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Full Time Case Management Analyst Cigna Jobs in Riverside, CA

OC Sports and Entertainment

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...

Anaheim Ducks

CRM Analyst

Anaheim, CA

$84K - $94K/yr

The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...

Honda Center

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...

Silence Aloud Inc

Case Manager

Moreno Valley, CA · On-site

$25/hr

Monday- Friday 10am-6:30pm Full Time Responsibilities: * Assess client needs and develop ... Serve as a primary point of contact and advocate for clients throughout the case management process

Morgan & Morgan, P.A.

Case Manager Lead

Irvine, CA · On-site

$75K - $90K/yr

Key Responsibilities: * Team Management: * Supervise and mentor a team of 5 case managers ... For full-time employees, we offer an excellent benefits package including medical and dental ...

A Community Of Friends

INTENSIVE CASE MANAGER I

La Verne, CA · On-site

$20 - $25.75/hr

Job Type Full-time Description This position will work as part of permanent supportive housing case management team. This position as part of the Intensive Case Management Services (ICMS) to formally ...

Guardian Tax

Case Manager

Irvine, CA · On-site

$22 - $24/hr

Minimum of 6 months of experience in case management required * Strong communicators with a client ... Employment Type: FULL_TIME

Guardian Tax

Case Manager

Irvine, CA

$22 - $24/hr

Minimum of 6 months of experience in case management required * Strong communicators with a client ... Employment Type: FULL_TIME

UNITED STATES VETERANS INITIATIVE

Case Manager II

CA · On-site

$23.08 - $28.85/hr

Case Manager II March Air Reserve Base, CA Full-Time Non-Exempt $23.08 - $28.85 Lead with heart, serve with purpose. Join U.S.VETS to empower homeless and at-risk veterans & families rebuild their ...

U.S.VETS

Case Manager II

March Air Reserve Base, CA · On-site

$23.08 - $28.85/hr

Case Manager II March Air Reserve Base, CA | Full-Time | Non-Exempt $23.08 - $28.85 Lead with heart, serve with purpose. Join U.S.VETS to empower homeless and at-risk veterans & families rebuild ...

Clear Behavioral Health

Case Manager

Anaheim Hills, CA · On-site

$21 - $25/hr

... case management, and discharge planning. Essential Responsibilities * Oversee counselor ... Provides urine analysis to clients of the same gender after successfully completing the UA ...

YA Group

Case Analyst

Santa Ana, CA · On-site

$26 - $28/hr

The Case Analyst supports expert-led projects by managing case workflows, coordinating resources, and maintaining accurate documentation throughout the case lifecycle. This role ensures smooth ...

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Showing results 21-40

All JobsCase Management Analyst Cigna JobsFull Time Case Management Analyst Cigna JobsFull Time Case Management Analyst Cigna Jobs in Riverside, CA

Full Time Case Management Analyst Cigna information

See Riverside, CA salary details

$40.7K

$86.2K

$140.3K

How much do full time case management analyst cigna jobs pay per year?

As of Aug 9, 2026, the average yearly pay for full time case management analyst cigna in Riverside, CA is $86,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $98,600.00 per year, depending on experience, location, and employer.
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CRM Analyst

OC Sports and Entertainment

Anaheim, CA • On-site

$84K - $94K/yr

Full-time

Re-posted 7 days ago

Job description

A great experience starts with you!
Join our team to help create and develop the future of live entertainment and sports in Orange County!
Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.
Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.
Vision: We will be the social and entertainment center of Orange County - a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.
Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold
Job Title:
CRM Analyst
Pay Details:
The annual base salary range for this position in California is $84,500 to $94,500 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate's geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.
The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket operations, premium sales and service, and sponsorship by providing CRM customization and optimization across ad hoc reporting/analysis, sales campaign and lead creation, and data structure support within the CRM system, Salesforce. This role also provides quantitative analysis and data-driven insights on subjects including, but not limited to, prospect acquisition, customer lead scoring, market segmentation, customer retention, and ongoing lead campaigns that support business initiatives.
Responsibilities
  • Work closely with the OCSE CRM Product Owner to maintain and optimize the CRM system, Salesforce, to provide a practical and customized user experience for Anaheim Ducks CRM users
  • Monitor and maintain customer data quality and data hygiene, and provide database quality control
  • Analyze fan, ticketing, and customer behavior data to identify trends and revenue opportunities
  • Develop audience segmentation strategies for season ticket members, partial plan holders, single-game buyers, premium clients, sponsors, and prospect
  • Monitor customer lifecycle metrics, including acquisition, retention, renewal, engagement, and churn
  • Create dashboards and reports that track key business performance indicators such as renewal rates, lead conversion rates, attendance metrics, and related measures
  • Identify and address data inconsistencies across platforms
  • Lead sales campaign tracking, creation of sales leads, scrubbing, distribution, and upsell opportunities
  • Measure campaign performance and provide recommendations for optimization
  • Support lead scoring models and customer propensity analyses
  • Provide insights on ticket purchasing behavior, attendance patterns, and fan engagement
  • Analyze information needs of multiple users to assist in report specifications
  • Support database applications, including procedures, modules, functions, automated events, and customized forms and reports as needed
  • Investigate and resolve data and reporting inconsistencies
  • Develop and implement workflows, data entry, collection, and reporting procedures
  • Analyze fan-related data as it relates to demographics, psychographics, behavior, and historical trends
  • Facilitate customer data acquisition from a variety of data sources and integrate it into a defined customer journey
  • Troubleshoot CRM-related issues and work with users to ensure systems meet individual team needs
  • Provide dashboard creation support as needed for the enterprise sports vertical, including the San Diego Gulls
  • Assist with campaign management for the San Diego Gulls
  • Provide general CRM-related support for the San Diego Gulls as needed
  • Perform ad hoc analysis as needed
  • Perform other duties as assigned

Qualifications
  • Bachelor's degree, preferably in Business, Mathematics, Statistics, Information Systems, or a related field
  • At least 3-4 years of experience working with a CRM system, preferably Salesforce
  • At least 2 years of experience working with complex databases, troubleshooting problems, analyzing information and data, designing queries and reports, and creating operational policies and procedures preferred
  • Experience with Power BI as a data visualization tool
  • Experience working in a data warehouse environment and/or with relational databases
  • Python experience is a plus
  • Elevated knowledge of document management processes and software
  • Complete understanding of how to create, implement, and maintain data file structures
  • Strong SQL skills for data extraction and analysis
  • Strong quantitative and statistical modeling skills with the ability to translate findings to all levels of the organization
  • Strong organizational, time management, and project management skills with a demonstrated ability to work both independently and within a team environment
  • Strong written and oral presentation skills
  • Strong problem-solving, communication, and negotiation skills
  • Able to meet deadlines without compromising accuracy, product quality, or attention to detail

Technology Capabilities
  • Power BI and Tableau
  • Ticketmaster Archtics or other ticketing databases
  • Database software such as Microsoft SQL Server and Azure
  • Advanced Microsoft Office applications, including Excel

Knowledge, Skills and Experience
Education - Bachelor's Degree
Experience Required - 3+ Years
This position is on-site.
Company:
Anaheim Ducks Hockey Club, LLC
Our Commitment:
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Thanks for your interest in becoming part of OCVIBE!

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