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Front Office Operations Manager Jobs in Wisconsin

Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.50/hr

Oversee all front desk and front office operations in the absence of the Front Desk Manager - serving as the on-shift leader and primary point of escalation for guest concerns and team needs at this ...

To assist the Front Desk Manager in the operation of the front desk by directing, evaluating and ... office supplies for the hotel. • Conduct key inventory on a daily basis. • Minimum one year ...

Front Office Assistant

New Berlin, WI · On-site

$15.50 - $20.25/hr

Role Description The Front Desk & Administrative Assistant is a full-time, on-site role based in ... operations and project‑based workflows for Hernandez Roofing. This role will manage incoming ...

New

As the Front Desk Supervisor , you will serve as a key leader ensuring smooth, efficient front-of-house operations. Reporting to the Director of Front Office, you will directly supervisor the daily ...

As the Front Desk Supervisor , you will serve as a key leader ensuring smooth, efficient front-of-house operations. Reporting to the Director of Front Office, you will directly supervisor the daily ...

Showing results 21-40

Front Office Operations Manager information

What is a front office operations manager?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.

How does a front office operations manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

What are the key skills and qualifications needed to thrive as a front office operations manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office operations manager?

The salary of a front office operations manager typically ranges from $45,000 to $80,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

What are popular job titles related to Front Office Operations Manager jobs in Wisconsin?

For Front Office Operations Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Front Office Operations Manager jobs in Wisconsin look for?

The top searched job categories for Front Office Operations Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Front Office Operations Manager jobs?

Cities in Wisconsin with the most Front Office Operations Manager job openings:

Infographic showing various Front Office Operations Manager job openings in Wisconsin as of June 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.

Front Office Manager

Hilton Garden Inn Oshkosh

Oshkosh, WI

$52K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago


Job description

Front Office Manager:

Do you have a proven track record of success? Do you want to grow or take your career to the next level? Are you passionate about the hotel industry? Are you an honest and outgoing person? Then we want YOU!

We provide a fun, friendly, professional place to work and have fun! We have lots of opportunities for advancement and career growth!

Employer paid health insurance for salaried positions and great Hilton Team Travel Rewards!

We are looking for an outgoing individual that has hotel experience to join our front desk team as the Front Office Manager at our Hilton Garden Inn in Oshkosh. Our front desk team is well experienced and has the dedication to this property and management company. They need a strong leader to help continue to grow their abilities and make our guests stay experiences as enjoyable and flawless as they can be.

Job Description:

  • Be visible, approachable, and available to all guests
  • Ensure your department is focused on guest’s service and satisfaction
  • Be professional and courteous in all interactions with guests
  • Ensure all areas of the property meet cleanliness and sanitation standards
  • Must be actively involved in daily operations to maintain the culture of service
  • Ensure all training certifications are maintained for all team members
  • Develop depth on team through cross-training when possible
  • Participate in MOD program and ensure procedures are followed
  • Comply with all company accounting standards, policies and procedures
  • Manage accounts receivables to ensure timely payments are received
  • Maintain appropriate handling of petty cash and reconcile according to guidelines
  • Control expenses to maintain budget and profit goals


Benefits - above and beyond Medical/Dental/Vision (company paid Medical for employee)

  • Hilton Team Member Travel Program
  • 401K Program
  • Tuition Assistance (NEW!)
  • Employee Referral Bonus (NEW!)