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Front Desk Assistant Jobs in Iowa (NOW HIRING)

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA

$14 - $17.75/hr

We Commit And Never Quit Front Desk Associate Responsibilities: * Operate a switchboard telephone system, routing phone calls to the proper departments * Communicate with callers in a professional ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA · On-site

$13 - $16.75/hr

We Commit And Never Quit Front Desk Associate Responsibilities: * Operate a switchboard telephone system, routing phone calls to the proper departments * Communicate with callers in a professional ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA · On-site

$13 - $16.75/hr

We Commit And Never Quit Front Desk Associate Responsibilities: * Operate a switchboard telephone system, routing phone calls to the proper departments * Communicate with callers in a professional ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA · On-site

$13 - $16.75/hr

We Commit And Never Quit Front Desk Associate Responsibilities: * Operate a switchboard telephone system, routing phone calls to the proper departments * Communicate with callers in a professional ...

Marcus Hotels

Front Desk Associate (Part-Time)

Coralville, IA · On-site

$12.75 - $16.50/hr

... Assist with luggage storage when needed • Communicate guest needs to other departments to ensure seamless service • Maintain cleanliness and organization of the front desk area • Support the ...

Home 2 Suites Bettendorf

Front Desk Manager

Bettendorf, IA · On-site

$35K - $42K/yr

We are looking for a dynamic Front Desk Manager to join our team! If you are an enthusiastic hands-on leader who has a passion for guest service, you'll be a great fit for our company culture and we ...

Marcus Hotels

Front Desk Associate (Part-Time)

Coralville, IA · On-site

$12.75 - $16.50/hr

... Assist with luggage storage when needed • Communicate guest needs to other departments to ensure seamless service • Maintain cleanliness and organization of the front desk area • Support the ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA

$14 - $17.75/hr

We Commit And Never Quit Front Desk Associate Responsibilities: * Operate a switchboard telephone system, routing phone calls to the proper departments * Communicate with callers in a professional ...

Home 2 Suites Bettendorf

Front Desk Manager

Bettendorf, IA · On-site

$35K - $42K/yr

We are looking for a dynamic Front Desk Manager to join our team! If you are an enthusiastic hands-on leader who has a passion for guest service, you'll be a great fit for our company culture and we ...

Courtyard Bettendorf

Front Desk Manager

Bettendorf, IA · On-site

$15.25 - $19.75/hr

We are looking for a dynamic Front Desk Manager to join our team! If you are an enthusiastic hands-on leader who has a passion for guest service, you'll be a great fit for our company culture and we ...

Senior Star

Front Desk Receptionist

Davenport, IA · On-site

$15/hr

Join the Legendary Team at Senior Star as Front Desk Staff! Are you the friendly, go-to person ... Ensure building security and resident safety * Assist with resident transportation, rent ...

Home 2 Suites Bettendorf

Front Desk Manager

Bettendorf, IA · On-site

$15.25 - $19.75/hr

We are looking for a dynamic Front Desk Manager to join our team! If you are an enthusiastic hands-on leader who has a passion for guest service, you'll be a great fit for our company culture and we ...

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Showing results 21-40

All JobsFront Desk JobsFront Desk Assistant JobsFront Desk Assistant Jobs in Iowa

Front Desk Assistant information

See Iowa salary details

$7

$14

$20

How much do front desk assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for front desk assistant in Iowa is $14.14, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $16.25 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
More about Front Desk Assistant jobs

What are the most commonly searched types of Front Desk jobs in Iowa?

The most popular types of Front Desk jobs in Iowa are:

What are popular job titles related to Front Desk Assistant jobs in Iowa?

For Front Desk Assistant jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Front Desk Assistant jobs in Iowa look for?

The top searched job categories for Front Desk Assistant jobs in Iowa are:

What cities in Iowa are hiring for Front Desk Assistant jobs?

Cities in Iowa with the most Front Desk Assistant job openings:

Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Iowa as of August 2026, with employment types broken down into 79% Full Time, and 21% Temporary. Highlights an 100% In-person job distribution, with an average salary of $29,403 per year, or $14.1 per hour.

Front Desk Associate (Part-Time)

Marcus Hotels

Coralville, IA

$12.75 - $16.50/hr

Part-time

Medical, Retirement

Posted 13 days ago

Marcus Hotels & Resorts rating

4.4

Company rating: 4.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Front Desk Associate

The Hyatt Regency Coralville Hotel & Conference Center is seeking a friendly, service-oriented Front Desk Associate to join our team. This role offers the opportunity to create memorable first impressions for guests while working with a supportive team in one of the premier hotels in Eastern Iowa.

Our Front Desk Associates are the face of the hotel-welcoming guests, solving problems, and ensuring every stay begins and ends with exceptional service.

If you enjoy helping people, thrive in a fast-paced environment, and bring a positive, "can-do" attitude, we would love to meet you.

Why Our Front Desk Team Loves Working Here

         Competitive pay based on experience

         Matching 401(k) and profit-sharing

         Health benefits available after 30 days for full-time associates

         Free and discounted meals & Starbucks

         Free Marcus Theatre movie tickets

         Hotel discounts at Hyatt and Marcus Hotels & Resorts properties

         Free parking

         A supportive team environment focused on People Pleasing People

What You'll Do

As a Front Desk Associate, you will play an important role in creating positive guest experiences from arrival through departure.

Responsibilities include:

         Warmly greet and welcome guests upon arrival

         Check guests in and out of the hotel efficiently and accurately

         Answer guest questions about hotel amenities, local attractions, and services

         Handle guest requests or concerns with patience, professionalism, and care

         Input and retrieve information from hotel computer systems

         Assign rooms based on guest preferences and availability

         Answer phones and respond to guest inquiries in a professional manner

         Maintain accurate cash handling and house bank responsibilities

         Assist with luggage storage when needed

         Communicate guest needs to other departments to ensure seamless service

         Maintain cleanliness and organization of the front desk area

         Support the team and assist with other duties as assigned

What We're Looking For

We're looking for someone who naturally enjoys working with people and creating great experiences.

Ideal candidates will have:

         Strong customer service and communication skills

         A friendly, positive, and professional demeanor

         The ability to remain calm and solution-focused during busy or challenging situations

         Strong attention to detail and organization

         Basic computer skills and ability to learn hotel systems

         Ability to stand and move throughout the front office during the shift

         High school diploma or equivalent

Previous hospitality, retail, or customer service experience is helpful but not required.

If you're the type of person who remembers names, enjoys solving problems, and loves making someone's day better, you'll thrive in this role.

About Us

At Marcus Hotels & Resorts, we believe our associates are our greatest asset. Our culture is built around the philosophy of People Pleasing People, creating memorable experiences for both guests and team members.

The Hyatt Regency Coralville Hotel & Conference Center offers a dynamic and welcoming workplace where associates can grow, develop, and take pride in delivering exceptional service.

Marcus Hotels & Resorts is an Equal Opportunity Employer.
All offers of employment are subject to E-Verify verification of identity and employment eligibility.

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