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Front Desk Associate Jobs in Michigan (NOW HIRING)

Quality Inn - Dundee, MI

Front Desk Associate

Dundee, MI

$13.25 - $17/hr

The first and last impression of our hotel is made at the front desk. We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal ...

Quality Inn - Dundee, MI

Front Desk Associate

Dundee, MI

$13.25 - $17/hr

The first and last impression of our hotel is made at the front desk. We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal ...

Quality Inn - Dundee, MI

Front Desk Associate

Dundee, MI · On-site

$13.25 - $17/hr

The first and last impression of our hotel is made at the front desk. We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal ...

Quality Inn

Front Desk Associate

Dundee, MI · On-site

$13.25 - $17/hr

The first and last impression of our hotel is made at the front desk. We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal ...

Treetops Resort

Front Desk Associate

Gaylord, MI

$12.75 - $16.25/hr

As the Front Desk Associate, you will report to the Front Desk Manager, and be the first point of service when guests are checking in. You will be providing spectacular service, maintaining a crisp ...

FastSigns

Front Desk Associate

Grand Rapids, MI · On-site

$13.50 - $17.25/hr

POSITION OVERVIEW The Front Desk Associate serves as the first point of contact for customers and plays a vital role in creating a welcoming and professional experience. This position supports the ...

Scenthound

Front Desk Associate

Birmingham, MI · On-site

$13/hr

Training & development About the Role As a Front Desk Associate , you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an ...

Spenga

SPENGA Front Desk Associate

Ann Arbor, MI · On-site

$15 - $18/hr

A SPENGA front desk associate is a positive, energetic and efficient individual who warmly welcomes and takes care of members. Qualifications: * Strong communication and leadership abilities

CorePower Yoga

$18.50/hr

THE ROLE OF FRONT DESK ASSOCIATE As a Front Desk Associate, you will ensure an exceptional studio experience by delivering premium customer service, supporting teachers and students, and keeping a ...

EyeSouth Partners LLC

Front Desk Associate

Troy, MI

$13.25 - $17/hr

The Front Desk Associate provides exceptional patient service, both in person and over the phone. Answer incoming calls to the facility. Relay information in an accurate, timely and concise manner.

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Front Desk Associate information

See Michigan salary details

$6

$13

$17

How much do front desk associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for front desk associate in Michigan is $13.29, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $15.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Associate, and why are they important?

To excel as a Front Desk Associate, strong organizational abilities, customer service skills, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with reservation software, office phone systems, and point-of-sale (POS) systems is commonly required. Exceptional communication, multitasking, and problem-solving skills help individuals stand out in this role. These competencies ensure smooth operations, positive guest experiences, and efficient handling of front desk responsibilities.

What are Front Desk Associates?

Front Desk Associates are professionals responsible for greeting visitors, answering inquiries, and managing the front desk operations of an organization, such as a hotel, office, or medical facility. They often handle tasks like checking in guests or clients, handling phone calls, scheduling appointments, and maintaining records. Their role is essential for creating a positive first impression and providing excellent customer service. Strong communication, organizational, and multitasking skills are important for success in this position.

What are some common challenges faced by Front Desk Associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What does a front office associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks such as data entry and maintaining records. They often use computer software like Microsoft Office and need good communication and customer service skills to handle inquiries and support daily operations.

What does a front desk associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and handling administrative tasks at the reception area. They often use computer software to schedule and maintain records and need good communication and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours depending on the workplace.

How much do receptionists make?

Receptionists, including front desk associates, typically earn an average hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Wages can vary based on experience, location, and the industry or organization they work for.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What Is a Front Desk Associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

Can a shy person be a receptionist?

A front desk associate or receptionist role can be suitable for shy individuals, as it often involves tasks like answering phones, greeting visitors, and managing schedules. Developing communication skills and gaining experience can help shy people perform effectively in this position.
More about Front Desk Associate jobs
What are the most commonly searched types of Front Desk jobs in Michigan? The most popular types of Front Desk jobs in Michigan are:
What cities in Michigan are hiring for Front Desk Associate jobs? Cities in Michigan with the most Front Desk Associate job openings:
Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $27,635 per year, or $13.3 per hour.

Front Desk Associate

Quality Inn - Dundee, MI

Dundee, MI

$13.25 - $17/hr

Full-time, Part-time

Posted 2 days ago

Job description

The first and last impression of our hotel is made at the front desk. We’re looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas.Duties & Responsibilities
  • Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner
  • Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary
  • Maintain cleanliness and organization of the front desk area and common areas
  • Adhere to all company policies and procedures
  • Handle sensitive and confidential information with discretion
  • Update and maintain guest records in the reservation system
  • Process payments and reconcile cash drawer at the end of each shift
  • Generate reports as needed
  • Stand up for 6-8 hours each day.
  • Assist with any needs of the business, for example laundry or housekeeping 
  • Handle check in, check out, and other transaction inquiries.

Required Skills and Qualifications

  • Excellent communication skills, both written and verbal
  • Friendly and outgoing personality
  • Ability to stay calm and professional under pressure
  • Strong organizational skills and attention to detail

Preferred Skills and Qualifications

  • Previous experience working in a hotel or related industry
  • Proficiency with computers and software programs, including Microsoft Office and property management systems

Job Types: Full-time, Part-time