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Front Of House Jobs in Raleigh, NC (NOW HIRING)

Inform patrons of establishment specialties and features. Keep a neat and organized host area/clean doors Daily Specials Inspect dining and serving areas to ensure cleanliness and proper setup.

Inform patrons of establishment specialties and features. Keep a neat and organized host area/clean doors Daily Specials Inspect dining and serving areas to ensure cleanliness and proper setup.

Inform patrons of establishment specialties and features. Keep a neat and organized host area/clean doors Daily Specials Inspect dining and serving areas to ensure cleanliness and proper setup.

Inform patrons of establishment specialties and features. Keep a neat and organized host area/clean doors Daily Specials Inspect dining and serving areas to ensure cleanliness and proper setup.

Inform patrons of establishment specialties and features. Keep a neat and organized host area/clean doors Daily Specials Inspect dining and serving areas to ensure cleanliness and proper setup.

Inform patrons of establishment specialties and features. Keep a neat and organized host area/clean doors Daily Specials Inspect dining and serving areas to ensure cleanliness and proper setup.

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Front Of House information

See Raleigh, NC salary details

$8

$20

$34

How much do front of house jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for front of house in Raleigh, NC is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $26.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by front of house staff, and how can they be managed effectively?

Front of House staff often encounter high-pressure situations, such as managing large crowds during peak hours or handling difficult customer interactions. Strong communication and teamwork are essential for coordinating with kitchen and management staff to ensure smooth service. Adapting quickly to changing circumstances and maintaining a positive, professional attitude helps create a welcoming environment. Ongoing training in customer service techniques and conflict resolution can also support success in this role.

What are the key skills and qualifications needed to thrive as a front of house professional, and why are they important?

To thrive as a Front of House professional, you need strong customer service abilities, organizational skills, and often prior experience in hospitality or retail. Familiarity with point-of-sale (POS) systems, reservation software, and basic cash handling procedures is typically required. Outstanding communication, a friendly demeanor, and the ability to remain calm under pressure help you stand out in this role. These skills are crucial for ensuring smooth operations, positive guest experiences, and efficient service in busy environments.

What is the difference between Front Of House vs Waiter?

AspectFront Of HouseWaiter
Primary RoleOversees customer experience, manages service flow, handles guest relationsServes food and beverages to customers at tables
CredentialsCustomer service skills, sometimes hospitality certificationsFood safety knowledge, hospitality experience
Work EnvironmentFront dining area, customer-facing rolesDining area, directly interacting with guests
Employer UsageRestaurants, cafes, hotelsRestaurants, catering services

While both roles involve direct guest interaction, Front Of House encompasses a broader supervisory and customer experience management role, whereas Waiters focus primarily on serving food and beverages. Understanding these differences helps clarify career paths and job expectations in the hospitality industry.

What is front of house?

Front of house jobs refer to roles in a business, typically in hospitality or entertainment, that involve direct interaction with customers. These positions include hosts, servers, bartenders, receptionists, and ticket attendants. Front of house staff are responsible for greeting guests, answering questions, managing reservations or ticket sales, and ensuring a positive customer experience. Their work is essential for creating a welcoming environment and often shapes the first impression of a business.
What are the most commonly searched types of Front Of House jobs in Raleigh, NC? The most popular types of Front Of House jobs in Raleigh, NC are:
What are popular job titles related to Front Of House jobs in Raleigh, NC? For Front Of House jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Front Of House jobs in Raleigh, NC look for? The top searched job categories for Front Of House jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Front Of House jobs? Cities near Raleigh, NC with the most Front Of House job openings:
Infographic showing various Front Of House job openings in Raleigh, NC as of August 2026, with employment types broken down into 71% Full Time, 26% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,327 per year, or $20.8 per hour.

Front of House

Chop House

Morrisville, NC โ€ข On-site

Part-time

Re-posted 2 days ago


Job description

This position reports to the Assistant Manager or General Manager
Tasks
Complete training program and pass menu/computer tests
Come to work on time and prepared for your shift in proper uniform
Answer telephone calls and respond to inquiries or transfer calls.
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
Direct patrons to coat racks and waiting areas such as bar
Greet guests and seat them at tables or in waiting areas.
Inform patrons of establishment specialties and features.
Keep a neat and organized host area/clean doors
Daily Specials
Inspect dining and serving areas to ensure cleanliness and proper setup.
Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
Provide guests with menus.
Receive and record patrons' dining reservations.
Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
Take and prepare to-go orders.
Requires:
Using hands to handle, control, or feel objects, tools or controls
Standing or walking for long periods of time (4-6 hours)
Lifting/carrying up to 30 pounds
Repetitive movement
Contact with others (face to face or by telephone)
Face to face discussions with individuals or teams
Conflict resolution
Dealing with angry or discourteous people
Exposure to sounds or noise levels that are distracting or uncomfortable
Making decisions that impact the results of co-workers or guests or the company
Repeating the same physical activities or mental activities over and over
Exposure to minor burns, cuts
Work with others in a group or team, coordinating or leading others in accomplishing work activities
Making decisions that affect other people, the financial resources, and/or the image and reputation of the organization,
Responsibility for work outcomes and results, Includes responsibility for the health and safety of others
Job tasks are performed in close physical proximity to other people
Working indoors in environmentally controlled conditions
Working outdoors/patio where applicable
Work Activities
Handling and Moving Objects
Training and Teaching Others
Establishing and Maintaining Interpersonal Relationships
Performing General Physical Activities
Communicating with Supervisors, Peers, or Subordinates
Interacting with Point of Sale system
Resolving Conflicts and Negotiating with Others
Performing for or Working Directly with the Public
Set or clear tables in dining areas
Notify kitchen personnel of food orders, shortages, or special orders
Clean rooms or work areas
Provide customer service
Use computers to enter, access or retrieve data
Collect payment
Answer customer or public inquiries
Qualifications Skills/Basic Skills
Active Learning
Judgment and Decision Making
Critical Thinking
Mathematics
Monitoring
Speaking
Writing
Social Skills
Coordination
Instructing
Negotiation
Persuasion
Service Orientation
Social Perceptiveness
Resource Management Skills
Time Management
Knowledge Required:
Customer and Personal Service
English Language
Preferred:
Education and Training
Technology
Point of sale POS software