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Front Desk Jobs in Federal Way, WA (NOW HIRING)

UFC Gym

Front Desk Attendant

Puyallup, WA · On-site

$14.49 - $21/hr

Front Desk Representative The Front Desk Representative is the first line of contact for members and guests. They deliver the Ultimate Service Promise by providing superior customer service while ...

UFC Gym

Front Desk Attendant

Puyallup, WA · On-site

$14.49 - $21/hr

The Front Desk Representative is the first line of contact for members and guests. They deliver the Ultimate Service Promise by providing superior customer service while assisting members with ...

ISSA Personal Trainers

Front Desk Attendant

Puyallup, WA · On-site

$14.49 - $21/hr

Front Desk Representative The Front Desk Representative is the first line of contact for members and guests. They deliver the Ultimate Service Promise by providing superior customer service while ...

Issa

Front Desk Attendant

Puyallup, WA · On-site

$14.49 - $21/hr

Front Desk Representative The Front Desk Representative is the first line of contact for members and guests. They deliver the Ultimate Service Promise by providing superior customer service while ...

UFC Gym

Front Desk Attendant

Puyallup, WA · On-site

$14.49 - $21/hr

The Front Desk Representative is the first line of contact for members and guests. They deliver the Ultimate Service Promise by providing superior customer service while assisting members with ...

RRI West Management LLC

Front Desk Agent

Kent, WA · On-site

$18.50 - $19/hr

We are seeking a Front Desk Agent to join our Team with a starting Wage between $18.50-$19.00 per hour! When it comes to our employees, we believe no one does it better than HomeTowne Studios by ...

RRI West Management LLC

Front Desk Agent

Puyallup, WA

$18.50 - $19/hr

We are seeking a Front Desk Agent to join our Team with a starting Wage between $18.50-19.00 per hour! When it comes to our employees, we believe no one does it better than HomeTowne Studios by ...

Seamar

Front Desk Receptionist

Bellevue, WA

$17 - $21.75/hr

The Front Desk Receptionist will be required to follow other instructions and to perform other duties as assigned by their supervisor. Duties and Responsibilities As a mission-driven organization ...

Dave & Buster's

Front Desk / Host

Bellevue, WA · On-site

$15.75 - $21.25/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our ...

Gravity Haus

Front Desk Specialist

Enumclaw, WA · On-site

$20 - $25/hr

Key Responsibilities Front Desk & Guest Experience * Greet every guest and member with warmth, enthusiasm, and genuine hospitality. * Handle all check-ins, check-outs, and reservations using the ...

Gravity Haus

Front Desk Specialist

Enumclaw, WA · On-site

$20 - $25/hr

Key Responsibilities Front Desk & Guest Experience * Greet every guest and member with warmth, enthusiasm, and genuine hospitality. * Handle all check-ins, check-outs, and reservations using the ...

Gravity Haus Inc

Front Desk Specialist

Enumclaw, WA · On-site

$20 - $25/hr

Key Responsibilities Front Desk & Guest Experience * Greet every guest and member with warmth, enthusiasm, and genuine hospitality. * Handle all check-ins, check-outs, and reservations using the ...

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Front Desk information

See Federal Way, WA salary details

$8

$17

$22

How much do front desk jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for front desk in Federal Way, WA is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.33 per hour, depending on experience, location, and employer.

What is a front desk job?

A Front Desk job involves completing administrative duties in a company’s front office. For example, the receptionist at a hotel front desk checks in room reservations, greets guests, checks email, and answers the phone. Front Desk jobs require frequent interaction with people, so strong customer service and interpersonal skills are necessary. Time management skills are also key since Front Desk jobs require multitasking. These jobs may also require the ability to use front office equipment, such as a computer, multi-line phone, and copy machine.

What are the key skills and qualifications needed to thrive as a front desk professional, and why are they important?

To thrive as a Front Desk professional, strong organizational skills, attention to detail, and a high school diploma or equivalent are generally required. Familiarity with reservation or scheduling software, phone systems, and office productivity tools like Microsoft Office is typically expected. Excellent communication, a friendly demeanor, and the ability to multitask under pressure are standout soft skills. These abilities are crucial for delivering efficient service, managing first impressions, and ensuring smooth daily operations in customer-facing environments.

What are some common challenges faced by front desk staff, and how can they be managed effectively?

Front Desk staff often encounter challenges such as managing multiple tasks simultaneously, handling difficult guests, and maintaining composure during busy periods. Effective time management, clear communication, and a calm, professional demeanor are essential skills for addressing these situations. Many Front Desk teams work closely together and with other departments, so fostering strong teamwork and staying organized can help minimize stress and ensure the smooth operation of daily front desk functions.

What is the difference between Front Desk vs Receptionist?

