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Full Time Customer Service Representative Jobs in Springfield, IL

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Full Time Customer Service Representative information

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$9

$18

$26

How much do full time customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for full time customer service representative in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A full-time Customer Service Representative typically does not earn $4,000 weekly without additional commissions or bonuses. High-paying roles that can reach this level often involve sales, real estate, or specialized skilled trades that do not require a degree but may need experience or certifications. These roles usually demand strong communication skills, industry knowledge, and sometimes licensing or training.

How many hours does a customer service representative work?

A full-time customer service representative typically works around 40 hours per week, often scheduled during standard business hours. Some roles may require evening, weekend, or shift work depending on the company's hours of operation.

What are Full Time Customer Service Representatives?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are some common challenges Full Time Customer Service Representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What are the key skills and qualifications needed to thrive as a Full Time Customer Service Representative, and why are they important?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

How can I make $2000 a week working from home?

A full-time customer service representative can potentially earn $2000 a week by working overtime, handling high call volumes, or working for companies that offer premium pay for night shifts or specialized skills. Developing strong communication skills, familiarity with customer service tools, and maintaining consistent performance can help increase earnings, but reaching this level typically requires experience and possibly additional certifications or training. Earning this amount consistently from home may also involve supplementing income through multiple roles or freelance customer support work.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as technical support, account management, or client services, with salaries exceeding $70,000 annually. Senior positions or those requiring advanced technical skills and certifications tend to offer higher compensation.
What are the most commonly searched types of Customer Service Representative jobs in Springfield, IL? The most popular types of Customer Service Representative jobs in Springfield, IL are:
What are popular job titles related to Full Time Customer Service Representative jobs in Springfield, IL? For Full Time Customer Service Representative jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service Representative jobs in Springfield, IL look for? The top searched job categories for Full Time Customer Service Representative jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Full Time Customer Service Representative jobs? Cities near Springfield, IL with the most Full Time Customer Service Representative job openings:
Full Time Customer Service Representative jobs near you
Rainstorm Car Wash Customer Service Representative

Rainstorm Car Wash Customer Service Representative

Circle K Stores, Inc.

Springfield, IL • On-site

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Circle K rating

4.9

Company rating: 4.9 out of 10

Based on 1,328 frontline employees who took The Breakroom Quiz

33rd of 48 rated convenience stores

Job description

Store 4701825: 2905 Adlai Stevenson Dr, Springfield, Illinois 62703
Shift Availability
Flexible Availability
Job Type
Full time
Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Responsible for greeting customers, answering questions, and explaining the wash options available.
  • Stand at the pay stations and assist every customer that comes through the wash.
  • Field customer inquiries.
  • Guide customer vehicles into the wash tunnel.
  • Upkeep the condition of the car wash by performing cleaning tasks such as taking out the garbage, sweeping the lot, and using a pressure washer to clean the wash bay.
  • Performs other duties and responsibilities as assigned.
  • Reports to work on time and follows the dress and appearance code.

Duties and Job Breakdown Percentages:
70% Customer Interaction
20% Site Upkeep (Cleaning/Maintaining)
5% Opening/Closing Procedures
5% Basic/Light Troubleshooting of Daily Duties
Job Requirements:
  • Excellent communication skills including active listening.
  • Excellent sales and customer service skills.
  • Ability to anticipate customer needs.
  • Ability to recommend different wash memberships to customers.
  • Ability to work as a team.
  • Proficient computer skills with the ability to learn a point of sales system.
  • Strong work ethic and professional attitude.

EXPERIENCE:
  • Customer service and some sales experience preferred.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • In performing the duties of this position, the employee is frequently required to
  • Stand and walk throughout the workday.
  • Use of hands; reach with hands and arms.
  • Climb or balance; stop, crouch and kneel.
  • The employee must be able to work in damp and humid conditions. The employee must be able to work in outdoor variable weather conditions.
  • The employee may have to lift and/or move objects up to 25lbs on a regular basis and occasionally up to 50lbs.
  • Expose to noise.

WORKING ENVIRONMENT:
The incumbent must be able to perform this job safely in accordance with standard operating procedures without endangering the health or safety of self or others.
This position works in a typical outdoor car wash environment. The noise level is usually moderate but can be excessively loud with hearing protection required (along with other PPE). This person must adhere to OSHA safety guidelines and protocols which means this person will be required to wear Personal Protective Equipment such as, but not limited to hearing, eye, foot, hand protection.
SUPERVISION RECEIVED:
The team member must be capable of performing their responsibilities with minimal supervision.
Additional Job Description
As a Car wash Attendant, you will enjoy:
  • Competitive Pay plus commissions opportunity.
  • Paid Vacations
  • Large Stable employer
  • Medical, Dental, and Vision Coverage
  • 401K plan with competitive company match
  • Free Employee Car Wash Membership
  • Tuition Reimbursement
  • Work with fun motivated people
  • Fast Career opportunities

All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS / DUTIES AND /OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.
NOTE: This Job Description may change periodically as required by business necessity, with or without advance notice to employees.
Hiring Range: $15.00 to $16.00
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish

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About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US

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