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Remote Medicare Customer Service Jobs in Racine, WI

DRUM Associates

Customer Service Representative

Milwaukee, WI · Remote

$24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Knowledge of Medicare, Medicaid, insurance verification, prior authorizations, or healthcare ... Remote - but must be location in Wisconsin or Minnesota * Collaborative and team-oriented ...

ForgeFit

Remote Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Afni, Inc.

Remote Customer Service Representative

Milwaukee, WI · Remote

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

HMG Careers

Remote Customer Service and Sales

Racine, WI · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Kenosha, WI · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Waukegan, IL · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Staples, Inc.

Customer Service Representative

Pleasant Prairie, WI · On-site +1

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc. Careers

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Old Mill Creek, IL · On-site +1

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...

Staples, Inc.

Customer Service Representative

Old Mill Creek, IL · On-site +1

$15.25 - $20.75/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...

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Showing results 1-20

All JobsMedicare Customer Service JobsRemote Medicare Customer Service JobsRemote Medicare Customer Service Jobs in Racine, WI

Remote Medicare Customer Service information

See Racine, WI salary details

$9

$17

$25

How much do remote medicare customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote medicare customer service in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Medicare Customer Service vs Remote Health Insurance Customer Service?

AspectRemote Medicare Customer ServiceRemote Health Insurance Customer Service
Required CertificationsMedicare-specific knowledge, possibly certificationGeneral health insurance knowledge, possibly certification
Work EnvironmentRemote, call center or home officeRemote, call center or home office
Employer & Industry UsageMedicare providers, insurance companiesHealth insurance companies, brokers
Common Search & ComparisonYesYes

Remote Medicare Customer Service and Remote Health Insurance Customer Service roles share similar work environments and often require related certifications. The key difference lies in the specific knowledge area: Medicare roles focus on Medicare plans and regulations, while health insurance roles cover a broader range of insurance products. Both positions serve as vital customer support roles within the health insurance industry, often overlapping in skills and employer types.

Does Medicare hire remote workers?

Medicare itself does not directly hire employees; however, many companies that provide Medicare-related customer service roles do offer remote positions. These roles typically require strong communication skills, familiarity with healthcare policies, and sometimes specific certifications or training for remote work environments.

What are popular job titles related to Remote Medicare Customer Service jobs in Racine, WI?

For Remote Medicare Customer Service jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Remote Medicare Customer Service jobs in Racine, WI look for?

The top searched job categories for Remote Medicare Customer Service jobs in Racine, WI are:

What cities near Racine, WI are hiring for Remote Medicare Customer Service jobs?

Cities near Racine, WI with the most Remote Medicare Customer Service job openings:

Remote Medicare Customer Service jobs near you
Infographic showing various Remote Medicare Customer Service job openings in Racine, WI as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.

Customer Service Representative

DRUM Associates

Milwaukee, WI • Remote

$24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

About the Company

Our client is a well-established Durable Medical Equipment (DME) and Home Medical Equipment (HME) provider that has been serving patients, healthcare partners, and facilities for decades. They specialize in delivering essential medical equipment and supplies that support patient health, recovery, independence, and quality of life. With a strong reputation in the healthcare community, they are committed to providing exceptional service and ensuring patients receive the products they need in a timely and accurate manner.


Position Overview

The Customer Service Representative plays a critical role in supporting patients, providers, referral sources, and healthcare partners throughout the medical equipment ordering process. This position is responsible for accurately processing orders, managing inbound customer inquiries, coordinating documentation, and ensuring a positive customer experience from start to finish.


Key Responsibilities

  • Accurately enter and process approximately 15 medical equipment orders per day
  • Handle approximately 40 inbound customer calls daily
  • Serve as a primary point of contact for patients, providers, referral sources, and healthcare partners
  • Review and process prescriptions, documentation, and medical orders received via email, fax, and other communication channels
  • Provide updates on orders, product availability, and delivery status
  • Maintain accurate customer records and documentation within company systems
  • Develop expertise in the company's product catalog to effectively support customers and healthcare partners
  • Resolve customer issues and escalate concerns when appropriate
  • Collaborate with internal teams to ensure timely and accurate order fulfillment


Qualifications

  • Minimum 3 years of customer service experience
  • Strong attention to detail and organizational skills
  • Excellent communication and problem-solving abilities
  • Passion for helping patients and customers
  • Strong attendance and reliability
  • Ability to learn new systems and technology quickly
  • Proficiency with Microsoft Outlook, Teams, and other business applications


Preferred Qualifications

  • Experience in Durable Medical Equipment (DME), Home Medical Equipment (HME), healthcare customer service, medical office support, patient access, insurance verification, or medical billing
  • Familiarity with Brightree, HubSpot, or similar software platforms
  • Knowledge of Medicare, Medicaid, insurance verification, prior authorizations, or healthcare documentation workflows


Work Environment

  • Remote – but must be location in Wisconsin or Minnesota
  • Collaborative and team-oriented environment
  • Opportunity to make a meaningful impact by helping patients receive critical medical equipment and supplies