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Front Office Manager Jobs in Racine, WI (NOW HIRING)

The Pfister Hotel

Front Desk Manager

Milwaukee, WI · On-site

$65K - $75K/yr

The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations. Built in 1893, The ...

The Marcus Corporation

Front Desk Manager

Milwaukee, WI · On-site

$65K - $75K/yr

The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations. Built in 1893, The ...

The Pfister Hotel

Front Desk Manager

Milwaukee, WI · On-site

$65K - $75K/yr

The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations. Built in 1893, The ...

Marcus Hotels

Front Desk Manager

Milwaukee, WI · On-site

$65K - $75K/yr

The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations. Built in 1893, The ...

Wisconsin Endo Group

Dental Office Manager

Wauwatosa, WI

$50K - $65K/yr

Supervise and support front office and administrative team members * Manage patient scheduling, billing, insurance verification, and collections * Monitor office performance and implement strategies ...

Wisconsin Endo Group

Dental Office Manager

Oak Creek, WI

$50K - $65K/yr

Supervise and support front office and administrative team members * Manage patient scheduling, billing, insurance verification, and collections * Monitor office performance and implement strategies ...

Wisconsin Endo Group

Dental Office Manager

Oak Creek, WI · On-site

$50K - $65K/yr

Supervise and support front office and administrative team members * Manage patient scheduling, billing, insurance verification, and collections * Monitor office performance and implement strategies ...

Wisconsin Endo Group

Dental Office Manager

Wauwatosa, WI · On-site

$50K - $65K/yr

Supervise and support front office and administrative team members * Manage patient scheduling, billing, insurance verification, and collections * Monitor office performance and implement strategies ...

Wisconsin Endo Group

Dental Office Manager

Oak Creek, WI · On-site

$50K - $65K/yr

Supervise and support front office and administrative team members * Manage patient scheduling, billing, insurance verification, and collections * Monitor office performance and implement strategies ...

Wisconsin Endo Group

Dental Office Manager

Wauwatosa, WI · On-site

$50K - $65K/yr

Supervise and support front office and administrative team members * Manage patient scheduling, billing, insurance verification, and collections * Monitor office performance and implement strategies ...

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Front Office Manager information

See Racine, WI salary details

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How much do front office manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for front office manager in Racine, WI is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $25.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front office manager?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

What are the responsibilities of a front office manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

What is a front office manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

How does a front office manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.
More about Front Office Manager jobs
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What cities near Racine, WI are hiring for Front Office Manager jobs? Cities near Racine, WI with the most Front Office Manager job openings:
Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,299 per year, or $22.3 per hour.

Front Desk Manager

The Pfister Hotel

Milwaukee, WI • On-site

$65K - $75K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 11 days ago

Job description

Are you a hospitality leader who is passionate about creating exceptional guest experiences? Do you thrive in a fast-paced luxury environment where personalized service, attention to detail, and team development are key to success? The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations. 

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for over 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for over 50 consecutive years.

What you will be doing

       Lead and develop the Front Desk team by coaching, training, and motivating associates to deliver exceptional luxury guest service.

       Oversee daily Front Desk operations, including arrivals, departures, room assignments, VIP guests, and service recovery efforts.

       Create and manage staff schedules to ensure optimal coverage while meeting labor and productivity goals.

       Serve as a visible leader for guest satisfaction, proactively engaging with guests and resolving concerns in a professional and timely manner.

       Partner with Housekeeping, Reservations, Sales, Security, and other departments to ensure a seamless and memorable guest experience.

       Maintain operational and financial controls, including cash handling, billing accuracy, guest folios, and compliance with hotel policies and procedures.

Position Requirements

       2 years of leadership experience in Front Office, Guest Services, or Hotel Operations, preferably in an upscale or luxury hotel environment.

       Proven ability to lead, coach, and develop associates while fostering a positive team culture.

       Strong commitment to delivering exceptional guest experiences and resolving guest concerns effectively.

       Excellent communication, interpersonal, and problem-solving skills.

       Experience with hotel property management systems (PMS) and general computer proficiency.

       Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.

       Availability to work a flexible schedule, including evenings, weekends, holidays, and peak business periods.

What's in it for you

       Health Insurance eligible after 30 days of employment, with company-paid Life Insurance 

       Competitive Pay, Early Wage Access, and Paid Time Off

       Discounted Monthly On-Site Self-Parking, Discounted Dry Cleaning, Cell Phone reimbursement, 401(k) employer match

       Access to Employee Assistance Programs

       Career growth opportunities, with the ability to transfer between properties while maintaining service longevity.

       Complimentary, well-balanced meal every shift.

       Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.

       Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters

Job Type: Salary Exempt

Salary Range: $65,000-$75,000 based on experience

About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Pfister Hotel is an equal opportunity employer.

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