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Remote Customer Service Representative Sykes Jobs in Racine, WI

ForgeFit

Remote Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

Roberts Career Insurance Group

Be Seen First

Remote Sales/Customer Service Representative

Milwaukee, WI · Remote

$58K - $194K/yr

100% Remote | Nationwide Opportunities We are expanding our remote team and looking for someone who enjoys helping people make important life decisions with clarity and confidence. In this role, you

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All JobsRemote Customer Service Representative Sykes JobsRemote Customer Service Representative Sykes Jobs in Racine, WI

Remote Customer Service Representative Sykes information

See Racine, WI salary details

$9

$17

$25

How much do remote customer service representative sykes jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for remote customer service representative sykes in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Service Representative Sykes vs Remote Customer Support Specialist?

AspectRemote Customer Service Representative SykesRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentHome-based call center settingHome-based or online support environment
Employer & IndustryMajor call centers, telecom, retailTech companies, e-commerce, service providers
Job FocusHandling customer inquiries, complaints, order processingProviding technical support, troubleshooting, product assistance

While both roles involve remote customer interactions, the Remote Customer Service Representative Sykes primarily handles general inquiries and order processing, whereas the Remote Customer Support Specialist focuses on technical support and troubleshooting. The credentials and work environment are similar, but the support specialist often requires technical knowledge, making it more specialized.

What are popular job titles related to Remote Customer Service Representative Sykes jobs in Racine, WI? For Remote Customer Service Representative Sykes jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Representative Sykes jobs in Racine, WI look for? The top searched job categories for Remote Customer Service Representative Sykes jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Customer Service Representative Sykes jobs? Cities near Racine, WI with the most Remote Customer Service Representative Sykes job openings:
Remote Customer Service Representative Sykes jobs near you
Infographic showing various Remote Customer Service Representative Sykes job openings in Racine, WI as of June 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

Afni, Inc.

Milwaukee, WI • Remote

$15.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

16th of 72 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus.

To qualify for this position, you must live in Wisconsin.


Why start building your career at Afni?


We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.


What do we offer?


A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.


What can you expect from your work at Afni?

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.

What do we expect from you as part of this team?


You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.


How can you join the Afnimazing team?


You can apply online here!

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

What You Need to Thrive in Our Remote Environment:

  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

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