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How much do front desk monitor jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for front desk monitor in the United States is $15.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Monitor, and why are they important?

To thrive as a Front Desk Monitor, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with visitor management software, basic office equipment, and security protocols is often required. Excellent communication, professionalism, and the ability to remain calm under pressure are vital soft skills for this role. These abilities ensure efficient operations, safety, and a welcoming environment for visitors and staff.

What are Front Desk Monitors?

Front Desk Monitors are individuals responsible for overseeing the front desk area of an organization, such as an apartment building, school, or recreational facility. Their primary duties include greeting visitors, checking identification, answering phones, monitoring security systems, and handling basic administrative tasks. They serve as the first point of contact for guests and help ensure the safety and smooth operation of the facility. Good communication and organizational skills are essential for this role.

What is the difference between Front Desk Monitor vs Receptionist?

AspectFront Desk MonitorReceptionist
CredentialsHigh school diploma; basic customer service skillsHigh school diploma; customer service skills
Work EnvironmentSchools, gyms, community centersOffices, medical facilities, hotels
Job DutiesSupervising entry, monitoring activities, ensuring safetyGreeting visitors, answering calls, scheduling appointments

Both roles involve front desk responsibilities, but Front Desk Monitors focus more on supervision and safety in specific environments like schools or gyms, while Receptionists handle visitor interactions and administrative tasks in office settings.

What are the most common challenges faced by Front Desk Monitors, and how can they be managed effectively?

Front Desk Monitors often encounter challenges such as handling high volumes of visitors, managing difficult interactions, and maintaining security protocols simultaneously. Effective communication, staying organized, and remaining calm under pressure are crucial for success in this role. Many organizations offer training on conflict resolution and emergency procedures, which can help Front Desk Monitors respond confidently to unexpected situations. Building strong relationships with team members, such as security staff and facility managers, also greatly aids in managing day-to-day challenges.
What cities are hiring for Front Desk Monitor jobs? Cities with the most Front Desk Monitor job openings:
What states have the most Front Desk Monitor jobs? States with the most job openings for Front Desk Monitor jobs include:
What are popular job titles related to Front Desk Monitor jobs? For Front Desk Monitor jobs, the most frequently searched job titles are:
Front Desk Monitor jobs near you
Infographic showing various Front Desk Monitor job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,559 per year, or $15.7 per hour.
Front Desk Monitor

Front Desk Monitor

Volunteers of America-Greater New York

Queens, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Volunteers of America-Greater New York (VOA-Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

Our staff are at the heart of this work, creating meaningful change every day. If you're passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

We are currently seeking qualified candidates for the following position:

Position: Front Desk Monitor

The Front Desk Monitor answers telephone calls and takes messages for staff, receives, and assists visitors, receives and routes deliveries, aids residents, and controls front door access.

Dove House is a program that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/dv

Minimum Qualifications:

  • High school diploma or GED preferred.
  • Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
  • Must be able to perform diverse tasks with ease and maintain confidentiality.

Certificationsthat are required within 90 days of hire - VOA will cover the cost:

  • CPR/First Aid
  • Narcan
  • Fire & Emergency Drill Conductor (F-07)

Front Desk Monitor Principal Responsibilities:

  • Greet all visitors; assist them directly or announce their arrival to staff or residents.
  • Ensure that all clients sign in and out as required.
  • Route mail and deliveries as required.
  • Handle or assist in crisis intervention.
  • Follow assigned procedures in emergency situations.
  • Conduct rounds at residence as assigned.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

  • Medical, Dental, & Vision Coverage
  • Prescription Coverage
  • Life Insurance
  • Retirement Plan
  • Tuition Reimbursement
  • Paid Time Off, including a Paid Birthday Holiday

And much more!

To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

Apply