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Front Desk Associate Jobs in Novi, MI (NOW HIRING)

Scenthound

Front Desk Associate

Birmingham, MI · On-site

$13/hr

Training & development About the Role As a Front Desk Associate , you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an ...

Spenga

SPENGA Front Desk Associate

Ann Arbor, MI · On-site

$15 - $18/hr

A SPENGA front desk associate is a positive, energetic and efficient individual who warmly welcomes and takes care of members. Qualifications: * Strong communication and leadership abilities

EyeSouth Partners LLC

Front Desk Associate

Troy, MI

$13.25 - $17/hr

The Front Desk Associate provides exceptional patient service, both in person and over the phone. Answer incoming calls to the facility. Relay information in an accurate, timely and concise manner.

The Lash Lounge

Salon Front Desk Associate

Novi, MI · On-site

$14/hr

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships ...

Book Cadillac

Front Desk Manager

Detroit, MI · On-site

$60K - $68K/yr

Front Desk Manager Are you a hospitality leader who thrives on creating memorable guest experiences ... Coach and mentor associates in real time, providing constructive feedback to reinforce brand ...

Retro Fitness

Front Desk

Rochester, MI · On-site

$10/hr

The Front Desk employee is the face of the club; you are the person a member sees when he or she first walks into the club. It is important that this person has a positive, upbeat personality with ...

General Hotels Corporation

Front Desk Agent

Clarkston, MI

$14.50 - $18.50/hr

As a Front Desk Agent, you are the first point of contact for guests and are responsible for ... We recognize that our associates are the key to our continued success and have a long history of ...

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Front Desk Associate information

See Novi, MI salary details

$7

$14

$18

How much do front desk associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for front desk associate in Novi, MI is $14.30, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $16.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Associate, and why are they important?

To excel as a Front Desk Associate, strong organizational abilities, customer service skills, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with reservation software, office phone systems, and point-of-sale (POS) systems is commonly required. Exceptional communication, multitasking, and problem-solving skills help individuals stand out in this role. These competencies ensure smooth operations, positive guest experiences, and efficient handling of front desk responsibilities.

What are Front Desk Associates?

Front Desk Associates are professionals responsible for greeting visitors, answering inquiries, and managing the front desk operations of an organization, such as a hotel, office, or medical facility. They often handle tasks like checking in guests or clients, handling phone calls, scheduling appointments, and maintaining records. Their role is essential for creating a positive first impression and providing excellent customer service. Strong communication, organizational, and multitasking skills are important for success in this position.

What are some common challenges faced by Front Desk Associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What does a front office associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks such as data entry and maintaining records. They often use computer software like Microsoft Office and need good communication and customer service skills to handle inquiries and support daily operations.

What does a front desk associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and handling administrative tasks at the reception area. They often use computer software to schedule and maintain records and need good communication and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours depending on the workplace.

How much do receptionists make?

Receptionists, including front desk associates, typically earn an average hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Wages can vary based on experience, location, and the industry or organization they work for.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What Is a Front Desk Associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

Can a shy person be a receptionist?

A front desk associate or receptionist role can be suitable for shy individuals, as it often involves tasks like answering phones, greeting visitors, and managing schedules. Developing communication skills and gaining experience can help shy people perform effectively in this position.
More about Front Desk Associate jobs
What are the most commonly searched types of Front Desk jobs in Novi, MI? The most popular types of Front Desk jobs in Novi, MI are:
What cities near Novi, MI are hiring for Front Desk Associate jobs? Cities near Novi, MI with the most Front Desk Associate job openings:
Front Desk Associate jobs near you

Front Desk Associate

Douglas J Institutes and Salons

Ann Arbor, MI

$13.75 - $17.50/hr

Other

Retirement

Re-posted 14 days ago

Job description

Description

We laugh. A lot. Our days are filled with great music and beautiful hair and skin.


Your work matters because you make people feel beautiful inside and out. Work here means you take your craft seriously because you know how important that work is. We take it seriously by committing to making you the best you can be.


We hire nice, talented people who want to continuously learn and grow. Our team is like a family. We have integrity and are grateful for each other and never settle. 

Requirements

Front Desk Associate 

Do you love beauty, fashion, and the salon industry? Are you passionate about providing great customer service and making retail product recommendations? If so, we have the job for you!

At Douglas J Institutes & Salons we are seeking a Front Desk Associate to help us ensure our guests have the best experience possible.


About the position: 

We're seeking a Front Desk Associate who enjoys making our guests' day exceptional. You will help cultivate our guests' experience by:

  • Providing a smooth check in and check out from their service(s)
  • Scheduling appointments and managing guest flow throughout the day
  • Assisting with retail recommendations and purchases
  • Offer guest relaxation experiences, such as hand & arm massages. 

 What We're Looking For:

  • Ability and willingness to work a flexible schedule, including evenings and Saturdays. Typical shift is 8-hours. 
  • A serving heart and a charismatic, approachable personality
  • High level of comfort using computers and a cash register, with the ability to learn new systems efficiently and effectively

Why You'll Love Working with Us:

  • Assistance with parking costs
  • Affordable insurance benefits and a 401(k) with a company match
  • Fun, fast-paced work environment
  • Product and service discounts
  • Opportunities for advancement

Apply