ZipRecruiter

Log In

1

Front Office Trainee Jobs in Washington (NOW HIRING)

PDS Health

Operations Manager Trainee

Fairfax, VA · On-site

$27.75/hr

By end of development program, show competency in managing a team of both Front Office and Back ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

PDS Health

Operations Manager Trainee

Fairfax, VA · On-site

$27.75/hr

... Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to ... By end of development program, show competency in managing a team of both Front Office and Back ...

PDS Health

Operations Manager Trainee

Silver Spring, MD · On-site

$29.25 - $39.25/hr

By end of development program, show competency in managing a team of both Front Office and Back ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

PDS Health

Operations Manager Trainee

Fairfax, VA · On-site

$27.75 - $38.75/hr

By end of development program, show competency in managing a team of both Front Office and Back ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

PDS Health

Operations Manager Trainee

Silver Spring, MD · On-site

$29.25/hr

... Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to ... By end of development program, show competency in managing a team of both Front Office and Back ...

PDS Health

Operations Manager Trainee

Fairfax, VA · On-site

By end of development program, show competency in managing a team of both Front Office and Back ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

PDS Health

Operations Manager Trainee

Silver Spring, MD · On-site

$30.50 - $42.25/hr

By end of development program, show competency in managing a team of both Front Office and Back ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

PDS Health

Operations Manager Trainee

Silver Spring, MD · On-site

$29.25/hr

... Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to ... By end of development program, show competency in managing a team of both Front Office and Back ...

PDS Health

Operations Manager

Silver Spring, MD · On-site

$30.50 - $42.25/hr

By end of development program, show competency in managing a team of both Front Office and Back ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

PDS Health

Operations Manager

Silver Spring, MD · On-site

$27.75/hr

... Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to ... By end of development program, show competency in managing a team of both Front Office and Back ...

Marriott

Voyage United States Culinary

Bethesda, MD

$81K - $111K/yr

As an associate and trainee, you'll build upon the skills you developed in school by participating ... Office/Front Desk Information Technology Rooms Operations Sales When you join Voyage, you gain ...

Marriott

Voyage United States

Bethesda, MD

As an associate and trainee, you'll build upon the skills you developed in school by participating ... Office/Front Desk Information Technology Rooms Operations Sales When you join Voyage, you gain ...

next page

Showing results 1-20

All JobsFront Office JobsFront Office Trainee JobsFront Office Trainee Jobs in Washington

Front Office Trainee information

See Washington salary details

$11

$19

$26

How much do front office trainee jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for front office trainee in Washington is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $20.96 per hour, depending on experience, location, and employer.

What is a front office trainee?

Front office trainees are entry-level professionals who work in the front office department of hotels, resorts, or similar establishments. They assist with guest check-ins and check-outs, handle reservations, answer guest inquiries, and provide general administrative support. Their role is to learn all aspects of front office operations while gaining hands-on experience under the supervision of senior staff. This position serves as a stepping stone to more advanced roles within the hospitality industry. Front office trainees are expected to deliver excellent customer service and maintain a positive, welcoming atmosphere for guests.

What are the key skills and qualifications needed to thrive as a front office trainee, and why are they important?

To thrive as a Front Office Trainee, you need strong organizational abilities, customer service skills, and a basic understanding of office procedures, often supported by a high school diploma or relevant coursework. Familiarity with office management software, booking systems, and communication tools like MS Office is usually required. Excellent interpersonal skills, professionalism, and a positive attitude help you stand out in this role. These competencies ensure efficient office operations, a welcoming environment for clients, and effective support for the team.

What are some common challenges faced by front office trainees during their initial months, and how can they overcome them?

Front Office Trainees often encounter challenges such as managing a high volume of guest interactions, adapting to fast-paced environments, and quickly learning property management systems. To overcome these, trainees can focus on strong communication, actively seek feedback from supervisors, and practice using front office software during off-hours. Building strong relationships with experienced team members also helps in gaining practical insights and easing the transition into the role.

What is the difference between Front Office Trainee vs Front Desk Executive?

AspectFront Office TraineeFront Desk Executive
CredentialsBasic educational qualification, training programsHigher education, experience preferred
Work EnvironmentTraining period, learning-focusedFull-time, customer-facing role
ResponsibilitiesAssisting with front desk tasks, learning proceduresHandling guest check-ins, inquiries, administrative tasks
Industry UsageEntry-level training position in hospitalityOperational role in hotels, resorts, hospitality

In summary, a Front Office Trainee is an entry-level position focused on training and learning front desk operations, while a Front Desk Executive is a full-time role responsible for managing guest interactions and administrative duties in the hospitality industry.

Can you get a front office trainee job with no experience?

Front office trainee positions often do not require prior experience, as they are designed for entry-level candidates. Employers typically look for good communication skills, a professional appearance, and a willingness to learn; some may provide on-the-job training or require basic knowledge of office software. Having relevant certifications or a background in hospitality or customer service can be advantageous but are not always mandatory.

Is a front office trainee job stressful?

A front office trainee role can be stressful due to the fast-paced environment, handling guest inquiries, and managing multiple tasks simultaneously. Developing strong communication and organizational skills can help manage workload and reduce stress levels.

What are the most commonly searched types of Front Office jobs in Washington?

