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Front Office Associate Jobs in Indiana (NOW HIRING)

IGA

Night Office Associate

Evansville, IN · On-site

$16.25 - $21.75/hr

Night Office Associate Immediate Opening: Night Office Associate at IGA (We offer competitive pay ... Ensure front of store cleanliness * Balance cash drawers * Provide service at desk for lottery ...

IGA Southeast

Night Office Associate

Evansville, IN · On-site

$16.25 - $21.75/hr

Night Office Associate at IGA (We offer competitive pay) Are you looking for a night-time position ... Ensure front of store cleanliness * Balance cash drawers * Provide service at desk for lottery ...

IGA

Night Office Associate

Evansville, IN

$16.25 - $21.75/hr

Night Office Associate at IGA (We offer competitive pay) Are you looking for a night-time position ... Ensure front of store cleanliness * Balance cash drawers * Provide service at desk for lottery ...

Meijer

New Store - Front-End Cash Office

Fishers, IN · On-site

$15 - $18/hr

Front-End Cash Office Associate Location: Fishers, IN Type: Full-Time and Part-Time | Store Opening in 2026! Where Accuracy Meets Customer Care. Join the Heart of the Store. At Meijer, we believe in ...

Remington Hotels

Director of Operations

Evansville, IN · On-site

Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell ...

Omni Hotels

Front Desk Supervisor

Indianapolis, IN · On-site

$16.25 - $21/hr

Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is ... The role of our Front Office Supervisor is to assist in maintaining four-star/four-diamond service ...

Omni Hotels & Resorts

Front Desk Supervisor

Indianapolis, IN · On-site

$16.25 - $21/hr

Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is ... The role of our Front Office Supervisor is to assist in maintaining four-star/four-diamond service ...

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All JobsFront Office Associate JobsFront Office Associate Jobs in Indiana

Front Office Associate information

See Indiana salary details

$9

$16

$21

How much do front office associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for front office associate in Indiana is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Office Associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What are Front Office Associates?

Front Office Associates are professionals who manage the reception area and serve as the first point of contact for visitors and clients in an organization, typically in hotels, offices, or healthcare facilities. Their responsibilities include greeting guests, answering phone calls, handling reservations, and assisting with administrative tasks. They play a crucial role in ensuring smooth operations and providing excellent customer service. Strong communication, organizational skills, and a friendly demeanor are essential for success in this role.

What is the work of a front office associate?

A front office associate is responsible for greeting visitors, managing phone calls, scheduling appointments, and handling administrative tasks in a reception area. They often use computer software to maintain records and provide customer service in a professional environment.

How does a Front Office Associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What jobs pay $400 an hour?

Front Office Associate roles typically do not pay $400 an hour, as they are entry-level or administrative positions with standard wages. High hourly rates of $400 are usually associated with specialized, high-demand professions such as experienced consultants, surgeons, or certain legal or financial experts, rather than front office roles.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

What Is a Front Office Associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

Can I be a receptionist with no experience?

Front Office Associate positions often do not require prior experience, as they focus on customer service, communication skills, and basic computer knowledge. Employers may provide on-the-job training to help new hires learn specific procedures and tools such as phone systems and scheduling software.

What are your top 3 skills suitable for a front office role?

A front office associate should have strong communication skills to interact effectively with clients and staff, excellent organizational abilities to manage schedules and documentation, and proficiency with office software such as Microsoft Office or booking systems. Customer service skills and a professional appearance are also essential for creating a welcoming environment.
More about Front Office Associate jobs
What are the most commonly searched types of Front Office jobs in Indiana? The most popular types of Front Office jobs in Indiana are:
What cities in Indiana are hiring for Front Office Associate jobs? Cities in Indiana with the most Front Office Associate job openings:
Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Indiana as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $33,706 per year, or $16.2 per hour.
Director of Front Office

Director of Front Office

White Lodging Services Corporation

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

White Lodging rating

6.7

Company rating: 6.7 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

37th of 106 rated hotels

Job description

Description

Position Information

Location: JW Marriott Indianapolis

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As the Director of Front Office, you’ll lead a team dedicated to delivering exceptional guest service from check-in to departure. You will drive key performance metrics across the front office, manage associate engagement, and uphold brand standards while fostering a positive work environment.

Responsibilities:

What You’ll Do

  • Oversee Front Desk, PBX, Bell, and Concierge operations to ensure seamless guest service delivery.
  • Develop and implement department strategies that improve financial performance and guest satisfaction.
  • Lead and mentor front office leadership team, including coaching, performance evaluations, and associate development.
  • Ensure adherence to White Lodging policies and procedures, guest service standards, and brand requirements.
  • Collaborate with other departments to drive alignment and communication for an optimal guest experience.
  • Monitor and analyze guest service scores and implement corrective actions to continuously improve results.

What You’ll Bring

  • Previous front office leadership experience, preferably in a full-service hotel environment.
  • Strong communication and problem-solving skills with a focus on guest and associate satisfaction.
  • Ability to develop and motivate teams while managing multiple operational priorities.
  • Experience with hotel systems (PMS, POS) and strong understanding of front office procedures.
  • Proven ability to drive performance results and uphold hospitality standards.

Other information:

What You Can Look Forward To

  • Day 1 Medical, Dental and Vision insurance
  • Paid Parental Leave
  • Vacation/Paid Time Off (PTO) with rollover
  • 401(k) with company match
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • Leadership development opportunities
  • Tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

What White Lodging employees say

Pay

Benefits

Hours and flexibility

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