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Front Desk Hotels Jobs in Raleigh, NC (NOW HIRING)

Daly Seven, Inc.

Front Desk Lead

Durham, NC · On-site

$14.50 - $19.25/hr

As a Front Desk Lead at Daly Seven, you are a key leadership pillar responsible for overseeing ... Prior hotel and leadership experience. * Minimum 1 year of experience with the brand. * Excellent ...

New

Concord Hospitality

Front Desk Agents

Raleigh, NC · On-site

$13.75 - $17.50/hr

Description Renaissance Raleigh North Hills Hotel is looking for Front Desk Agents!! Full Time position (1) S hift: Must have a flexible work schedule to include working nights, weekends, and ...

AccorHotel

Overnight Front Desk Agent

Durham, NC · On-site

$13.75 - $17.50/hr

Audit, balance, and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and ...

AccorHotel

Overnight Front Desk Agent

Durham, NC · On-site

$13.75 - $17.50/hr

Audit, balance, and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and ...

Concord Hospitality

Front Desk Supervisor

Raleigh, NC · On-site

$18 - $20/hr

Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. As the front desk supervisor, you are the one that brings this group to a cohesive team ...

Concord Hospitality

Front Desk Clerk PT

Durham, NC · On-site

$12.75 - $15.75/hr

The Front Desk Clerk ensures that every guest interaction reflects the hotel's commitment to hospitality, brand standards, and operational excellence. Through teamwork, attention to detail, and a ...

Concord Hospitality

Part- Time Front Desk Clerk

Raleigh, NC · On-site

$13.50 - $16.75/hr

Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being ...

Concord Hospitality

Front Desk / Night Audit

Morrisville, NC · On-site

$13.25 - $16.75/hr

Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being ...

Concord Hospitality

Front Desk Guest Manager

Raleigh, NC · On-site

$16.50 - $21.50/hr

Ensure all associates are trained in guest service standards, financial controls, and hotel procedures * Oversee front desk operations and act as Manager on Duty when needed * Partner with the ...

Joella's Hot Chicken

Front Desk

Chapel Hill, NC · On-site

$11.50 - $15/hr

In-depth knowledge of hotel Front Desk operations * Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES * Basic computer skills * Ability to communicate effectively verbally and in ...

Schulte Companies

Front Desk

Chapel Hill, NC · On-site

$11.75 - $15/hr

In-depth knowledge of hotel Front Desk operations * Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES * Basic computer skills * Ability to communicate effectively verbally and in ...

Schulte Companies

Front Desk

Chapel Hill, NC · On-site

$11.75 - $15/hr

In-depth knowledge of hotel Front Desk operations * Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES * Basic computer skills * Ability to communicate effectively verbally and in ...

Schulte

Front Desk

Chapel Hill, NC · On-site

$11.50 - $15/hr

In-depth knowledge of hotel Front Desk operations * Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES * Basic computer skills * Ability to communicate effectively verbally and in ...

Joella's Hot Chicken

Front Desk

Chapel Hill, NC · On-site

$11.75 - $15/hr

In-depth knowledge of hotel Front Desk operations * Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES * Basic computer skills * Ability to communicate effectively verbally and in ...

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All JobsFront Desk Hotels JobsFront Desk Hotels Jobs in Raleigh, NC

Front Desk Hotels information

See Raleigh, NC salary details

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How much do front desk hotels jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for front desk hotels in Raleigh, NC is $15.23, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $16.83 per hour, depending on experience, location, and employer.

What is a front desk hotel staff member responsible for?

Front desk hotel staff are responsible for greeting guests, handling check-ins and check-outs, managing reservations, and addressing guest inquiries. They serve as the primary point of contact for guests during their stay, ensuring a positive experience. Additionally, they handle administrative tasks such as processing payments, coordinating with housekeeping, and providing information about hotel amenities and local attractions.

What are the biggest challenges front desk hotel staff typically face during busy seasons, and how can they effectively manage them?

During peak travel seasons, Front Desk Hotel staff often encounter high guest volumes, frequent check-ins and check-outs, and occasional overbookings. Managing these challenges requires excellent organizational skills, the ability to stay calm under pressure, and effective communication with guests and other hotel departments. Being proactive with problem-solving and using hotel management software efficiently can help streamline operations and ensure guest satisfaction even during the busiest times.

What are the key skills and qualifications needed to thrive as a front desk hotel clerk, and why are they important?

To thrive as a Front Desk Hotel Clerk, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with hospitality experience often preferred. Familiarity with property management systems (PMS), reservation software, and basic office equipment is typically required. Exceptional customer service, problem-solving abilities, and clear verbal communication distinguish top performers in this role. These skills and qualities are vital for ensuring guest satisfaction, smooth operations, and a positive first impression of the hotel.

What is the difference between Front Desk Hotels vs Receptionist?

