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Front Office Associate Jobs in Indiana (NOW HIRING)

Benchmark

$70K/yr

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places ...

Hancock Regional Hospital

Front Office Support

Greenfield, IN · On-site

$15 - $18.75/hr

High school education or Associate degree preferred. * Experience in an oncology clinic or other ... In office Monday - Friday, 8am-4pm (7.5 hours/day, 37.5 hours/week) * Mandatory Annual Continuing ...

White Lodging Careers

Front Desk Manager

Indianapolis, IN · On-site

$16.25 - $21/hr

Create proactive hiring plans and actively participate in hourly associate interviews to build and maintain a high-performing front office team * Serve as a guest service ambassador for the hotel ...

White Lodging

Front Desk Manager

Indianapolis, IN · On-site

$16.25 - $21/hr

Create proactive hiring plans and actively participate in hourly associate interviews to build and maintain a high-performing front office team * Serve as a guest service ambassador for the hotel ...

White Lodging Careers

Front Desk Manager

Indianapolis, IN · On-site

$16.25 - $21/hr

Create proactive hiring plans and actively participate in hourly associate interviews to build and maintain a high-performing front office team * Serve as a guest service ambassador for the hotel ...

White Lodging Careers

Front Desk Supervisor

Indianapolis, IN · On-site

$16.25 - $21/hr

Perform hands-on front desk duties and operate hotel front office systems and equipment as needed - leading by example alongside your team every shift * Assist with new associate onboarding, training ...

New

White Lodging Careers

Front Desk Supervisor

Indianapolis, IN · On-site

$16.25 - $21/hr

Perform hands-on front desk duties and operate hotel front office systems and equipment as needed - leading by example alongside your team every shift * Assist with new associate onboarding, training ...

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All JobsFront Office Associate JobsFront Office Associate Jobs in Indiana

Front Office Associate information

See Indiana salary details

$9

$16

$21

How much do front office associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for front office associate in Indiana is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

Does front office associate pay well?

Front Office Associates typically earn an hourly wage that varies by location and experience, with median salaries ranging from $12 to $20 per hour. Factors such as industry, employer size, and additional skills like customer service or administrative tools can influence pay levels.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

Can you get a front office associate with no experience?

Front Office Associate positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills such as communication, organization, and customer service are important, and some roles may prefer or require a high school diploma or equivalent. Entry-level candidates can often qualify if they demonstrate a positive attitude and willingness to learn.
More about Front Office Associate jobs
What are the most commonly searched types of Front Office jobs in Indiana? The most popular types of Front Office jobs in Indiana are:
What cities in Indiana are hiring for Front Office Associate jobs? Cities in Indiana with the most Front Office Associate job openings:
Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $33,706 per year, or $16.2 per hour.

Assistant Front Office Manager - Sheraton Indianapolis City Centre

Remington

Indianapolis, IN • On-site

Full-time

Retirement

Posted 15 days ago

Job description

  • Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
  • Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
  • Have complete understanding of Front Office staff's job descriptions and duties and be able to perform duties at any given time.
  • Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
  • Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
  • Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs.
  • Assist the General Manager by handling special requests, group blocking and unusual circumstances.

  • High work ethic, self-initiative, independent judgment
  • Proven customer service and problem-solving experience
  • Regular attendance according to established guidelines
  • May be required to work varying schedules to reflect the business needs of the property
  • Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions

  • Physical Requirements (In-Office Role)
  • Ability to work in a standard office environment.
  • Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
  • Occasional standing and walking throughout the workday.
  • Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
  • Ability to communicate effectively verbally and in writing.
  • Occasionally required to stand, walk, bend, reach, or carry items.
  • Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies).
  • Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
  • Ability to hear and participate in conversations and meetings, use phone and/or headset
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Hotel Discount
Benefits package available
Free Downtown parking and meal
401(k) Matching

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