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Front Office Supervisor Jobs (NOW HIRING)

Mehr Consultancy

Front Office Supervisor

Irving, TX · On-site

Front Office Supervisor This is a full-time, on-site position located at the Embassy Suites in Irving, TX. The Front Office Supervisor is responsible for overseeing all Front Office operations ...

Hilton Worldwide Holdings

Front Office Supervisor

Troy, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Front Office Supervisor As the Front Office Supervisor, you will support the daily operations of the front desk, ensuring exceptional service and smooth check-in/check-out experiences. You'll assist ...

Hospitality Ventures

Front Office Supervisor

Greensboro, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Front Office Supervisor As the Front Office Supervisor, you will support the daily operations of the front desk, ensuring exceptional service and smooth check-in/check-out experiences. You'll assist ...

The Brown Hotel

Front Office Supervisor

Louisville, KY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Front Office Supervisor As the Front Office Supervisor, you will support the daily operations of the front desk, ensuring exceptional service and smooth check-in/check-out experiences. You'll assist ...

California Pain

Front Office Supervisor

San Diego, CA · On-site

$25/hr

Front Office Supervisor - Ambulatory Surgery Center (ASC) Location: La Mesa ENCOMPASS PROCEDURE CENTER Job Type: Full-Time Position Overview: We are seeking a highly organized and customer-focused ...

Hyatt

Front Office Supervisor

The Woodlands, TX · On-site

The Front Office Supervisor is responsible for overseeing the guest registration process and serving as a key point of contact for guests throughout their stay. This highly visible role provides ...

Hyatt

Front Office Supervisor

The Woodlands, TX · On-site

The Front Office Supervisor is responsible for overseeing the guest registration process and serving as a key point of contact for guests throughout their stay. This highly visible role provides ...

The Verve Hotel

Front Office Supervisor

Framingham, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Front Office Supervisor The Front Office Supervisor at The Verve Hotel - Boston Natick plays a key role in ensuring smooth and efficient front desk operations, providing exceptional guest service and ...

HYATT Hotels

Front Office Supervisor

The Woodlands, TX · On-site

The Front Office Supervisor is responsible for overseeing the guest registration process and serving as a key point of contact for guests throughout their stay. This highly visible role provides ...

White Lodging Careers

Front Office Supervisor

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description Front Office Supervisor | Hotel Trinity The Front Office Supervisor will be the face of Hotel Trinity , leading the arrival, departure, and overall guest experience with a personalized ...

Method Products

Front Office Supervisor

Detroit, MI · On-site

  • Medical

  • Retirement

  • PTO

The ideal front office supervisor for this opportunity will match the ROOST style, be an "out of the box" thinker, exhibit great leadership skills, and have a passion for an entrepreneurial culture.

White Lodging

Front Office Supervisor

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description Front Office Supervisor | Hotel Trinity The Front Office Supervisor will be the face of Hotel Trinity , leading the arrival, departure, and overall guest experience with a personalized ...

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Front Office Supervisor information

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How much do front office supervisor jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for front office supervisor in the United States is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.64 per hour, depending on experience, location, and employer.

What is a front office supervisor?

Front Office Supervisors are responsible for overseeing the daily operations of a hotel's front desk or reception area. They supervise front desk staff, handle guest check-ins and check-outs, resolve guest issues, and ensure excellent customer service. Additionally, they may assist with training new employees, managing room reservations, and coordinating with other hotel departments to ensure a smooth guest experience. Strong communication and organizational skills are essential for this role.

How does a front office supervisor support team development and handle conflicts within the front desk staff?

A Front Office Supervisor plays a crucial role in fostering a positive and efficient work environment by providing ongoing training, guidance, and feedback to the front desk team. They are responsible for addressing conflicts promptly and fairly, often mediating between team members to ensure smooth operations and high morale. Supervisors also identify areas for improvement, mentor staff for career growth, and facilitate open communication between team members and management. Successful supervisors balance administrative duties with hands-on support, ensuring both guest satisfaction and team cohesion.

What are the key skills and qualifications needed to thrive as a front office supervisor, and why are they important?

To thrive as a Front Office Supervisor, you need strong organizational abilities, leadership skills, and experience in hospitality or office management, often supported by a diploma or degree in hospitality management. Familiarity with property management systems (PMS), reservation software, and Microsoft Office Suite is typically required. Excellent communication, problem-solving, and customer service skills help you lead teams effectively and handle guest concerns professionally. These skills are crucial for ensuring smooth front desk operations, guest satisfaction, and efficient team performance.

What is the difference between Front Office Supervisor vs Front Desk Agent?

AspectFront Office SupervisorFront Desk Agent
ResponsibilitiesOversees front desk operations, manages staff, handles guest issues, and ensures smooth check-in/out processes.Performs check-in/out, assists guests, answers inquiries, and handles reservations.
CredentialsHigh school diploma or equivalent; hospitality experience; leadership skills.High school diploma or equivalent; customer service skills.
Work EnvironmentSupervisory role in hotel front office, often in a managerial setting.Frontline role at the hotel reception desk.

The Front Office Supervisor oversees the front desk team and ensures efficient operations, while the Front Desk Agent directly interacts with guests, handling check-ins, check-outs, and inquiries. The supervisor has more responsibilities in management and coordination, whereas the agent focuses on guest service delivery.

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Front Office Supervisor jobs near you
Infographic showing various Front Office Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $49,376 per year, or $23.7 per hour.

Front Office Supervisor

Mehr Consultancy

Irving, TX • On-site

Other

Re-posted 13 days ago

Job description

Front Office Supervisor

This is a full-time, on-site position located at the Embassy Suites in Irving, TX. The Front Office Supervisor is responsible for overseeing all Front Office operations including guest registration, room assignments, and daily departmental tasks. This role ensures exceptional guest service, supports the Front Office team, assists with training, and promotes a smooth and efficient operation across all shifts.

Responsibilities

  • Supervise the Front Desk team to ensure efficient check-in/check-out procedures and outstanding guest service.
  • Assist with training, coaching, and development of front office associates.
  • Create, manage, and adjust staff schedules to ensure proper coverage at all times.
  • Ensure all guests are assisted promptly, courteously, and professionally.
  • Apply strong problem-solving skills to resolve guest issues and concerns in a timely and satisfactory manner.
  • Communicate effectively with housekeeping, maintenance, and all other departments to ensure seamless service delivery.
  • Monitor and verify that all front desk checklists, procedures, and brand standards are followed consistently.
  • Review daily work for accuracy, including billing, payment postings, deposits, and error-free balancing.
  • Support hotel goals through collaboration, teamwork, and maintaining a positive work environment.
  • Maintain and improve guest satisfaction by providing personalized service and anticipating guest needs.
  • Collect and review guest feedback, helping implement improvements where needed.
  • Recruit, train, and onboard new front office staff.
  • Evaluate employee performance and provide feedback, coaching, and corrective actions when necessary.
  • Handle continuous guest requests in a fast-paced environment with professionalism and urgency.

Qualifications

  • Bilingual (Spanish/English) preferred.
  • Previous supervisory experience required.
  • Prior hotel front desk or hospitality experience required.
  • Experience with PEP or property management systems preferred.
  • Fluent in English with strong reading, writing, and communication skills.
  • Must have legal authorization to work in the United States.
  • Ability to lead by example and maintain a professional demeanor.
  • Strong multitasking and organizational skills.
  • Excellent customer service and conflict-resolution abilities.
  • Ability to work a flexible schedule including weekends, holidays, and varying shifts as needed.

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