AspectFront Desk HotelsReceptionist
CredentialsHigh school diploma, hospitality trainingHigh school diploma, customer service skills
Work EnvironmentHotels, hospitality industryOffices, various industries
Employer & Industry UsageHotels, resorts, hospitality businessesCorporate offices, clinics, hotels
Common Search & ComparisonYesYes

Front Desk Hotels specifically refers to hotel reception staff responsible for guest check-in, reservations, and customer service within the hospitality industry. Receptionist is a broader role found across multiple industries, including healthcare, corporate, and hospitality, with similar duties but less industry-specific focus. While both roles involve customer interaction and administrative tasks, Front Desk Hotels positions are tailored to the hotel environment, requiring hospitality-specific skills and knowledge.

How to work in front desk hotels?

To work as a front desk hotel employee, candidates typically need good communication and customer service skills, along with basic computer proficiency. A high school diploma or equivalent is usually required, and some positions may require previous experience or relevant certifications. The role involves handling guest check-ins and check-outs, managing reservations, and addressing guest inquiries in a fast-paced environment.

Is front desk hotel staff a hard job?

Front desk hotel staff roles can be demanding as they require strong customer service skills, multitasking, and handling guest inquiries or complaints. The job often involves working flexible hours, including nights, weekends, and holidays, and requires the ability to stay calm under pressure. Physical stamina and basic computer skills are also important for managing reservations and check-ins.

What does a front desk hotel worker do?

A front desk hotel worker, often called a front desk clerk or receptionist, is responsible for checking guests in and out, managing reservations, providing information about the hotel and local area, and handling guest inquiries or complaints. They typically use hotel management software and need good communication and customer service skills. The role often requires working flexible hours, including nights and weekends.

What front desk jobs pay the most?

Senior front desk roles such as hotel managers or front office managers typically offer the highest pay within front desk jobs, often earning higher salaries due to increased responsibilities and experience requirements. These positions may require management skills, industry certifications, and extensive customer service experience. Compensation varies by location and hotel size but generally exceeds entry-level front desk clerk wages.

What are popular job titles related to Front Desk Hotels jobs in Raleigh, NC?

For Front Desk Hotels jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Front Desk Hotels jobs in Raleigh, NC look for?

The top searched job categories for Front Desk Hotels jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Front Desk Hotels jobs?

Cities near Raleigh, NC with the most Front Desk Hotels job openings:

Front Desk Hotels jobs near you
Infographic showing various Front Desk Hotels job openings in Raleigh, NC as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,674 per year, or $15.2 per hour.

Front Desk Lead

Daly Seven, Inc.

Durham, NC • On-site

$14.50 - $19.25/hr

Full-time

Posted yesterday

New

Job description

As a Front Desk Lead at Daly Seven, you are a key leadership pillar responsible for overseeing daily front desk operations to ensure a seamless and efficient experience for all guests. You serve as the direct link between guest services and management, supervising front desk agents, resolving complex guest issues, and maintaining high standards of service and professionalism. Given the 24/7 nature of our business, you demonstrate a deep commitment to our people and property by being a flexible, reliable leader who is available across shifts and on call to support the team.
Lead & Inspire
  • Directly supervise, lead, and train front desk agents and night auditors in daily front desk operations.
  • Foster a positive, collaborative work environment that promotes genuine teamwork.
  • Conduct staff meetings, brand training, and relay enrollment goals for guest rewards programs.
  • Monitor staff performance, participate in candidate interviews, and recommend hires or disciplinary actions to the General Manager.
  • Serve as the primary point of contact for complex guest issues and handle complaints in the manager's absence.

Drive Results & Revenue
  • Manage group bookings and establish and maintain guest reservations.
  • Complete advance purchases, review weekly money, and execute bank deposits in the manager's absence.
  • Actively promote team participation in the Daly Detective Lead Program and reward enrollment initiatives.
  • Assist with essential Daly Seven paperwork and reporting, including safe counts, shift counts, and key logs.
  • Support the General Manager and Assistant General Manager with administrative duties and basic management tasks in their absence.

Ensure Safety & Standards
  • Work flexible shifts, including first, second, and third (night audit) shifts, and serve as immediate coverage for employee call-outs.
  • Remain available by phone for emergency situations when off property.Inspect 25% of guest rooms monthly as authorized for General Manager quality review.
  • Monitor onsite safety measures, participate in safety meetings, and ensure emergency procedures are followed.
  • Maintain complete compliance with Daly Seven, Inc. policies, franchise brand standards, and required training programs.

Qualifications
  • Prior hotel and leadership experience.
  • Minimum 1 year of experience with the brand.
  • Excellent written and oral communication skills.
  • Ability to stand for extended periods, lift up to 30 pounds, bend, stoop, and regularly navigate stairs.

Schedule
  • Ability to work a schedule that includes mornings, nights, weekends, and holidays.

Apply