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Full Time Amazon Bilingual Customer Service Jobs

Aston Carter

Bilingual Customer Service

Downers Grove, IL · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 12 months of office, administrative, customer service, billing, accounts payable, or related experience. * Bilingual communication skills, with the ability to handle business-to-business ...

ELITE VINYL WINDOWS

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Bilingual Customer Service Representative

South Gate, CA · On-site

$20 - $25/hr

  • Medical

  • Life

  • Retirement

... Bilingual Customer Service Representative (English/Spanish) to join our growing team ... What We Offer * Full-time position * Competitive pay (based on experience) * Paid holidays and ...

Maximus

Bilingual Customer Service Representative

Edinburg, TX · On-site

$11.25 - $14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

General information Job Posting Title Bilingual Customer Service Representative Date Wednesday ... Please note, these are full-time, hybrid roles- you will begin training on site for the first week ...

Maximus

Bilingual Customer Service Representative

San Antonio, TX · On-site

$14 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

General information Job Posting Title Bilingual Customer Service Representative Date Saturday ... Please note, these are full-time, hybrid roles- you will begin training on site for the first week ...

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All JobsAmazon Bilingual Customer Service JobsFull Time Amazon Bilingual Customer Service Jobs

Full Time Amazon Bilingual Customer Service information

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How much do full time amazon bilingual customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for full time amazon bilingual customer service in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is a full time Amazon bilingual customer service representative?

Full Time Amazon Bilingual Customer Service jobs involve assisting Amazon customers in two or more languages by answering questions, resolving issues, and providing support through phone, chat, or email. Employees in these roles work full-time hours and are expected to communicate effectively in both English and another specified language, such as Spanish, French, or German. Their main goal is to ensure customer satisfaction by addressing inquiries related to orders, returns, payments, and Amazon services. These positions may be remote or based in Amazon customer service centers, and often include benefits like health insurance and paid time off.

What are the key skills and qualifications needed to thrive as a full time Amazon bilingual customer service representative?

To thrive as a Full Time Amazon Bilingual Customer Service representative, you need excellent verbal and written communication skills in at least two languages, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and Amazon’s internal platforms is typically required. Outstanding listening skills, patience, and the ability to remain calm under pressure are vital soft skills in this role. These competencies ensure clear communication with diverse customers, efficient resolution of issues, and a positive brand experience for Amazon’s global clientele.

What are some common challenges faced by full time Amazon bilingual customer service representatives, and how can they be managed effectively?

Amazon Bilingual Customer Service Representatives often navigate challenges such as handling high call volumes, addressing diverse customer concerns in multiple languages, and managing time-sensitive issues. Successfully managing these challenges requires strong communication skills, adaptability, and the ability to multitask efficiently. Amazon provides comprehensive training, ongoing support, and access to knowledge bases to help representatives resolve customer inquiries effectively. Additionally, collaborating closely with teammates and supervisors can help share best practices and maintain a positive work environment.

What is the difference between Full Time Amazon Bilingual Customer Service vs Part Time Amazon Bilingual Customer Service?

AspectFull Time Amazon Bilingual Customer ServicePart Time Amazon Bilingual Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsSame requirements: bilingual proficiency, customer service experienceSame requirements
Work EnvironmentRemote or on-site, fast-paced customer supportSame as full-time, flexible scheduling
Employer UsageAmazon employs both full-time and part-time roles for customer serviceSame as full-time roles, with flexible hours for students or part-time workers

Full Time Amazon Bilingual Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time roles provide flexible scheduling with fewer hours. Both roles require bilingual skills and customer service experience, serving the same industry needs.

More about Full Time Amazon Bilingual Customer Service jobs

What cities are hiring for Full Time Amazon Bilingual Customer Service jobs?

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What are the most commonly searched types of Amazon Bilingual Customer Service jobs?

The most popular types of Amazon Bilingual Customer Service jobs are:

What states have the most Full Time Amazon Bilingual Customer Service jobs?

States with the most job openings for Full Time Amazon Bilingual Customer Service jobs include:

What job categories do people searching Full Time Amazon Bilingual Customer Service jobs look for?

The top searched job categories for Full Time Amazon Bilingual Customer Service jobs are:

Full Time Amazon Bilingual Customer Service jobs near you
Infographic showing various Full Time Amazon Bilingual Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service Representative

Contact Government Services, LLC

Indianapolis, IN

$40K - $45K/yr

Full-time

Re-posted 3 days ago

Job description

Bilingual Customer Service Representative
Employment Type: Full Time , Entry Level
Department: Customer Service
 
CGS is seeking a Bilingual Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency.
 
CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
 
Skills and attributes for success:
- Reply to calls and emails from the public on housing and FHA mortgages.
- Use a knowledge base and follow standard operating procedures (SOP) to answer customer requests.
- Document your communications in our database.
 
Qualifications:
-         Bilingual and fully fluent in English and Spanish (both written and verbal)
-         High School diploma or General Educational Development (GED) certificate
-         Minimum of two (2) years of customer service, call center, or contact center work history.
-         Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation
 
Ideally, you will also have:
- Ability to follow policies, procedures, and regulations.
- Ability to navigate a content management system, other applications and related web sites.
- Strong written and verbal communication skills.
- Excellent customer service, dependability and time management skills.
- Keyboarding proficiency of at least 40 words per minute.
- Call Center (omnichannel) background a plus.
 
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.
 
For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
 
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
 
We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
 
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
Join our team and become part of government innovation!
 
Explore additional job opportunities with CGS on our Job Board:
 
https://cgsfederal.com/join-our-team/
 
For more information about CGS please visit: https://www.cgsfederal.com or contact:
 
Phone: +1 (888) 680-5916
Email: info@cgsfederal.com
 
 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.