The most popular types of Front Office jobs in Washington are:

What are popular job titles related to Front Office Trainee jobs in Washington?

For Front Office Trainee jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Front Office Trainee jobs in Washington look for?

The top searched job categories for Front Office Trainee jobs in Washington are:

What cities in Washington are hiring for Front Office Trainee jobs?

Cities in Washington with the most Front Office Trainee job openings:

Front Office Trainee jobs near you
Infographic showing various Front Office Trainee job openings in Washington as of June 2026, with employment types broken down into 3% As Needed, 55% Full Time, 39% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $40,118 per year, or $19.3 per hour.

Management Trainee - Rooms Division

B.F. Saul Company Hospitality Group

Washington, DC • On-site

Full-time

Medical, Life, Retirement

Re-posted 22 days ago

Job description

Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John's Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.'s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night's sleep.

FRONT OFFICE (6 months) In the Front Office department the management trainee will get acquainted with the Concierge, PBX, Bell & Door staff as well as the Lobby Ambassador and all related tasks and duties. The management trainee will conduct the daily operations at the Front Desk along with the Duty Manager to ensure smooth communications and maximum guest satisfaction in accordance to the hotel's standards of excellence. Further tasks include but are not limited to the following; acting as the main contact for guests and other hotel departments in the absence of the Duty Manager, ensuring efficient guest check in and check out, ensuring FD and PBX follows established policies and procedures, ensuring that guest complaints and problems are resolved satisfactory and in a timely fashion, guiding and training of new hires at the FD and PBX, assisting Front Office Manager in various projects (including but not limited to Payroll, Valet Parking, Scheduling, Recruitment, Training), reviewing arrivals and departure reports, checking all VIP and special requests reservations, block their rooms accordingly and communicate with related departments to ensure highest guest satisfaction attainable, reviewing of daily room availability, checking status of departures, relaying all pertinent information to fellow management trainees in the department as well as the Duty Manager and the following shifts team members. 
 
RESERVATIONS (3 months) In the Reservations Department the management trainee will work along side the Reservations Manager improve knowledge and skills pertaining to Reservations & Revenue Management. Tasks and duties include but are not limited to answering reservation calls, telephone etiquette, reservation procedures, group booking processes, credit policies, room forecasts, yield management strategies, travel agent bookings, revenue reporting systems, transient sales procedures, room allocation strategies, and selling and negotiation techniques.
 
HOUSEKEEPING (3 months) In the housekeeping department, the management trainee will work along side the Executive Housekeeper to improve knowledge and enhance skills in control, storage and record keeping of inventory, supplies, materials, uniforms and linens, room attendant's and public space attendant's responsibilities, inspection procedures, scheduling and staffing, safety and emergency procedures, communication with front desk, occupancy lists, housekeeping reports, department meetings and guest complaint handling. Furthermore the management trainee will be given special projects including but not limited to laundry room organization and controls, housemen special projects and Housekeeping staff line up training projects. The management trainee will also assist with the day-to-day operations of the Housekeeping department; provide training, coaching, and counseling to all housekeeping employees; facilitate hiring process, including interviewing, training, and evaluating job performance; provide ongoing training and development to all positions; interact with all employees in the Housekeeping Department; evaluate, coach, counsel and provide leadership support; conduct inspections of guest rooms to ensure compliance with cleanliness and provide feedback to room attendants; manage administrative duties, including payroll and operating expenses; assist in scheduling room, turndown, mini-bar and linen attendants in accordance with staffing guides/ productivity requirements; review and adjust staffing daily to ensure optimum staffing levels; supervise the performance of room attendants and general cleaning and take appropriate action to correct deficient conditions, behavior and work practices.
 
Qualifications: To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: College degree or international equivalent required. Experience: Previous Front Office experience in a luxury property preferred. Previous customer service and general computer experience required. Property Management Software experience preferred.
 
Basic Expectations: Perform all job duties and responsibilities in accordance with the Hay Adams handbook, the department operation manual as well as all hotel policies and procedures
 
Language Skills: Excellent knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to listen to, read and/or write instructions, memos, short correspondences and messages. Second language preferred.
 
Mathematical Skills: Must have good mathematical skills, ability to add, divide, subtract and multiply six digit numbers with decimals. two digit numbers. Must be able to calculate percentages and discounts. Must have a good understanding of financial documents, daily reports, P&L accounts and budgets.
 
Reasoning Ability: Ability to carry out detailed instructions in both written and oral manner using common sense and understanding. Ability to deal with problems and situations in a calm and professional manner. Ability to multitask handling many different situations at one time, prioritizing problems and resolving them satisfactory.
 
Physical Ability: Ability to stand in a confined environment and use a computer screen for long periods. Ability to spend long hours moving around, walking, sitting, standing and crouching while performing other duties. Must be able to multitask, talk and listen simultaneously while guests are standing at the Front desk and the phone is ringing. Ability to work well under pressure and perform during emergency situations. Ability to occasionally lift bags up to 50lbs.
 
Standards of Conduct:The high ethical standards of The Hay-Adams must be upheld by all members of the company. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions.
 
Note: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. 
$19 - $20.70 an hour

The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held.  Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more 

The Hay-Adams is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled

apply for this job

Apply