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Front Desk Associate Jobs in Michigan (NOW HIRING)

The Lash Lounge

Salon Front Desk Associate

Novi, MI · On-site

$14/hr

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships ...

The Edge Fitness Clubs

Front Desk Associate

Warren, MI · On-site

$13.25 - $17/hr

Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are ...

Career Site

Fitness Receptionist

Grandville, MI · On-site

$14/hr

The Fitness Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Fitness Front Desk ...

Book Cadillac

Front Desk Manager

Detroit, MI · On-site

$60K - $68K/yr

Front Desk Manager Are you a hospitality leader who thrives on creating memorable guest experiences ... Coach and mentor associates in real time, providing constructive feedback to reinforce brand ...

Concord Hospitality

Front Desk Clerk

East Lansing, MI · On-site

$13.50 - $16.50/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ...

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Front Desk Associate information

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$6

$13

$17

How much do front desk associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for front desk associate in Michigan is $13.29, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $15.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Associate, and why are they important?

To excel as a Front Desk Associate, strong organizational abilities, customer service skills, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with reservation software, office phone systems, and point-of-sale (POS) systems is commonly required. Exceptional communication, multitasking, and problem-solving skills help individuals stand out in this role. These competencies ensure smooth operations, positive guest experiences, and efficient handling of front desk responsibilities.

What are Front Desk Associates?

Front Desk Associates are professionals responsible for greeting visitors, answering inquiries, and managing the front desk operations of an organization, such as a hotel, office, or medical facility. They often handle tasks like checking in guests or clients, handling phone calls, scheduling appointments, and maintaining records. Their role is essential for creating a positive first impression and providing excellent customer service. Strong communication, organizational, and multitasking skills are important for success in this position.

What are some common challenges faced by Front Desk Associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What does a front office associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks such as data entry and maintaining records. They often use computer software like Microsoft Office and need good communication and customer service skills to handle inquiries and support daily operations.

What does a front desk associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and handling administrative tasks at the reception area. They often use computer software to schedule and maintain records and need good communication and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours depending on the workplace.

How much do receptionists make?

Receptionists, including front desk associates, typically earn an average hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Wages can vary based on experience, location, and the industry or organization they work for.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What Is a Front Desk Associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

Can a shy person be a receptionist?

A front desk associate or receptionist role can be suitable for shy individuals, as it often involves tasks like answering phones, greeting visitors, and managing schedules. Developing communication skills and gaining experience can help shy people perform effectively in this position.
More about Front Desk Associate jobs
What are the most commonly searched types of Front Desk jobs in Michigan? The most popular types of Front Desk jobs in Michigan are:
What cities in Michigan are hiring for Front Desk Associate jobs? Cities in Michigan with the most Front Desk Associate job openings:
Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $27,635 per year, or $13.3 per hour.

Front Desk Associate

TruVista Surgery Center - ASC (TVSC)

Troy, MI • On-site

$13.25 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Company Overview
TruVista Surgery Center in Troy, MI is a state-of-the-art ambulatory surgery center specializing in ophthalmic procedures. The facility is designed for efficiency, comfort, and innovation-offering cataract, glaucoma, and oculoplastic surgeries with the latest technology. A strong fit for candidates who value teamwork, excellence in surgical outcomes, and a modern clinical setting.
Position Summary
Register patients, collect payments, verify insurance. Provide excellent customer service to all patients. Perform regular medical office functions such as answering phones, filing, etc.
Responsibilities
The Front Desk Associate provides exceptional patient service, both in person and over the phone. Answer incoming calls to the facility. Relay information in an accurate, timely and concise manner. Greet patients and visitors to the facility in a welcoming and friendly fashion. Notify facility personnel of patient's arrival if needed. Ability to maintain a calm temperament under stressful conditions and always present a professional manner and attitude. Accurately enters/scans information into the computer system as needed. Conduct an efficient and smooth patient registration process while providing excellent patient experience. Verify insurance information and obtain copies if necessary. Obtain and witness the patient's or legal guardian's signatures on legal forms as required. Collect deductibles and all payments and co-payments for services on the day of surgery. File patient charts timely and accurately. Adhere to all processes, policies, and procedures. Other duties as assigned.
Qualifications
Education:
• High School Diploma or Equivalent Certificate
Required Skills:
• Minimum 2 years of experience in a medical office/health care setting
• Strong computer knowledge and skills
• Strong desire to assist others and provide excellent customer service
• Must be highly dependable and organized
• Outstanding interpersonal skills
• An impeccably clean, polished, professional image
• The ability to learn quickly, retain training, problem solve and think independently
Preferred Skills:
• Understanding of medical terminology
Company Benefits
We offer a competitive benefits package to our employees:
  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • HSA/FSA
  • Telemedicine
  • Generous PTO Package

We also offer the following benefits for FREE:
  • Employee Discounts and Perks
  • Employee Assistance Program
  • Group Life/AD&D
  • Short Term Disability Insurance
  • Long Term Disability Insurance

Truvista Surgery Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#INDA

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