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Front Desk Work Jobs (NOW HIRING)

Front Desk Associate

Front Desk Associate

Sugarloaf, PA · On-site

$13.50 - $17.50/hr

Job Summary The Front Desk Associate is responsible for providing exceptional customer service to all of our patients and visitors. Along with providing exceptional customer service, this position ...

Front Desk Associate

Front Desk Associate

Wyomissing, PA · On-site

$13.50 - $17.25/hr

Job Summary The Front Desk Associate is responsible for providing exceptional customer service to all of our patients and visitors. Along with providing exceptional customer service, this position ...

Front Desk Associate

Front Desk Associate

Wyomissing, PA · On-site

$13.50 - $17.25/hr

Job Summary The Front Desk Associate is responsible for providing exceptional customer service to all of our patients and visitors. Along with providing exceptional customer service, this position ...

Front Desk Associate

Front Desk Associate

Sugarloaf, PA · On-site

$13.50 - $17.50/hr

Job Summary The Front Desk Associate is responsible for providing exceptional customer service to all of our patients and visitors. Along with providing exceptional customer service, this position ...

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Front Desk Work information

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$7

$15

$19

How much do front desk work jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for front desk work in the United States is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Work vs Receptionist?

AspectFront Desk WorkReceptionist
Primary ResponsibilitiesManaging guest check-ins, answering phones, administrative tasksGreeting visitors, answering calls, scheduling appointments
Work EnvironmentHotels, offices, healthcare facilitiesOffices, clinics, hotels
Required SkillsCustomer service, organization, communicationCustomer service, communication, multitasking

Both roles involve customer interaction and administrative duties, often in similar settings. The main difference is that Front Desk Work typically emphasizes managing guest or client check-ins and administrative tasks, while Receptionists focus more on greeting visitors and handling calls. Both positions require strong communication and organizational skills, making them closely related but distinct roles within customer service and administrative support.

What do front desk workers do?

Front desk workers are responsible for greeting visitors, answering phones, managing appointments, and handling administrative tasks in settings such as offices, hotels, or clinics. They often use computer systems or phone systems and need good communication and organizational skills.

What are front desk jobs?

Front desk jobs typically involve greeting visitors, answering phones, handling administrative tasks, and providing customer service at the entrance or reception area of a business. People in these roles are often the first point of contact for clients, guests, or employees and are responsible for creating a welcoming environment. Front desk workers may also manage appointments, distribute mail, and assist with various office duties depending on the organization. Strong communication, organizational, and interpersonal skills are important for success in front desk positions.

What front desk jobs pay the most?

Senior front desk roles, such as front desk managers or administrative supervisors, tend to pay the highest in the front desk field, often earning salaries above $50,000 annually. Jobs in high-end hotels, corporate offices, or medical facilities typically offer higher pay, especially for those with specialized skills or certifications like hospitality management or medical administration.

Can a shy person be a receptionist?

Yes, a shy person can be a receptionist, as the role often involves greeting visitors, answering phones, and managing schedules. Developing communication skills and gaining experience can help shy individuals perform effectively in this position.

What are the key skills and qualifications needed to thrive as a Front Desk Worker, and why are they important?

To thrive as a Front Desk Worker, you need strong organizational skills, customer service abilities, and often a high school diploma or equivalent. Familiarity with reservation software, phone systems, and basic office tools is typically required. Excellent communication, professionalism, and problem-solving skills help you stand out in this role. These skills are crucial for ensuring smooth operations, creating positive first impressions, and efficiently addressing guest or client needs.

What is a front desk job?

A front desk job involves managing reception duties such as greeting visitors, answering phones, scheduling appointments, and handling administrative tasks. It requires good communication skills, organization, and often the use of office software or phone systems. These roles are common in hotels, offices, clinics, and other customer service environments.

What are some common challenges faced by front desk staff, and how can they be managed effectively?

Front desk staff often encounter challenges such as handling a high volume of inquiries, managing difficult guests or clients, and juggling multiple tasks simultaneously. Effective communication skills, staying organized, and remaining calm under pressure are crucial for overcoming these hurdles. Many workplaces offer training and team support to help front desk employees develop these skills, and regular team meetings can provide a space to share strategies and experiences. Building strong relationships with colleagues in other departments also helps streamline workflows and resolve issues more efficiently.
More about Front Desk Work jobs
What cities are hiring for Front Desk Work jobs? Cities with the most Front Desk Work job openings:
What states have the most Front Desk Work jobs? States with the most job openings for Front Desk Work jobs include:
What job categories do people searching Front Desk Work jobs look for? The top searched job categories for Front Desk Work jobs are:
Front Desk Work jobs near you
Infographic showing various Front Desk Work job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,706 per year, or $15.2 per hour.

Front Desk Manager

Residence Inn Charleston Riverview

Charleston, SC • On-site

$16 - $20.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Front Desk Manager

Residence Inn Charleston Riverview is seeking a dynamic Front Desk Manager. Company benefits include health, vision, dental, PTO, 401k, employee discounts, and much more. The purpose of a Front Desk Manager is to assure the overall success of the hotel by meeting or exceeding the guest expectation for service. The Front Desk Manager position is a PM position, 3pm to 11pm on the front desk to ensure delivery of exceptional guest service.

Essential Job Functions:

  • Responsible for the overall guest service of the hotel by maintaining an organized and efficient Front Desk operation
  • Prepares work schedules in accordance with forecasted occupancy
  • Supervises day to day activities of front desk, bell, and van drivers' staff
  • Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports
  • Meets and exceeds customer expectations by ensuring department provides outstanding customer service and teamwork
  • Coordinates staffing and payroll to conform with productivity and budgetary standards
  • Prepares payroll and schedules are required; monitors actual vs. budget payroll activities
  • Works side by side with front desk associates when necessary to provide outstanding guest service; works scheduled Manager on Duty shifts on a weekly basis
  • Coordinates Front Desk work with other departments: Housekeeping, Engineering, Banquets, etc
  • Participates in daily Yield Management Meetings
  • Insures that all employees follow safety rules and procedures and takes corrective action where required to improve safety of work area
  • Coordinates the collection and submission of hotel news to the quarterly AURO Hotels Associate newsletter
  • Maintains proper front desk supplies inventory, conducts inventories as assigned and recommends purchase of products (remaining within budget)
  • Confers closely with GM/AGM at all times and takes every opportunity to become familiar with all aspects of the hotel in order to assist wherever required
  • Complies with Company Standards of Service as outlined for AURO Hotels
  • Projects a favorable image of AURO Hotels to the public at all times
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
  • Treats guests, vendors, customers and co-workers with professionalism and respect at all times
  • Completes Departmental, AURO Hotels and Brand standards training as assigned
  • Maintains a clean and neat appearance at all times
  • Must be able to work flexible work hours/schedule including evenings, weekends, and holidays
  • Nothing in this job description restricts management's right to assign or reassign duties, work hours and/or responsibilities for this job at any time

Experience/Education: College degree in Hotel Administration; 2-3 years hotel management/supervisory experience or equivalent combination of education and experience.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Qualifications:

Behaviors:

Preferred:

Innovative: Consistently introduces new ideas and demonstrates original thinking

Thought Provoking: Capable of making others think deeply on a subject

Leader: Inspires teammates to follow them

Enthusiastic: Shows intense and eager enjoyment and interest

Motivations:

Preferred:

Goal Completion: Inspired to perform well by the completion of tasks

Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

Self-Starter: Inspired to perform without outside help

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education:

Required: Bachelors or better in Hospitality and Resort Management or related field.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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