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Full Time Customer Service Jobs in Racine, WI (NOW HIRING)

PEER Chain

Customer Service Representative

Waukegan, IL · On-site

$22 - $23.50/hr

Perform Customer Service functions for our customers in chain sales areas. * Process orders and ... Team environment * Full time and hourly * 8:30 am -5:00 pm Monday through Friday (hours may vary ...

Daniels Health

Customer Service Manager

Sturtevant, WI · On-site

$65K - $80K/yr

Permanent Position - Full-time, 40 hours per week with long-term career potential * Mission-Driven ... As a service to our customers we dispose and treat medical waste on site at our treatment ...

Daniels Health

Customer Service Manager

Sturtevant, WI · On-site

$65K - $80K/yr

Permanent Position - Full-time, 40 hours per week with long-term career potential * Mission-Driven ... As a service to our customers we dispose and treat medical waste on site at our treatment ...

WestRock

Coord, Customer Service

Pleasant Prairie, WI · On-site

$15.50 - $21/hr

General Information Job ID ATR62497 Posting Job Title Coord, Customer Service Locations WI Pleasant Prairie Employment Type Full Time Date Posted 19-May-2026 Relocation Support No Description ...

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Full Time Customer Service information

See Racine, WI salary details

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How much do full time customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for full time customer service in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Customer Service Representative, and why are they important?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What are some common challenges faced by full-time customer service representatives, and how are they typically addressed within a team setting?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

What are Full Time Customer Service jobs?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

What are the most commonly searched types of Customer Service jobs in Racine, WI? The most popular types of Customer Service jobs in Racine, WI are:
What are popular job titles related to Full Time Customer Service jobs in Racine, WI? For Full Time Customer Service jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service jobs in Racine, WI look for? The top searched job categories for Full Time Customer Service jobs in Racine, WI are:
What cities near Racine, WI are hiring for Full Time Customer Service jobs? Cities near Racine, WI with the most Full Time Customer Service job openings:
Full Time Customer Service jobs near you
Infographic showing various Full Time Customer Service job openings in Racine, WI as of May 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.
Customer Service Representative

Customer Service Representative

PEER Chain

Waukegan, IL • On-site

$22 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

PEER Chain & Sprockets is a family-owned industrial chain and sprocket supplier based in Waukegan, Illinois, providing high-quality products for power transmission, conveying, and lifting applications since 1969. They serve a wide range of industries including agriculture, food processing, lumber, construction, and sewage treatment, offering ANSI and ISO compliant chains. Now celebrating over 56 years in business, the company has grown into a four-generation family operation known for its product expertise and quick turnaround times.
What You'll Be Doing:
Perform Customer Service functions for our customers in chain sales areas.
  • Process orders and quotes via assigned cases
  • Analyze stock situations for customers.
  • Generate written correspondence with customers and coworkers.
  • Update customer "special instructions" regarding shipping as needed.
  • Respond to all inquiries from customers (internal and external) within 1-2 hours.
  • Complete and close a minimum of 20 cases daily.
  • Must demonstrate professional email communication skills via phone and email.
  • Must demonstrate professional emails skills when confirming an order
  • Must demonstrate professional phone and email skills when clarifying orders/quotes with customers.
  • Building relationships both internally and with the customer base.
  • Diffuse negative situations quickly and professionally.

Interaction
  • Customers/Potential Customers
  • Sales Support
  • Product Managers
  • Regional Sales Managers
  • Outside Sales Representatives
  • Inventory Control
  • Warehousing and Shipping
  • Accounting
  • All levels of management including owners

Work context
  • Works at a desk in a cubicle environment (not remote)
  • Team environment
  • Full time and hourly
  • 8:30 am -5:00 pm Monday through Friday (hours may vary)

Pay: $22.00 - $23.50 per hour. Your pay can be higher than this if you have relevant experience.
Benefits:
  • Competitive salary
  • Flexible hours
  • Health, dental and vision insurance
  • 401(k)
  • Profit sharing plan
  • STD, LTD and life insurance
  • Generous PTO policy and paid holidays
How to apply: www.peerchain.com/about-us/careers
Requirements
What sets you apart:
  • You have experience working with customers OR you want to help people.
  • You have a great attitude and want to learn.
  • You want to work for a company that develops your skills and helps you advance your career.
  • You get along well with people.
  • You want to work for a company that genuinely values you as a person.

What we expect: Position Requirements:
  • Focus on service.
  • Adaptability.
  • Ability to communicate effectively to a variety of audiences.
  • Able to multi-task.
  • Proactive and positive mindset.
  • Friendly and professional phone skills

Salary Description
$22.00 to $23.50 depending on experience

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