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Full Time Emea Jobs (NOW HIRING)

Paga

Strategic Partnership Executive

Manhattan, NY · On-site +1

Mid-Level Executive Type: Full-time Work mode: Hybrid About Paga Paga is on a mission to enable one ... Deep understanding of EMEA fintech ecosystems, especially in emerging markets (e.g., Nigeria, South ...

Hp

IT Asset Disposition Operations Manager

Spring, TX · On-site

$130K - $205K/yr

Define and evolve the ITAD operating model for AMS and EMEA * Lead operational execution of ITAD ... Job - Supply Chain & Operations Schedule - Full time Shift - No shift premium (United States of ...

Paga

Strategic Partnership Executive

Manhattan, NY · On-site

Mid-Level Executive Type: Full-time Work mode: Hybrid About Paga Paga is on a mission to enable one ... Deep understanding of EMEA fintech ecosystems, especially in emerging markets (e.g., Nigeria, South ...

Kelly Services

Category Manager

Philadelphia, PA · On-site

This role is a full-time, fully benefited position. * As a KellyOCG employee you will be eligible ... This role will primarily focus on the North America and EMEA Logistics category, while also ...

Kelly Services

Category Manager

Philadelphia, PA

This role is a full-time, fully benefited position. * As a KellyOCG employee you will be eligible ... This role will primarily focus on the North America and EMEA Logistics category, while also ...

Stem Xpert

PeopleSoft NA Payroll

Jersey City, NJ

It operates in seven business segments including Commercial, Professional & Technical, EMEA ... Permanent/Full Time Resource should have strong knowledge in PS NA payroll. (NA Payroll) Strong ...

Silver Oak Cellars LLC

Director of International Sales

$164K - $197K/yr

Job Type Full-time Description SUMMARY: The Director of International Sales will be responsible for ... Supervise and support EMEA and APAC Regional Sales Managers (RSMs). * Lead and achieve the company ...

Stem Xpert

Mainframe developer

Mclean, VA

$49.50 - $63.75/hr

It operates in seven business segments including Commercial, Professional & Technical, EMEA ... Mclean, VA Duration: contract or full time Skillset : Experience in Mainframe (COBOL/JCL/DB2/IMS ...

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Product Support Specialist - Aviation IT (EMEA)

Product Support Specialist - Aviation IT (EMEA)

Trax USA Corp

Miami, FL • On-site

Full-time

Posted 4 days ago

Job description

Description:

Trax is hiring a Product Specialist to join our growing team in the EMEA region. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems.


The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers.

Requirements:

Key Responsibilities

  • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function)
  • Identify, research and resolve technical and software problems
  • Track and monitor customer issues to ensure a timely response and resolution
  • Liaison with our Development Department to document customer specifications
  • Test software program modifications and resolutions to report technical problems
  • Liaison with Technical Writing Department to develop documentation of new program features
  • Customer training (on-site or at Trax location).
  • On-call service for customer emergencies
  • Manage and coordinate customer projects - oversee implementations with support of our corporate team.
  • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services.
  • Other duties as assigned.


Qualification Requirements

  • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations.
  • Must have experience working with Trax or similar related aviation maintenance software.
  • Proficiency in the English language with ability to speak multiple languages, preferred.
  • Outstanding Communication skills – both verbal and written
  • Must have excellent communication, teamwork and problem-solving skills.
  • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers.
  • Attention to customer issues with a sense of urgency to resolve and close to ensure business continuity for customers.

Other requirements:

  • This position requires 50%+ of domestic and international travel.
  • This position may require relocation.

Job type: Full time / Salaried

Job Level: Mid-level

Job Location: Remote

Remote: Yes