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Front Office Operations Manager Jobs in Milwaukee, WI

White Lodging

Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.75/hr

Oversee all front desk and front office operations in the absence of the Front Desk Manager - serving as the on-shift leader and primary point of escalation for guest concerns and team needs at this ...

White Lodging Careers

Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.50/hr

Oversee all front desk and front office operations in the absence of the Front Desk Manager - serving as the on-shift leader and primary point of escalation for guest concerns and team needs at this ...

Ampco Pumps

Office Services Coordinator

Glendale, WI · On-site

$19/hr

Manage employee sick-line communications and distribute attendance updates to management as needed ... Support front office operations by answering incoming calls, assisting visitors, and directing ...

Ampco Pumps

Office Services Coordinator

Glendale, WI · On-site

$19/hr

Manage employee sick-line communications and distribute attendance updates to management as needed ... Support front office operations by answering incoming calls, assisting visitors, and directing ...

Marcus Hotels

Front Office Supervisor

Milwaukee, WI · On-site

$20/hr

As the Front Desk Supervisor, you will serve as a key leader ensuring smooth, efficient front-of-house operations. Reporting to the Director of Front Office, you will directly supervise the daily ...

Marcus Hotels

Front Office Supervisor

Milwaukee, WI · On-site

$20/hr

As the Front Desk Supervisor , you will serve as a key leader ensuring smooth, efficient front-of-house operations. Reporting to the Director of Front Office, you will directly supervisor the daily ...

Hilton Milwaukee

Front Office Supervisor

Milwaukee, WI · On-site

$20/hr

As the Front Desk Supervisor , you will serve as a key leader ensuring smooth, efficient front-of-house operations. Reporting to the Director of Front Office, you will directly supervisor the daily ...

Marcus Hotels

Front Office Supervisor

Milwaukee, WI

$20/hr

As the Front Desk Supervisor , you will serve as a key leader ensuring smooth, efficient front-of-house operations. Reporting to the Director of Front Office, you will directly supervisor the daily ...

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Front Office Operations Manager information

See Milwaukee, WI salary details

$11

$23

$36

How much do front office operations manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for front office operations manager in Milwaukee, WI is $23.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $27.26 per hour, depending on experience, location, and employer.

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office operations manager?

The salary of a front office operations manager typically ranges from $45,000 to $80,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

What is front office operations management?

Front office operations management involves overseeing the daily functions of the front desk, reception, and guest services in a hospitality or corporate environment. It includes managing staff, ensuring customer satisfaction, and coordinating communication between departments using tools like property management systems or customer relationship management software.

What are the key skills and qualifications needed to thrive as a front office operations manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

How does a front office operations manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

Is front office operations manager a stressful job?

A front office operations manager oversees guest services, staff coordination, and administrative tasks, which can involve high-pressure situations, especially during busy periods or emergencies. The role requires strong organizational skills, multitasking, and problem-solving, which can contribute to stress levels depending on workload and environment.

What is a front office operations manager?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.
What are popular job titles related to Front Office Operations Manager jobs in Milwaukee, WI? For Front Office Operations Manager jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Front Office Operations Manager jobs in Milwaukee, WI look for? The top searched job categories for Front Office Operations Manager jobs in Milwaukee, WI are:
Front Office Operations Manager jobs near you
Infographic showing various Front Office Operations Manager job openings in Milwaukee, WI as of June 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $48,648 per year, or $23.4 per hour.

Front Desk Supervisor

White Lodging

Milwaukee, WI • On-site

$16.75 - $21.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

34th of 108 rated hotels

Job description

Description
Who We Are
White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Milwaukee Marriott Downtown is one of Milwaukee, Wisconsin's premier full-service Marriott properties - a high-profile hotel in the heart of downtown Milwaukee, serving business travelers, leisure guests, and convention attendees in one of the Midwest's most vibrant and growing urban markets. As a full-service Marriott brand hotel, the Milwaukee Marriott Downtown holds its front office team to the highest standards of guest service, brand compliance, and operational excellence - making this a compelling opportunity for a hospitality professional ready to take their first step into hotel leadership.
We are hiring a Front Desk Supervisor to support daily front office operations at the Milwaukee Marriott Downtown. This is an entry-level hotel leadership role in Milwaukee, Wisconsin for a hospitality professional who is ready to take the next step - supervising a front desk team, owning shift operations, and delivering the exceptional guest experience that defines a premium Marriott hotel stay. Whether you're an experienced front desk agent ready to step into your first hotel supervisory role, a guest services professional looking for front desk supervisor jobs in Milwaukee, WI, or a hospitality professional seeking an entry-level leadership role at a downtown Milwaukee Marriott property, White Lodging is the place to grow. With multiple hotel properties in each market, your path to Front Desk Manager and beyond starts here.
What You'll Do
  • Deliver the highest quality of guest service on every shift at the Milwaukee Marriott Downtown - greeting and directing guests, managing check-ins and check-outs, and anticipating and exceeding guest expectations at every front desk touchpoint
  • Run the "perfect shift" - ensuring all front desk checklist items are completed, Marriott brand standards are consistently upheld, and the front office team is set up for success from the first moment to the last
  • Supervise front desk agents and associates - monitoring performance, enforcing Marriott brand and White Lodging service standards, and providing real-time coaching and support throughout each shift
  • Oversee all front desk and front office operations in the absence of the Front Desk Manager - serving as the on-shift leader and primary point of escalation for guest concerns and team needs at this downtown Milwaukee hotel
  • Perform hands-on front desk duties and operate hotel front office systems and equipment as needed - leading by example alongside your team every shift
  • Assist with new associate onboarding, training, and cross-training - helping build a knowledgeable, confident front desk team that delivers consistently exceptional hotel guest service
  • Handle additional responsibilities as assigned to maintain smooth hotel front office operations
What You'll Bring
  • Prior hotel front desk, guest services, or hospitality experience preferred - not required; we will train the right candidate with the right attitude and service instincts
  • A desire to step into a hotel leadership role and grow your career - this is an entry-level supervisory position at a full-service downtown Milwaukee Marriott hotel with a clear path to Front Desk Manager
  • An outgoing personality, positive attitude, and genuine passion for delivering exceptional hotel guest service on every shift
  • Adaptability and composure in a fast-paced hotel front office environment - you handle the unexpected with professionalism and keep your team focused and guest-ready
  • Strong communication skills and a natural ability to support, motivate, and direct a hotel front desk team at a premium Marriott-brand property
  • Flexibility to work varied shifts - including evenings, weekends, and holidays as a full-service Milwaukee hotel operation requires
What You Can Look Forward To
  • Advanced scheduling with easy shift swapping via our app
  • DailyPay - get paid when you need it
  • Unlimited employee referral bonuses
  • 401(k) with company match
  • Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Leadership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market
  • Full-time associates also receive:
    • Medical, dental, and vision insurance - starting day 1
    • Life and disability insurance
    • Paid parental leave
    • Employee Assistance Program (EAP)

White Lodging is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, disability, or veteran status. #WI100

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