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Frontline Communications Jobs (NOW HIRING)

AKOYA

Communications Specialist

Washington, DC · On-site

$72K - $82K/yr

The right candidate will gain broad exposure to the full spectrum of government communications work -- from frontline communications strategy and product advancement to cross-office coordination ...

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Chicago, IL · On-site

From small businesses to Fortune 500 enterprises, organizations in traditional industries trust Yourco as their frontline communications and frontline intelligence platform. Some of our customers ...

Yourco, Inc

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Chicago, IL · On-site

$158K/yr

From small businesses to Fortune 500 enterprises, organizations in traditional industries trust Yourco as their frontline communications and frontline intelligence platform. Some of our customers ...

Elevate Ventures

Senior Backend Engineer

Chicago, IL · On-site

$85 - $115/hr

From small businesses to Fortune 500 enterprises, organizations in traditional industries trust Yourco as their frontline communications and frontline intelligence platform. Some of our customers ...

New

Yourco, Inc

Senior Backend Engineer

Chicago, IL · On-site

From small businesses to Fortune 500 enterprises, organizations in traditional industries trust Yourco as their frontline communications and frontline intelligence platform. Some of our customers ...

Yourco, Inc

Product Manager

Chicago, IL · On-site

From small businesses to Fortune 500 enterprises, organizations in traditional industries trust Yourco as their frontline communications and frontline intelligence platform. Some of our customers ...

Schmitty & Sons

Dispatcher

Eagan, MN · On-site

$24 - $26/hr

Frontline communications specialist for inbound phone and email inquiries * Gathering information regarding accidents and incidents and completing assigned documentation * Receive and respond to a ...

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Frontline Communications information

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$30K

$57.5K

$82.5K

How much do frontline communications jobs pay per year?

As of Aug 21, 2026, the average yearly pay for frontline communications in the United States is $57,489.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What is a Frontline Communications role?

A Frontline Communications role typically involves serving as the first point of contact between an organization and the public, customers, or stakeholders. People in these roles handle inquiries, provide information, and address concerns through various communication channels such as phone, email, social media, or in-person interactions. They are responsible for ensuring that communication is clear, professional, and aligned with the organization’s messaging. This role is crucial for maintaining a positive public image and building strong relationships with the community the organization serves.

How does a Frontline Communications professional typically interact with other departments within an organization?

Frontline Communications professionals often serve as the first point of contact between the public and the organization, requiring them to collaborate closely with various internal teams. They regularly coordinate with marketing, customer service, and management to ensure messages are consistent and accurate. This collaboration helps them quickly address inquiries, resolve issues, and relay feedback from customers to relevant departments for action. Strong interpersonal skills and the ability to work cross-functionally are essential for success in this role.

What are the key skills and qualifications needed to thrive in Frontline Communications, and why are they important?

To thrive in Frontline Communications, you need strong verbal and written communication skills, problem-solving abilities, and typically a background in customer service or public relations. Familiarity with communication platforms, customer relationship management (CRM) systems, and sometimes certifications in crisis communication or conflict resolution are valuable. Exceptional interpersonal skills, active listening, and emotional intelligence help individuals excel in handling diverse inquiries and challenging situations. These competencies ensure effective information delivery, positive customer experiences, and the ability to resolve issues efficiently under pressure.

What is the difference between Frontline Communications vs Customer Service Representative?

AspectFrontline CommunicationsCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, retail, on-site customer supportCall centers, retail stores, office settings
Industry UsageTelecom, retail, service industriesRetail, telecom, banking, service sectors
Job FocusHandling customer inquiries, providing info, troubleshootingAssisting customers, resolving issues, processing transactions

Both roles involve direct customer interaction and require strong communication skills. Frontline Communications often emphasizes technical troubleshooting and product knowledge, while Customer Service Representatives focus on resolving customer issues and processing transactions. The roles overlap in work environment and industry usage, but differ slightly in job focus and responsibilities.

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Cities with the most Frontline Communications job openings:

What states have the most Frontline Communications jobs?

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Frontline Communications jobs near you
Infographic showing various Frontline Communications job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $57,489 per year, or $27.6 per hour.

Manager, Internal Communications & Employer Brand

Dave & Buster's, Inc.

