ZipRecruiter

Log In

1

Front Office Operations Manager Jobs in Michigan

AthletiCo

Front Office Coordinator - Livonia, MI

Livonia, MI · On-site

$15.50 - $20/hr

This role reports directly to the Clinic Manager and collaborates closely with clinical teams ... Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to ...

Robert Half

Office Manager

Kalamazoo, MI · On-site

We are looking for an organized Office Manager to support daily business operations in Michigan. This role combines front-office coordination with accounting and administrative support in a ...

Spire Hospitality

Front Office Director

Detroit, MI · On-site

Company Overview SPIRE Hospitality is a management company specializing in creating memorable guest ... This role will provide amazing guest service while maintaining the full operational functionality ...

previous page

Showing results 41-60

All JobsFront Office Operations JobsFront Office Operations Manager JobsFront Office Operations Manager Jobs in Michigan

Front Office Operations Manager information

What is a front office operations manager?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.

How does a front office operations manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

What are the key skills and qualifications needed to thrive as a front office operations manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office operations manager?

The salary of a front office operations manager typically ranges from $45,000 to $80,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

What are popular job titles related to Front Office Operations Manager jobs in Michigan?

For Front Office Operations Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Front Office Operations Manager jobs in Michigan look for?

The top searched job categories for Front Office Operations Manager jobs in Michigan are:

What cities in Michigan are hiring for Front Office Operations Manager jobs?

Cities in Michigan with the most Front Office Operations Manager job openings:

Front Office Operations Manager jobs near you
Infographic showing various Front Office Operations Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Front Office

Southern Michigan Pain Consultants

Bay City, MI • On-site

Other

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

Front Office at Great Lakes Pain Center
Position Summary
Love helping people and keeping things running like clockwork? Join our team where you'll support our healthcare team with both front office and administrative tasks, making sure our patients get top-notch care from the moment they walk in. You'll be the first point of contact for patients, providing exceptional service and keeping our office organized and efficient.
Who We Are
At Great Lakes Pain Center (GLPC), we believe every day is an opportunity to make life better for our patients, our community, and each other. As a well-established, patient-focused pain care management team, we're dedicated to providing compassionate, comprehensive care that restores daily function and brings hope to those living with chronic pain. We approach pain as the serious, ongoing condition it is, just like any other chronic illness. And we do it together, rooted in collaboration and support. If you're looking to make a real difference while working alongside a team that values compassion, teamwork, and growth, this is the place for you.
What You'll Be Doing
In this role, you'll be an important part of providing exceptional patient care while helping us keep things organized and efficient. You'll:
Care for Our Patients
You'll be the friendly, professional face supporting our healthcare team - ensuring patient safety, bolstering office efficiencies, gathering important health info, and staying calm under pressure when emergencies arise. You'll work closely with nurses and providers to make every patient's experience smooth and positive.
Be a Front Desk and Office Rockstar
As the first point of contact for our patients, you'll be delivering top-notch service in person, by phone, or online. From managing the lobby and multi-line phones to handling filing, data entry, and office tech, you'll keep things organized and running like clockwork.
Be an Integral Part of Our Team
You'll navigate our Electronic Medical Records ("EMR") system and other software with ease, ensure patient and records confidentiality, and join staff meetings and team activities, helping our office stay connected, secure, and efficient.
What You'll Bring to the Team:
We're looking for someone with a high school diploma (or equivalent) and experience in a medical office, especially front desk duties.
You're comfortable with EMR software, Microsoft Office, and other basic office technologies. You have excellent communication and customer service skills. You stay calm under pressure, manage your time like a pro, and can handle multiple priorities with ease. You're a team player who can also work independently.
Other Things You Should Know
At GLPC, we all share the same commitment to our mission, our patients, and each other. We believe in doing the right thing, treating people with respect, and leading by example every day.
Here's what that means for our team members:
  • Understand our mission. Take the time to learn who we are, what we do, and why it matters.
  • Know your stuff. Stay informed about comprehensive pain management and the services we provide.
  • Work as one team. Collaborate with respect, trust, and appreciation for each other's differences.
  • Stay involved. Take part in meetings and team activities that help us grow and stay connected.
  • Follow through. Complete tasks on time and with care.
  • Protect privacy. Maintain confidentiality in everything you do, in line with both the law and our policies.
  • Do things the right way. Follow SMPC's policies, procedures, and processes and help others do the same.
At the end of the day, we're all here to make a difference. If you're someone who takes initiative, leads with integrity, and believes in continuous growth, you'll fit right in.
Working Conditions and Requirements
  • Schedule: Full-time, generally Monday-Thursday between 6:30 a.m. and 4:30 p.m. EST, with occasional extended or outside hours as needed.
  • Location: In-person.
  • Environment: Work takes place indoors, with moderate to heavy computer use. Work may involve basic safety precautions common in a healthcare environment.
  • Requirements: Must be available to work scheduled hours, arrive on time, and be ready to work. Successful completion of a drug screen and criminal background check is required; random drug testing may also occur. Must maintain confidentiality and work effectively in a virtual office setting.
  • Physical Demands: This role requires regular movement throughout the day - standing, bending, lifting, and assisting with patient positioning or transfers. You should be comfortable lifting up to 60 lbs and using moderate physical strength as part of daily duties. This position also requires the ability to sit at a computer for extended periods and have adequate auditory and visual acuity to perform tasks safely and accurately.

Perks of the Job
We offer competitive pay, comprehensive health, dental, and vision insurance, 401(k), life insurance, short- and long-term disability coverage, plus paid holidays and time off.
Notes:
This is a snapshot of the role's key responsibilities. We'll share the full job description with candidates as they move through the hiring process.
Great Lakes Pain Center is an equal opportunity employer.

Apply