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Front Desk Monitor Jobs (NOW HIRING)

voagny

Front Desk Monitor

Manhattan, NY · On-site

Front Desk Monitor The Front Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door ...

voagny

Front Desk Monitor

Brooklyn, NY · On-site

Front Desk Monitor The Front Desk Monitor answers telephone calls and takes messages for staff, receives, and assists visitors, receives, and routes deliveries, aids residents, and controls front ...

voagny

Front Desk Monitor

Bronx, NY · On-site

Front Desk Monitor The Front Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door ...

voagny

Front Desk Monitor

Bronx, NY

Front Desk Monitor The Front Desk Monitor answers telephone calls and takes messages for staff, receives, and assists visitors, receives, and routes deliveries, aids residents, and controls front ...

voagny

Front Desk Monitor

Bronx, NY · On-site

Front Desk Monitor The Front Desk Monitor answers telephone calls and takes messages for staff, receives, and assists visitors, receives, and routes deliveries, aids residents, and controls front ...

voagny

Front Desk Monitor

Manhattan, NY · On-site

Front Desk Monitor The Front Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door ...

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Front Desk Monitor information

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How much do front desk monitor jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for front desk monitor in the United States is $15.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.35 per hour, depending on experience, location, and employer.

What does a front desk monitor do?

A front desk monitor is responsible for greeting visitors, managing check-ins and check-outs, answering phones, and maintaining security protocols at the front desk. They often use communication tools like phones and computers and need good customer service skills to handle inquiries and direct visitors appropriately.

What are the key skills and qualifications needed to thrive as a Front Desk Monitor, and why are they important?

To thrive as a Front Desk Monitor, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with visitor management software, basic office equipment, and security protocols is often required. Excellent communication, professionalism, and the ability to remain calm under pressure are vital soft skills for this role. These abilities ensure efficient operations, safety, and a welcoming environment for visitors and staff.

What are Front Desk Monitors?

Front Desk Monitors are individuals responsible for overseeing the front desk area of an organization, such as an apartment building, school, or recreational facility. Their primary duties include greeting visitors, checking identification, answering phones, monitoring security systems, and handling basic administrative tasks. They serve as the first point of contact for guests and help ensure the safety and smooth operation of the facility. Good communication and organizational skills are essential for this role.

What is the highest paid receptionist job?

The highest paid receptionist roles are often executive or administrative receptionists in large corporations or specialized industries, with salaries reaching over $50,000 annually. Positions requiring advanced skills, certifications, or experience in fields like healthcare or legal services tend to offer higher compensation.

What is the difference between Front Desk Monitor vs Receptionist?

AspectFront Desk MonitorReceptionist
CredentialsHigh school diploma; basic customer service skillsHigh school diploma; customer service skills
Work EnvironmentSchools, gyms, community centersOffices, medical facilities, hotels
Job DutiesSupervising entry, monitoring activities, ensuring safetyGreeting visitors, answering calls, scheduling appointments

Both roles involve front desk responsibilities, but Front Desk Monitors focus more on supervision and safety in specific environments like schools or gyms, while Receptionists handle visitor interactions and administrative tasks in office settings.

What are the most common challenges faced by Front Desk Monitors, and how can they be managed effectively?

Front Desk Monitors often encounter challenges such as handling high volumes of visitors, managing difficult interactions, and maintaining security protocols simultaneously. Effective communication, staying organized, and remaining calm under pressure are crucial for success in this role. Many organizations offer training on conflict resolution and emergency procedures, which can help Front Desk Monitors respond confidently to unexpected situations. Building strong relationships with team members, such as security staff and facility managers, also greatly aids in managing day-to-day challenges.

Can I be a receptionist with no experience?

Front desk monitor positions often do not require prior experience, as they typically involve basic customer service, communication, and organizational skills. Employers may provide on-the-job training, and having a friendly demeanor and basic computer skills can be sufficient for entry-level roles.

What are typical front desk job duties?

A front desk monitor is responsible for greeting visitors, answering phone calls, managing appointments, and maintaining security protocols. They often use computer systems to log information and may handle administrative tasks such as filing and data entry. Good communication skills and attention to detail are essential for this role.
What cities are hiring for Front Desk Monitor jobs? Cities with the most Front Desk Monitor job openings:
Who are the top companies hiring for Front Desk Monitor jobs? The top employers for Front Desk Monitor jobs are:
What states have the most Front Desk Monitor jobs? States with the most job openings for Front Desk Monitor jobs include:
What are popular job titles related to Front Desk Monitor jobs? For Front Desk Monitor jobs, the most frequently searched job titles are:
Front Desk Monitor jobs near you
Infographic showing various Front Desk Monitor job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,559 per year, or $15.7 per hour.

Front Desk Monitor

voagny

Manhattan, NY • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Position: Front Desk Monitor

The Front Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access.

Empower Residence is a 24/7 transitional housing program for women, operating under HRA/DSS guidelines. As an enhanced shelter, we support residents facing challenges such as mental health needs, substance use, unemployment, and poverty. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/services/housing

Location: New York, NY 10023

 

Minimum Qualifications:

  • High school degree or GED preferred with at least two years of relevant experience. 
  • A Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
  • Must be able to perform diverse tasks with ease and maintain confidentiality.

 

Certifications that are required within 90 days of hire (3 months) VOA will cover the cost:

  • Coordinator of Fire Safety & Alarms (F80)
  • Food Service Handler Certificate
  • Fire Guard (F02)

Certifications that are required within 180 days of hire (6 months) VOA will cover the cost:

  • CPR/First Aid Certificate  

 

Front Desk Monitor Principal Responsibilities:

  1. Greet all visitors; assist them directly or announce their arrival to staff or residents.
  2. Ensure that all clients sign in and out as required.
  3. Route mail and deliveries as required.
  4. Handle or assist in crisis intervention.
  5. Follow assigned procedures in emergency situations.
  6. Conduct rounds at residence as assigned

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

  • Medical, Dental, & Vision Coverage
  • Prescription Coverage
  • Life Insurance
  • Retirement Plan
  • Tuition Reimbursement
  • Paid Time Off, including a Paid Birthday Holiday

And much more!

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