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Front Desk Agent Pm Jobs (NOW HIRING)

Lodgco Hospitality

Front Desk Agent - PM

Ann Arbor, MI · On-site

$15/hr

  • Retirement

  • PTO

Must be able to work weekends with availability to cover PM shift (3pm-11pm). JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in ...

Hilton

Front Desk Agent (PM)

Oklahoma City, OK

$15/hr

The Guest Service/Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel.

Renaissance Seattle

Front Desk Agent - PM Shift

Seattle, WA · On-site

$16.25 - $20.50/hr

Renaissance Front Office Agent We are seeking a Renaissance Front Office Agent to work the PM shift ... High school diploma or GED * 1 year experience in the guest services, front desk, or related field

Marriott El Paso

Front Desk Agent

El Paso, TX · On-site

$13 - $16.25/hr

Marriott El Paso seeks a qualified front desk agent with a high level of professionalism and ... Candidate must be flexible and available in the PM, weekends and holidays. Position can be ...

AtWork!

Front Desk Agent

Cedar Park, TX · On-site

$15 - $17/hr

Front Desk Agent Pay: $15.00 - $17.00/hr DOE Schedule Availability 9:00 AM - 10:00 PM Job Summary The Front Desk Agent is responsible for guest check-ins and check-outs, reservations, answering ...

Canterbury Hotel Group

Front Desk Agent

Portland, OR · On-site

$16 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

**Front desk evening shift 3 pm-11 pm** JOIN OUR TEAM !! We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel ...

A-1 Hospitality Group

Front Desk Agent

Meridian, ID · On-site

$13.75 - $17.50/hr

Front Desk Agent We are seeking an ambitious, dependable, self-motivated, and customer service ... This is a requiring flexibility to work 6:00 AM-2:00 PM, 2:00 PM-10:00 PM, and occasional half ...

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Front Desk Agent Pm information

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$9

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$20

How much do front desk agent pm jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for front desk agent pm in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Agent Pm vs Front Desk Agent Am?

AspectFront Desk Agent PmFront Desk Agent Am
Shift TimingAfternoon to EveningMorning to Afternoon
CertificationsCustomer Service, HospitalityCustomer Service, Hospitality
Work EnvironmentHotel Front Desk, HospitalityHotel Front Desk, Hospitality
Employer UsageHotels, ResortsHotels, Resorts

Both Front Desk Agent Pm and Front Desk Agent Am roles require similar certifications and work in hotel front desks within the hospitality industry. The main difference lies in their shift timings, with Pm working in the afternoon to evening and Am working in the morning to afternoon. Employers typically assign these roles based on operational needs, but the responsibilities and qualifications are largely the same.

What front desk agent pm jobs pay the most?

Front Desk Agent PM positions at luxury hotels or high-end resorts tend to offer higher pay, especially in locations with a strong tourism industry. Salaries can also increase with experience, certifications, and additional responsibilities such as supervisory duties or multilingual skills.

What is a front desk agent pm?

Front Desk Agent PMs are hospitality professionals who work the evening or overnight shift at a hotel's front desk. Their primary responsibilities include checking guests in and out, handling reservations, addressing guest inquiries, and ensuring the safety and comfort of all guests during the night. They often handle late check-ins, process payments, and may also assist with administrative tasks or night audits. Excellent communication and problem-solving skills are essential for this role, as PM agents are often the main point of contact when other staff may not be available.

What are the key skills and qualifications needed to thrive as a front desk agent pm?

To thrive as a Front Desk Agent PM, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office equipment is essential. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this role. These qualities ensure seamless guest experiences, efficient night operations, and effective resolution of any issues that arise during evening shifts.

How much is the salary of a front desk agent pm?

The salary of a front desk agent working in the evening or night shift typically ranges from $11 to $15 per hour, depending on location and experience. Full-time positions may offer annual salaries between $22,000 and $31,000, often with additional benefits such as flexible hours and customer service skills being important. Salaries can vary based on the employer and geographic region.

What are some common challenges faced by front desk agents working evening shifts, and how can they prepare for them?

Front Desk Agents on PM shifts often handle late check-ins, address guest concerns after regular management hours, and may encounter unexpected issues such as overbooked rooms or maintenance emergencies. Staying organized, remaining calm under pressure, and having strong communication skills are essential for quickly resolving guest needs. Building familiarity with emergency procedures and maintaining clear communication with housekeeping and security teams can help ensure smooth operations during less-staffed evening hours.

Is being a front desk agent stressful?

Front desk agents often experience stress due to managing multiple tasks such as guest check-ins, handling complaints, and coordinating with staff, especially during busy periods. Good communication skills and the ability to stay organized help manage the workload and reduce stress levels.
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What states have the most Front Desk Agent Pm jobs?

States with the most job openings for Front Desk Agent Pm jobs include:

What job categories do people searching Front Desk Agent Pm jobs look for?

The top searched job categories for Front Desk Agent Pm jobs are:

Front Desk Agent Pm jobs near you
Infographic showing various Front Desk Agent Pm job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Agent - PM

Lodgco Hospitality

Ann Arbor, MI • On-site

$15/hr

Part-time

Retirement, PTO

Posted 24 days ago

Job description

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.


Join Our Team Today!

The Residence Inn by Marriott located in Ann Arbor, MI, is seeking enthusiastic Front Desk Agents to assist with hotel guest service operations. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!

Please note: Must be able to work weekends with availability to cover PM shift (3pm-11pm).


JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner.

ESSENTIAL JOB FUNCTIONS:

  • Perform guest registrations (check ins & check outs), room assignments, and special requests
  • Understanding of daily hotel operations, policies, procedures, and internal rules
  • Knowledge of Brand’s operating systems and Brand’s customer loyalty programs
  • Familiar with guest rooms, locations, amenities, features, and all other services offered
  • Knowledge of room rates, packages, discounts, and promotions
  • Ensure proper credit when checking out guest(s) and handle late charges accordingly
  • Knowledge of cash handling and bank procedures to check out all guest(s)
  • Bank out at end of shift by following drop procedures
  • Answer phones, handle mail, and take messages
  • Assist guests with problems and questions; ensure all guest problems are resolved
  • Knowledge about the city, local area, and attractions
  • Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
  • Know all emergency procedures and the proper action to take
  • Operate safe deposit boxes

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES:

  • Ability to learn quickly and work in a fast-paced position with constant guest interaction
  • Communication both verbal and written
  • Computer and telephone skills
  • Must be able to multi-task
  • Flexibility with schedule

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

  • Hotel or customer service experience is preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Satisfactory criminal background screening required - Valid driver’s license with safe driving record may be required –

SUPERVISORY RESPONSBILITY

This position has no supervisory responsibilities


BENEFITS WE OFFER

  • Career development & training
  • Paid time off
  • Travel and hotel discounts
  • 401(k) with company match
  • Incentive programs
  • And more!

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel including nights and weekends.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.


NOTICE OF E-VERIFY PARTICIPATION

Lodgco Hospitality participates in E-Verify to confirm the identity and employment authorization of individuals hired to work in the United States. Before submitting this application, please review the following documents:

  • E-Verify Notice of Participation
  • Right to Work

By continuing with this application, you acknowledge that you have been informed of our participation in E‑Verify and have had the opportunity to review these notices.