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Front Desk Associate Jobs in Novi, MI (NOW HIRING)

Training & development About the Role As a Front Desk Associate , you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an ...

Front Desk Associate

Northville, MI ยท On-site

$13.25 - $17/hr

The Front Desk Associate serves as the first point of contact for patients and visitors, creating a welcoming environment, handling patient check in/outs, managing calls/emails, scheduling, providing ...

Front Desk Associate

Dearborn, MI ยท On-site

$13 - $16.75/hr

The Front Desk Associate serves as the first point of contact for patients and visitors, creating a welcoming environment, handling patient check in/outs, managing calls/emails, scheduling, providing ...

SPENGA Front Desk Associate

Ann Arbor, MI ยท On-site

$15 - $18/hr

A SPENGA front desk associate is a positive, energetic and efficient individual who warmly welcomes and takes care of members. Qualifications: * Strong communication and leadership abilities

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships ...

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Front Desk Associate information

See Novi, MI salary details

$7

$14

$18

How much do front desk associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for front desk associate in Novi, MI is $14.30, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $16.25 per hour, depending on experience, location, and employer.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.

What are the most commonly searched types of Front Desk jobs in Novi, MI?

The most popular types of Front Desk jobs in Novi, MI are:

What cities near Novi, MI are hiring for Front Desk Associate jobs?

Cities near Novi, MI with the most Front Desk Associate job openings:

Infographic showing various Front Desk Associate job openings in Novi, MI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $29,747 per year, or $14.3 per hour.

Front Desk Associate

Douglas J Institutes and Salons

Ann Arbor, MI โ€ข On-site

$13.75 - $17.50/hr

Full-time

Retirement

Re-posted 4 days ago


Job description

We laugh. A lot. Our days are filled with great music and beautiful hair and skin.
Your work matters because you make people feel beautiful inside and out. Work here means you take your craft seriously because you know how important that work is. We take it seriously by committing to making you the best you can be.
We hire nice, talented people who want to continuously learn and grow. Our team is like a family. We have integrity and are grateful for each other and never settle.
Requirements
Front Desk Associate
Do you love beauty, fashion, and the salon industry? Are you passionate about providing great customer service and making retail product recommendations? If so, we have the job for you!
At Douglas J Institutes & Salons we are seeking a Front Desk Associate to help us ensure our guests have the best experience possible.
About the position:
We're seeking a Front Desk Associate who enjoys making our guests' day exceptional. You will help cultivate our guests' experience by:
  • Providing a smooth check in and check out from their service(s)
  • Scheduling appointments and managing guest flow throughout the day
  • Assisting with retail recommendations and purchases
  • Offer guest relaxation experiences, such as hand & arm massages.

What We're Looking For:
  • Ability and willingness to work a flexible schedule, including evenings and Saturdays. Typical shift is 8-hours.
  • A serving heart and a charismatic, approachable personality
  • High level of comfort using computers and a cash register, with the ability to learn new systems efficiently and effectively

Why You'll Love Working with Us:
  • Assistance with parking costs
  • Affordable insurance benefits and a 401(k) with a company match
  • Fun, fast-paced work environment
  • Product and service discounts
  • Opportunities for advancement