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Front Desk Associate Jobs in Novi, MI (NOW HIRING)

EyeSouth Partners LLC

Front Desk Associate (ASC)

Troy, MI · On-site

$13.25 - $17/hr

The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate ...

The Lash Lounge

Salon Front Desk Associate

Novi, MI · On-site

$14/hr

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships ...

General Hotels Corporation

Front Desk Agent

Clarkston, MI · On-site

$14.50 - $18.50/hr

As a Front Desk Agent, you are the first point of contact for guests and are responsible for ... We recognize that our associates are the key to our continued success and have a long history of ...

General Hotels Corporation

Front Desk Agent

Clarkston, MI · On-site

$14.50 - $18.50/hr

As a Front Desk Agent, you are the first point of contact for guests and are responsible for ... We recognize that our associates are the key to our continued success and have a long history of ...

planet fitness

Front Desk

Ypsilanti, MI · On-site

$13.73/hr

We have multiple hourly Front Desk positions open! These include part-time and full-time opportunities with flexible work schedules. Apply now! Our Front Desk Team Members enjoy: * Growth ...

Method Co.

Front Desk Supervisor - Roost Detroit

Detroit, MI · On-site

$16.75 - $21.75/hr

Lead and support front desk associates during daily operations * Provide warm, professional, and efficient service to all guests * Oversee checkins, checkouts, reservations, and guest inquiries ...

PainPoint

Front Desk Supervisor

Sterling Heights, MI · On-site

$19 - $20/hr

Front Desk Supervisor Full-Time | $19-$20/hr | Monday-Thursday, 7:30 AM-6:00 PM & Friday, 8:00 AM-1 ... Associate's or Bachelor's degree in Healthcare Administration, Office Management, or related field

Sheraton Ann Arbor Hotel

Front Desk Supervisor

Ann Arbor, MI · On-site

$17 - $21.75/hr

You'll assist in training and guiding front desk staff, handle guest concerns, and help manage ... A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love ...

Sheraton Ann Arbor Hotel

Front Desk Supervisor

Ann Arbor, MI · On-site

$17 - $21.75/hr

You'll assist in training and guiding front desk staff, handle guest concerns, and help manage ... A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Novi, MI

Front Desk Associate information

See Novi, MI salary details

$7

$14

$18

How much do front desk associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for front desk associate in Novi, MI is $14.30, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $16.25 per hour, depending on experience, location, and employer.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.
More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Novi, MI?

The most popular types of Front Desk jobs in Novi, MI are:

What cities near Novi, MI are hiring for Front Desk Associate jobs?

Cities near Novi, MI with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Novi, MI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $29,747 per year, or $14.3 per hour.

Front Desk Associate (ASC)

TruVista Surgery Center - ASC (TVSC)

Troy, MI • On-site

$13.25 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Company Overview

TruVista Surgery Center in Troy, MI is a state-of-the-art ambulatory surgery center specializing in ophthalmic procedures. The facility is designed for efficiency, comfort, and innovation-offering cataract, glaucoma, and oculoplastic surgeries with the latest technology. A strong fit for candidates who value teamwork, excellence in surgical outcomes, and a modern clinical setting.

Position Summary

The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial, and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the surgery center. The Front Office Associate may answer multiple phone lines, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.

Responsibilities

Displays high level of professionalism and gives superb customer service

Obtains and reviews patient demographic and insurance information for accuracy

Verifies insurance and collects copays, co-insurance, and outstanding balances

Ensures all patient intake forms are signed and complete

Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax

Schedules appointments

Processes medical record requests per policies and procedures

Coordinates with Surgical Staff to ensure optimal patient experience

Qualifications

Education:

High School Diploma or Equivalent Certificate

Required Skills:

Minimum 2 years of experience in a medical office/health care setting

Minimum 2 years of health care insurance experience

Strong computer knowledge and skills with a minimum typing speed of 30 WPM

Strong desire to assist others and provide excellent customer service

Must be highly dependable and organized

Outstanding interpersonal skills

An impeccably clean, polished, professional image

The ability to learn quickly, retain training, problem solve and think independently

Preferred Skills:

Understanding of medical terminology

Company Benefits

We offer a competitive benefits package to our employees:

  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • HSA/FSA
  • Telemedicine
  • Generous PTO Package

We also offer the following benefits for FREE:

  • Employee Discounts and Perks
  • Employee Assistance Program
  • Group Life/AD&D
  • Short Term Disability Insurance
  • Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Notes: Receptionist, Medical Receptionist

#INDA

Employment Type: FULL_TIME

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