Coppell, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Dave & Buster's rating

5.8

Company rating: 5.8 out of 10

Based on 253 frontline employees who took The Breakroom Quiz

51st of 88 rated restaurants

Job description

Job Description:
Dave & Buster's/Main Event is seeking a highly motivated Manager, Internal Communications & Employer Brand to support the development and delivery of clear, engaging communications that connect Team Members to the company's strategy, culture, and priorities.
This role is responsible for managing internal communications across corporate and frontline audiences, ensuring messages are clear, timely, and aligned with the company's brand and voice. The role will also support the development of the company's Employer Value Proposition (EVP) by strengthening the employer brand across internal channels and external platforms.
Working closely with HR, Operations, Talent Acquisition, and Corporate Communications, this position helps ensure consistent messaging across the organization while highlighting Dave & Buster's/Main Event as a great place to work.
Key Responsibilities
Internal Communications
  • Support the planning and execution of companywide internal communications that inform and engage Team Members across corporate and venue locations.
  • Manage the dissemination of corporate messaging across internal communication channels including intranet, email communications, leadership updates, and digital platforms.
  • Draft and edit internal communications including announcements, leadership messages, Team Member updates, and internal campaigns.
  • Ensure messaging is clear, consistent, and aligned with company strategy and brand voice.
  • Evaluate communication objectives, target audiences, and messaging needs to recommend the most effective channels and formats.
  • Maintain internal communication standards, processes, and editorial guidelines.

Frontline Communications
  • Develop communications that effectively reach store-level Team Members and General Managers across Dave & Buster's and Main Event locations.
  • Translate corporate initiatives and operational updates into clear, actionable communications for frontline teams.
  • Partner with Operations leadership to ensure frontline communications are timely, relevant, and easy to understand.
  • Support communication campaigns related to training, operations updates, company initiatives, and Team Member recognition.
  • Help create communication formats that resonate with frontline audiences including visual storytelling, short-form messaging, and location-level updates.

Employer Branding & EVP
  • Support the activation of the company'sEmployer Value Proposition (EVP)through internal storytelling and external employer brand initiatives.
  • Manage employer brand content across external platforms including LinkedIn.
  • Partner with Talent Acquisition and HR to develop content that highlights career opportunities, Team Member stories, and company culture.
  • Assist in building campaigns that showcase Dave & Buster's / Main Event as a great place to work.
  • Collaborate with marketing and corporate communications teams to ensure employer brand messaging aligns with the broader company brand.

Cross-Functional Collaboration
  • Partner with HR, Talent Acquisition, Operations, and Corporate Communications to support consistent and effective messaging.
  • Coordinate with external communication partners when needed to support employer branding and communication initiatives.
  • Serve as a communications resource for teams seeking support with Team Member messaging.

Qualifications
  • Bachelor's degree required (Communications, Journalism, Marketing, or related field preferred).
  • 5-7 years of experience in internal communications, corporate communications, or employer branding.
  • Experience supporting communications for large or multi-location organizations preferred.
  • Familiarity with employer branding and social media storytelling including platforms such as LinkedIn.
  • Strong writing, editing, and storytelling skills.
  • Ability to translate complex information into clear and engaging communications.
  • Strong collaboration and relationship-building skills.
  • Excellent organizational and project management capabilities.
  • Ability to work effectively in a fast-paced environment.

WHAT'S IN IT FOR ME?:
Dave & Buster's is an imaginative and dynamic company dedicated to creating innovative entertainment experiences that bring joy, laughter, and excitement to people of all ages. Our mission is to foster a culture of fun and creativity, and we take pride in our commitment to delivering memorable and unique entertainment solutions.
  • Exclusive discounts on food and games at D&B & Main Event
  • Paid Time Off (PTO) that increases with tenure
  • 11 Company Holidays (Including your Birthday) & 2 Floating Holidays per year
  • Medical, dental, vision and voluntary benefits
  • Part Time/Full Time benefits available
  • Sub Benefits:
  • Livongo and Telehealth benefits
  • 401k with company match following 6 months of employment
  • Buster's Legacy Fund (Supports Team Members during difficult Times)
  • Employee Assistance Program (EAP) Offerings
  • Work out facility on-site
  • Employee Power Card | Free Video Games

We work hard, play hard and have FUN!
Salary Range:
90300
120400
We are an equal opportunity employer and participate in E-Verify in states where required.

What Dave & Buster's employees say

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About Dave & Buster's

Sourced by ZipRecruiter

Dave & Buster's, based in Coppell, Texas, US, is a nationally renowned entity in the hospitality and events industry with a primary focus on providing a unique entertainment and dining experience. The company's official website is daveandbusters.com. They offer a wide array of products and services ranging from video arcade games and billiard tables to an extensive food and beverage menu. Founded in the 1980s, by David Corriveau and James "Buster" Corley, Dave & Buster's initially started as two separate establishments, a bar and an arcade, that eventually merged into one fun-filled entity

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Coppell, TX, US

Year founded

1982

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