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Work From Home Insurance Customer Service Representative Jobs in Racine, WI

HMG Careers

Work From Home Sales Specialist

Glendale, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Waukegan, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Big Bend, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Grayslake, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Greendale, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsWork From Home Insurance Customer Service Representative JobsWork From Home Insurance Customer Service Representative Jobs in Racine, WI

Work From Home Insurance Customer Service Representative information

See Racine, WI salary details

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$17

$25

How much do work from home insurance customer service representative jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for work from home insurance customer service representative in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by Work From Home Insurance Customer Service Representatives and how can they be managed effectively?

Work From Home Insurance Customer Service Representatives often encounter challenges such as maintaining clear communication with both customers and team members, staying motivated without in-person supervision, and handling complex policy inquiries remotely. To manage these effectively, it's important to establish a dedicated and distraction-free workspace, use collaboration tools for regular team check-ins, and stay organized with digital resources. Adopting these practices helps ensure productivity and consistent customer service quality, while also fostering strong connections with colleagues despite the remote setting.

What are the key skills and qualifications needed to thrive as a Work From Home Insurance Customer Service Representative, and why are they important?

To thrive as a Work From Home Insurance Customer Service Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and sometimes insurance licensing are important technical qualifications. Exceptional problem-solving abilities, patience, and self-motivation help individuals excel in this remote role. These skills and qualities ensure representatives can efficiently assist clients, resolve inquiries, and maintain high customer satisfaction while working independently.

What is the difference between Work From Home Insurance Customer Service Representative vs Insurance Claims Specialist?

AspectWork From Home Insurance Customer Service RepresentativeInsurance Claims Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; specialized claims training or certification
Work EnvironmentRemote, home-based officeRemote or office-based, handling claims processing
Employer & Industry UsageInsurance companies, call centersInsurance companies, claims departments

The main difference is that Customer Service Representatives focus on assisting policyholders with inquiries, policy details, and billing, while Claims Specialists handle the processing and investigation of insurance claims. Both roles often require similar credentials and can be performed remotely, but their core responsibilities differ within the insurance industry.

What does a Work From Home Insurance Customer Service Representative do?

A Work From Home Insurance Customer Service Representative assists customers with inquiries related to their insurance policies, such as billing questions, policy changes, and claims processing, all from a remote location. They communicate with customers by phone, email, or chat to provide information, resolve issues, and ensure customer satisfaction. These representatives also handle documentation and may process payments or update account information, all while adhering to company policies and privacy regulations. Working from home requires good communication skills, self-motivation, and the ability to use various digital tools effectively.
What are popular job titles related to Work From Home Insurance Customer Service Representative jobs in Racine, WI? For Work From Home Insurance Customer Service Representative jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Work From Home Insurance Customer Service Representative jobs in Racine, WI look for? The top searched job categories for Work From Home Insurance Customer Service Representative jobs in Racine, WI are:
What cities near Racine, WI are hiring for Work From Home Insurance Customer Service Representative jobs? Cities near Racine, WI with the most Work From Home Insurance Customer Service Representative job openings:
Work From Home Insurance Customer Service Representative jobs near you
Customer Service Representative Chicago, Illinois

Customer Service Representative Chicago, Illinois

Critter Control

Antioch, IL • On-site, Remote

$18 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Critter Control rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

25th of 32 rated pest control companies

Job description

Customer Service Representative

OPC Pest Services rapidly expanding in the Northeastern Illinois and Chicago service areas --if you're looking for competitive wages with a stress-free work environment, we have amazing job opportunities with full-time employment all year round! We're searching for our next Customer Service Representative and if you're looking for competitive wages and you embrace an engaged, team-centered work environment as you work to assist technicians and customers, we have an amazing career in our Customer Care Center for you!

We Offer…

  • Competitive hourly wages dependent on skill level--starting wages between $18-$22 per hour;
  • Cut the commute--work from home! Our CSRs are trained onsite to start then work from home (must have a designated home office space with acceptable internet speeds);
  • Comprehensive benefits package including low cost medical, dental, vision insurances, 1x annual salary life insurance, and many more optional benefits (visit rollinsbenefits.com for more information);
  • 401(k) plan with 4.5% company match, Rollins Corporation employee stock purchase plan;
  • Six paid holidays and a generous PTO (paid time off) program-- receive up to 15 PTO days your first year ;
  • Employer discount program through PerkSpot;
  • An energetic and diverse staff that appreciate each other and the communities that we serve.

We look forward to having you on our Team!

Responsibilities

Our Customer Care / Service Representatives (CSR) are the link between our customers and our service technicians. As a CSR, you will coordinate schedules, resolve customer issues and concerns, respond to service and sale inquiries, and communicate with our field operations.

What You'll Be Doing:

  • Provide exceptional customer service and a quality experience to internal and external clients
  • Prioritize, plan and complete daily tasks, special projects, and assignments
  • Facilitate accounts receivable and collection efforts
  • Manage administrative requests and tasks
  • Provide proactive customer follow-up in a timely manner
  • Deliver accurate service and promotional information
  • Maintain accurate records utilizing customer service software applications
  • Partner with management to manage expectations and meet deadlines
  • Assist in scheduling of service routes
  • Produce accurate and timely reports
  • Ensure that work is complete and results are satisfactory
  • Assist in training of new team members as requested/needed
  • Demonstrate strong attention to detail and accuracy

What We're Looking For:

We are seeking a client-facing customer service professional with patience, accountability, and a genuine passion for providing a quality customer service experience.

Excellent communication and problem-solving skills are crucial to our business.

If you are a collaborative partner with a strong work ethic who can appreciate providing support while assisting others, this is the right career fit for you.

If you're organized and enthusiastic, you are ready to be a P.E.S.T.!

Our Core Values

Be a P.E.S.T.

Professional.. . Do your best to be the best

Ethical.. . Do the right thing

Selfless. .. Do more for others

Teamwork. .. Do it for you, me & OPC

Join OUR High Quality Customer Service Team!

Qualifications

  • High school degree or equivalent
  • Excellent phone etiquette and friendly, professional demeanor
  • Strong organizational skills and ability to manage multiple priorities, i.e. multi-task
  • Knowledge of MS Office environment with Word, Excel, and Outlook proficiency
  • Knowledge of customer service principles and best practices
  • Excellent written and verbal communication
  • Excellent interpersonal skills, communicates extensively via telephone and electronically with customers and co-workers
  • We require successful completion of background check and drug screen

Apply today to become a P.E.S.T. with OPC !

OPC Pest Services is an Equal Opportunity / Proud Veteran / Individuals with Disabilities Employer.

Apply