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Frozen Department Manager Jobs (NOW HIRING)

Hy-Vee, Inc.

Frozen Department Manager

Eagan, MN · On-site

Frozen Foods Department Manager Department: Frozen Foods FLSA : Non-Exempt General Function : Sets the department standards for customer service, employee relations, cleanliness, sanitation ...

HyVee

Frozen Department Manager

Waterloo, IA · On-site

$16.75 - $22.50/hr

Frozen Foods Department Manager Department: Frozen Foods FLSA : Non-Exempt General Function : Sets the department standards for customer service, employee relations, cleanliness, sanitation ...

HyVee

Frozen Department Manager

Ankeny, IA · On-site

$16 - $21.25/hr

Frozen Foods Department Manager Department: Frozen Foods FLSA : Non-Exempt General Function : Sets the department standards for customer service, employee relations, cleanliness, sanitation ...

HyVee

Frozen Department Manager

Council Bluffs, IA

$15.75 - $21.25/hr

Frozen Foods Department Manager Department: Frozen Foods FLSA : Non-Exempt General Function : Sets the department standards for customer service, employee relations, cleanliness, sanitation ...

HyVee

Frozen Department Manager

Plymouth, MA

Frozen Foods Department Manager Department: Frozen Foods FLSA : Non-Exempt General Function : Sets the department standards for customer service, employee relations, cleanliness, sanitation ...

HyVee

Frozen Department Manager

Eagan, MN

Frozen Foods Department Manager Department: Frozen Foods FLSA : Non-Exempt General Function : Sets the department standards for customer service, employee relations, cleanliness, sanitation ...

HyVee

Frozen Department Manager

Sioux Falls, SD · On-site

Frozen Foods Department Manager Department: Frozen Foods FLSA : Non-Exempt General Function : Sets the department standards for customer service, employee relations, cleanliness, sanitation ...

Hy-Vee, Inc.

Frozen Department Manager

Council Bluffs, IA · On-site

$15.75 - $21.25/hr

Frozen Foods Department Manager Department: Frozen Foods FLSA : Non-Exempt General Function : Sets the department standards for customer service, employee relations, cleanliness, sanitation ...

HyVee

$19.25 - $25.75/hr

Frozen Foods Department Manager Department: Frozen Foods FLSA : Non-Exempt General Function : Sets the department standards for customer service, employee relations, cleanliness, sanitation ...

Hy-Vee, Inc.

Frozen Department Manager

Plymouth, MN · On-site

Frozen Foods Department Manager Department: Frozen Foods FLSA : Non-Exempt General Function : Sets the department standards for customer service, employee relations, cleanliness, sanitation ...

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How much do frozen department manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for frozen department manager in the United States is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $22.12 per hour, depending on experience, location, and employer.

What does a frozen department manager do?

A Frozen Department Manager oversees the daily operations of the frozen foods section in a grocery store or supermarket. Their responsibilities include managing inventory, ensuring product quality and safety, organizing displays, supervising staff, and maintaining compliance with health and safety regulations. They also handle ordering and receiving shipments, monitor sales performance, and provide excellent customer service. This role requires attention to detail, leadership skills, and knowledge of proper food storage procedures.

What are some common challenges faced by a frozen department manager, and how can they be addressed?

Frozen Department Managers often face challenges such as maintaining optimal product temperatures, managing inventory to prevent spoilage, and ensuring compliance with food safety regulations. Staying organized and implementing regular inventory checks can help minimize waste and out-of-stocks. Effective communication with team members and other departments is also crucial to coordinate deliveries and promotions smoothly. Additionally, staying up-to-date on safety protocols and training staff regularly can help address compliance issues.

What are the key skills and qualifications needed to thrive as a frozen department manager, and why are they important?

