshooting
• Desire to learn and grow
• Excellent written and oral communication skills
• Ability to listen to, comprehend, empathize, and resolve customer's needs and concerns
Preferred Skills and Experience
• Familiar with PCI-DSS
• HTML and JavaScript knowledge
• Basic understanding of networks and network devices
• Industry certifications (CompTIA Network+, Security+, Cisco CCENT, CCNA, etc.)

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