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Full Time Cricket Customer Service Jobs (NOW HIRING)

Million Air

Customer Service Full Time

San Antonio, TX · On-site

$16/hr

Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete ...

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Full Time Cricket Customer Service information

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How much do full time cricket customer service jobs pay per year?

As of Sep 5, 2026, the average yearly pay for full time cricket customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a full time Cricket Customer Service?

Full Time Cricket Customer Service jobs involve assisting customers of Cricket Wireless, a prepaid wireless service provider, with their inquiries and concerns. Employees in these roles may handle tasks such as answering questions about plans, troubleshooting device issues, processing payments, and resolving billing matters. These positions typically require excellent communication skills, patience, and a customer-focused attitude. Working full-time means employees generally work around 40 hours per week and may be required to work evenings or weekends, depending on business needs.

What are the key skills and qualifications needed to thrive as a full time Cricket Customer Service representative?

To thrive as a Full Time Cricket Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and company-specific platforms is typically expected. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you deliver excellent customer experiences. These skills ensure that customers receive accurate assistance promptly, which is crucial for customer satisfaction and brand loyalty.

What are some common challenges faced by full time Cricket Customer Service representatives, and how can they be addressed?

Full Time Cricket Customer Service representatives often encounter challenges such as managing high call volumes, addressing a wide range of customer inquiries, and handling difficult situations with empathy and professionalism. Staying up-to-date with Cricket Wireless products, services, and policies is essential to provide accurate information and effective solutions. Building strong communication skills and learning de-escalation techniques can help representatives resolve issues efficiently while maintaining customer satisfaction. Team collaboration and regular training sessions are typically encouraged to share best practices and support continuous improvement.

What is the difference between Full Time Cricket Customer Service vs Part Time Cricket Customer Service?

AspectFull Time Cricket Customer ServicePart Time Cricket Customer Service
Work HoursTypically 35-40 hours per weekFewer hours, often under 20 hours per week
CredentialsBasic customer service skills, sometimes industry-specific trainingSimilar credentials, often requiring less experience
Work EnvironmentOffice or call center setting, consistent scheduleFlexible hours, possibly remote or part-time shifts
Employer & Industry UsageCommon in sports retail, ticketing, and customer support rolesUsed in similar settings, catering to seasonal or flexible staffing needs

Full Time Cricket Customer Service involves a standard 35-40 hour workweek with consistent hours, often requiring industry-specific training. Part Time Cricket Customer Service offers flexible scheduling with fewer hours, suitable for students or those seeking supplemental income. Both roles require similar skills but differ mainly in hours and scheduling flexibility.

More about Full Time Cricket Customer Service jobs

What cities are hiring for Full Time Cricket Customer Service jobs?

Cities with the most Full Time Cricket Customer Service job openings:

What are the most commonly searched types of Cricket Customer Service jobs?

The most popular types of Cricket Customer Service jobs are:

What states have the most Full Time Cricket Customer Service jobs?

States with the most job openings for Full Time Cricket Customer Service jobs include:

What job categories do people searching Full Time Cricket Customer Service jobs look for?

The top searched job categories for Full Time Cricket Customer Service jobs are:

Full Time Cricket Customer Service jobs near you
Infographic showing various Full Time Cricket Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Cricket Wireless Retail Sales Consultant

Wireless Revolution LLC

Kailua Kona, HI • On-site

Full-time

Re-posted 29 days ago

Job description

 
 
Want to join a dynamic wireless company where your ideas and talents really matter?

At Cricket Wireless by Wireless Revolution, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference. We offer our team members a competitive compensation plan with unlimited earning potential. Were a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.

Every day our Wireless Retail Sales Consultants sell great products and unlimited wireless service from Cricket Wireless at fantastic prices to our customers and provide customer service in a fun energetic environment.

Our Sales Consultants:

- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment

- Deliver outstanding service striving to retain and gain customers

- Participate in outside sales events or promotions

- Work flexible hours, weekends and holidays at various locations

- Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment

Wireless Retail Sales Consultants earn monthly bonuses by meeting and/or exceeding sales objectives!

The successful candidate will be able to perform the following with or without reasonable accommodation:

- Ability to work flexible hours, including evenings, weekends, and holidays

- Ability to stand for long periods of time

- Ability to operate a computer and wireless equipment

- Ability to work in other locations as the needs of the business dictate may be required.

- Complete all aspects of opening and closing the store in accordance with written procedures.

- Assist with inventory maintenance

Desired Qualifications:

- High school diploma or GED preferred

- One or more year of retail experience in sales or customer service

- Experience in doing outside sales events, promotions, or marketing

- Reliable transportation

- Full time availability

- Pre-Employment background check required