To thrive as a Frozen Department Manager, you need strong organizational skills, inventory management experience, and knowledge of food safety regulations, often supported by experience in retail or grocery environments. Familiarity with inventory management systems, point-of-sale (POS) software, and temperature monitoring tools is typically required. Leadership, effective communication, and problem-solving abilities are essential soft skills for managing staff and ensuring excellent customer service. These skills and qualities are crucial for maintaining product quality, minimizing waste, and achieving department sales targets.

What is the difference between Frozen Department Manager vs Frozen Food Supervisor?

AspectFrozen Department ManagerFrozen Food Supervisor
CredentialsExperience in retail management, possibly certifications in food safetyFood safety certifications, supervisory experience
Work EnvironmentSupervises entire frozen food department in retail storesOversees daily operations of frozen food section
Employer & IndustryRetail chains, supermarketsSupermarkets, grocery stores
Search & Comparison IntentUnderstanding management roles in frozen foodSupervisory roles in frozen food section

The Frozen Department Manager typically oversees the entire frozen food department, handling staff management, inventory, and sales strategies. The Frozen Food Supervisor focuses on daily operations and staff supervision within the frozen section. Both roles require food safety knowledge and retail experience, but the manager position involves broader responsibilities and strategic planning.

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Frozen Department Manager jobs near you
Infographic showing various Frozen Department Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $46,676 per year, or $22.4 per hour.

Frozen Department Manager

Hy-Vee, Inc.

Eagan, MN • On-site

Full-time

Posted 9 days ago

Hy-Vee rating

6.3

Company rating: 6.3 out of 10

Based on 1,670 frontline employees who took The Breakroom Quiz

45th of 124 rated grocery stores

Job description

Additional Considerations (if any):
Must be 18+
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Frozen Foods Department Manager
Department: Frozen Foods
FLSA: Non-Exempt
General Function:
Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Presents the freshest and best quality product at a competitive retail price.
Core Competencies:
  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home
Positions that Report to you: Department Employees
Primary Duties and Responsibilities:
  • Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
  • Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Assists customers by: (examples include)
    • escorting them to the products they're looking for
    • securing products that are out of reach
    • loading or unloading heavy items
    • making note of and passing along customer suggestions or requests
    • performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call.
  • Recruits, hires, trains, supervises, disciplines, and evaluates all department employees.
  • Determines department goals with store director.
  • Determines weekly work schedule and establishes a daily work plan for the department.
  • Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
  • Communicates with employees regarding sales and ideas.
  • Handles and satisfies customer issues.
  • Figures retail pricing and ensures correct pricing.
  • Extends invoices, posts invoices, and oversees department bookkeeping procedures.
  • Analyzes weekly and monthly sales and trends and compares to actuals, prepares ad projections, and writes ads.
  • Conducts inventory of the department.
  • Plans displays, promotions, and determines pre-orders.
  • Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
  • Understands and troubleshoots equipment and ensures maintenance is performed.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:
  • Ensures pricing is competitive in the market area.
  • Attends meetings and seminars and participates in continuing education.
  • Fills displays, checks in delivered merchandise, and works in the sales area.
  • Unloads trucks, places product in appropriate storage area, and replenishes merchandise.
  • Performs departmental duties as needed.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.

Supervisory Responsibilities:
  • Instructs, assigns, reviews and plans work of others.
  • Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and selects new employees.
  • Has the authority to approve employee discipline.
  • Has the authority to recommend employee transfer, discharge, and salary increases.

Knowledge, Skills, Abilities and Worker Characteristics:
  • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages.
  • Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.

Education and Experience:
High school diploma or over one year of related work experience.
Physical Requirements:
  • Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:
This position is frequently exposed to temperature extremes and dampness. There is possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Telephone, fax, copier, cash register, intercom system, wrapping machine, pallet jacks, forklift, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, and C.A.R.S. reordering system
Financial Responsibility:
Responsible for company assets, including equipment and merchandise.
Contacts:
Daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.
Confidentiality:
Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.
The anticipated hourly starting wage for this position is $18.00 to $22.50 depending on experience.
For information on company benefits visit Benefits | Hy-Vee.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.

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About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930

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