AspectFront DeskReceptionist
CredentialsHigh school diploma; some roles may require customer service experienceHigh school diploma; customer service skills often preferred
Work EnvironmentHotels, offices, clinics, hospitalsHotels, offices, clinics, hospitals
Employer & Industry UsageUsed broadly across industries for front-line customer interactionCommonly used in hospitality, healthcare, corporate settings
Search & Comparison IntentPeople comparing front desk roles with similar customer service positionsPeople looking for entry-level front office roles

Both Front Desk and Receptionist roles involve greeting visitors, answering phones, and managing front office tasks. The terms are often used interchangeably, but 'Front Desk' typically refers to the overall position in various industries, while 'Receptionist' is more specific to roles focused on front office customer service. Both require similar skills and credentials, making them closely related in the job market.

Can I get a front desk job with no experience?

Front desk jobs often do not require prior experience, as employers typically look for good communication skills, a professional appearance, and basic computer knowledge. On-the-job training is common, and having a friendly attitude and organizational skills can help you qualify for entry-level positions. Certifications or familiarity with office software can be advantageous but are not always necessary.

Is being a front desk receptionist hard?

Being a front desk receptionist can be challenging due to the need to handle multiple tasks such as greeting visitors, managing phone calls, and maintaining organization in a fast-paced environment. Success in this role often depends on strong communication skills, organization, and the ability to stay calm under pressure.
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For Front Desk jobs in Federal Way, WA, the most frequently searched job titles are:

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The top searched job categories for Front Desk jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Front Desk jobs?

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Front Desk jobs near you
Infographic showing various Front Desk job openings in Federal Way, WA as of August 2026, with employment types broken down into 38% Full Time, and 62% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,408 per year, or $17 per hour.

Front Desk Attendant

UFC Gym

Puyallup, WA • On-site

$14.49 - $21/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

UFC Gym rating

7.4

Company rating: 7.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

11th of 63 rated gym and leisure clubs

Job description

Front Desk Representative

The Front Desk Representative is the first line of contact for members and guests. They deliver the Ultimate Service Promise by providing superior customer service while assisting members with purchases and directing membership inquiries.

Essential Duties & Responsibilities:

Front Desk Customer Service:

  • Warmly greets members and guests as they enter and leave the club.
  • Answers incoming calls in a professional and efficient manner and transfers phone calls promptly and to the right department or individuals.
  • Checks in members and verifies membership; signs up members for group fit or ultimate classes.
  • Registers prospective members and directs them to the membership department.
  • Addresses members' questions or direct them to the appropriate individual for better assistance.
  • Sells supplements, apparel and other UFC GYM retail items to members.
  • Rings up purchases on the POS system and provides accurate change.
  • Maintains a professional image and behavior at all times- avoids eating, sitting, reading, internet surfing, using a personal cell phone or other activities which are not work related.
  • Responds professionally to requests and inquiries from guests, members, and staff.
  • Provides information to members regarding special club events.
  • Immediately reports or escalates to management any unsafe conditions or emergency situations.

Administrative:

  • Keeps front desk and lobby neat and clean at all times.
  • Performs opening and closing procedures for the front desk, as assigned.
  • Attends monthly meetings or other scheduled meetings.
  • Assist with inventory or product pricing, as needed.
  • Calls all past due members regarding late dues and down payments.
Organization Relationships:

The Front Desk Representative reports to the Front Desk Lead and Operations Manager. This position may interact with all levels of management and staff within Corporate and Field offices, in the clubs, and within the Front Desk Representative team.

Required Qualifications:

1) Knowledge, skills & abilities:

  • Must be energetic and possess a very friendly, outgoing personality and positive attitude
  • Possess strong interpersonal and communication skills, including telephone etiquette
  • Possess a strong customer service focus
  • Understands and follows oral and written instructions
  • Able to multi-task and perform tasks with accuracy and attention to detail
  • Must be a team player and possess a can-do attitude
  • Adhere to meal and rest break periods and must clock in and out for all shift times

2) Minimum certifications/educational level:

  1. High school diploma or GED required.
  2. Current CPR/AED certification

3) Minimum experience:

  1. Must have 6 months' customer service experience in health club, retail, hospitality or food service industry
  2. Experience with multiple phone lines preferred
  3. Basic computer skills

4) Physical Requirements:

  • Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl
  • Occasionally lift and/or move up to 25 pounds
  • Ability to stand and remain on your feet for a full shift

Compensation: $14.49 - $21.00 per hour

Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!

What UFC Gym employees say

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Get the full story on Breakroom

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About UFC Gym

Sourced by ZipRecruiter

UFC GYM, headquartered in Newport Beach, CA, US, is a leading provider in the fitness and wellness industry. The company, established in 2009, is the first major brand extension of UFC (Ultimate Fighting Championship), the world's foremost authority on mixed martial arts. Hence, UFC GYM's specialty lies in unique fitness programs inspired by the training methods of renowned UFC athletes. With a commitment to providing universally accessible fitness, UFC GYM offers a full range of group fitness classes, private MMA training, personal and group dynamic training, and MMA-style youth programming.

Industry

Fitness and sports centers

Company size

5,001 - 10,000 Employees

Headquarters location

Santa Ana, CA, US

Social media

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