Front Desk Student Assistant Jobs (NOW HIRING)

About Us
Since 1906, the University of West Georgia (UWG) has been home to those who seek a transformative college experience. UWG is a leading residential, doctoral comprehensive university that offers a broad undergraduate and graduate curriculum based on a liberal arts foundation. Nestled among the pines on a picturesque 645 acres is the University of West Georgia- a hidden gem approximately 40 miles west of Atlanta. Serving approximately 16,000+ students, and offering more than 100 programs, UWG is committed to advancing innovative academic programs and a student-centered business model. Perennially ranked by U.S. News & World Report, the Princeton Review, and Colleges of Distinction as a top national university, West Georgia offers 86 fields of study, including business, computing, nursing, education, STEM, communication and digital media, social sciences, and the fine and performing arts. UWG generates a regional economic impact of more than $650 million annually and provides a safe, quality, and affordable university experience that connects students to post-graduate career and leadership opportunities. UWG has been recognized by the Carnegie Foundation for its institutional commitment to community engagement through teaching, research and creative activities, and public service. West Georgia is one of only 119 U.S. colleges and universities to receive the elective classification in 2020 and is among only 359 institutions nationally. Dedicated to creating a first-choice university for students, alumni, employees, and communities, UWG seeks employees who will advance and support the University's mission of fulfilling the talent needs of western Georgia and the Atlanta metropolitan area, while contributing to the social, cultural, and economic development of the region and state.
The University of West Georgia offers a comprehensive total rewards package designed to support faculty and staff across multiple dimensions; health, wellness, financial security, and professional growth. Employees working at least 30 hours per week gain access to a range of health plans, including medical, dental, and vision, wellness programs, and robust retirement options through Georgia Teachers Retirement System (TRS), Optional Retirement Program, and voluntary 403(b) and 457(b) plans. Employees are granted 13 paid holidays and paid time off accruals and are eligible to participate in the University System of Georgia's Tuition Assistance Program. Fringe benefits include a variety of resources focused on employee physical, mental, financial, and social well-being through Acentra Employee Assistance Program in addition to personal financial advising with Captrust. UWG also offers exclusive discounts and special offers on entertainment, travel, and other products and services through the Perks at Work program, free access to the university recreation facility, discounted campus dining options, and more!
Living in Carrollton, "The City of Dreams," offers the advantages of city life with a small-town vibe. This progressive community with Southern flair offers plenty of shopping, restaurants, nightlife opportunities, and cultural events. Named a City of Excellence in Georgia and listed as one of the 50 Best Small Southern Towns, Carrollton is the cultural, educational, health care, and commercial center for the west Georgia region.
At the heart of Carrollton is its historic downtown and Adamson Square lined with shops, galleries, and restaurants. Each season offers unique local events and opportunities for year-round recreation. Outdoor activities abound through award-winning spaces, including an 18-mile paved walking and biking Greenbelt trail that encircles the city and passes through the UWG campus.
The city embraces the University's students, faculty, and staff, and welcomes the diversity UWG brings to the community.
Invested in education with highly rated city and county K-12 systems, both city and county public school graduation rates are 90% and above and rank among the top in the nation by U.S. News & World Report.
Job Summary
The Office of Human Resources is seeking a professional, dependable, and customer-service-oriented Federal Work-Study (FWS) student to serve as a Front Desk Assistant. The student will be the first point of contact for visitors to the Office of Human Resources and will provide courteous, professional assistance to students, employees, and campus visitors.
Responsibilities

• Greet and welcome all visitors to the Office of Human Resources in a professional and friendly manner.
• Provide excellent customer service and assist students, employees, and visitors with general questions and directions.
• Receive and assist with the submission of Form I-9 employment eligibility documentation in accordance with established Human Resources procedures.
• Assist with student employment processes and provide general support to students seeking employment information.
• Maintain a professional, organized, and welcoming front desk and reception area.
• Assist OHR staff with administrative tasks and special projects as needed.
• Assist with and/or participate in Student Employment outreach activities and events.
• Follow all applicable office procedures and maintain appropriate confidentiality when handling Human Resources information and documents.
• Perform other duties as assigned.

Required Qualifications

• Must be a current University of West Georgia student enrolled in a minimum of six credit hours and maintaining at least a 2.0 cumulative grade-point average.
• Must be eligible for Federal Work-Study.
• Excellent customer service skills.
• Strong verbal and written communication skills.
• Ability to interact courteously and professionally with students, faculty, staff, and visitors.
• Ability to maintain confidentiality
• Dependable, punctual, and able to work independently as well as part of a team.
• Strong organizational skills and attention to detail.

Physical Requirements/ Working Conditions

• This position is primarily based in the Office of Human Resources and involves regular interaction with students, faculty, staff, and campus visitors.
• The student may also be asked to assist with Human Resources events, activities, and outreach programs held throughout campus.

Preferred Qualifications

• Previous customer service, reception, administrative, or office experience.
• Familiarity with the campus and student services.
• Experience working in a professional office environment.

Required Documents to Attach

• Resume

Knowledge, Skills, & Abilities

• A strong commitment to providing exceptional customer service.
• Professional communication and interpersonal skills.
• A welcoming, positive, and approachable attitude.
• Attention to detail and the ability to follow established procedures.
• Ability to handle sensitive information appropriately and maintain confidentiality.
• Ability to prioritize tasks and adapt to changing needs.
• Willingness to assist the OHR team and contribute to a positive office environment.

USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of West Georgia as determined by the University of West Georgia in its sole discretion; confirmation of the credentials and employment history reflected in your application materials, reference checks; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from the participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.