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Front Counter Manager Jobs (NOW HIRING)

POOL EQUIPMENT & SUPPLY INC

Front Counter

Concord, NC · On-site

$14.75 - $19/hr

The Front Counter position will assist pool builders and service professionals with purchasing ... Work with managers, sales force, and warehouse/drivers to ensure customer satisfaction. * Offer ...

Shepherd Electric Supply

Counter Manager

Frederick, MD · On-site

$18 - $21.50/hr

... in front of you * Represent Shepherd's brand in every interaction - appearance, language, and ... The Branch Manager trusts that the counter runs correctly and professionally when they're not ...

Shepherd Electric Supply

Counter Manager

Frederick, MD · On-site

$18 - $21.50/hr

... in front of you * Represent Shepherd's brand in every interaction - appearance, language, and ... The Branch Manager trusts that the counter runs correctly and professionally when they're not ...

Sandwich Master

Front Counter Rep

Rindge, NH · On-site

$14/hr

The Front Counter position will be responsible for ensuring guest satisfaction, primarily by ... Performs other duties as assigned by management. * Able to interact with guests and co-workers in a ...

Sandwich Master

Front Counter Rep

Rindge, NH · On-site

$14/hr

The Front Counter position will be responsible for ensuring guest satisfaction, primarily by ... Performs other duties as assigned by management. * Able to interact with guests and co-workers in a ...

Southern Tire Mart

Front Counter Sales

Dallas, TX · On-site

$16.25 - $20.75/hr

Front Counter Sales Job Category: Service Requisition Number: FRONT003016 Posted: April 1, 2026 ... Create and manage service tickets in the system. * Coordinate repair schedules with technicians and ...

Southern Tire Mart

Front Counter Sales

Mesa, AZ · On-site

$16 - $20.75/hr

Front Counter Sales Job Category: Service Requisition Number: FRONT003022 Posted: April 1, 2026 ... Create and manage service tickets in the system. * Coordinate repair schedules with technicians and ...

Irish Companies

Front Counter Associate

Buffalo, NY · On-site

$21 - $25/hr

Description We are looking for a Front Counter Associate responsible for supporting the Plant Manager by dispatching drivers and service technicians, performing data entry, and assisting with ...

YS Plumbing & Heating Supply

Be Seen First

Front Counter Sales Person

Bronx, NY · On-site

$25 - $30/hr

Work closely with management and team members to provide strong customer service * Help resolve ... Previous plumbing supply, & Front counter sales experience preferred * Strong communication and ...

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How much do front counter manager jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for front counter manager in the United States is $21.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $20.67 per hour, depending on experience, location, and employer.

What is the difference between Front Counter Manager vs Customer Service Supervisor?

AspectFront Counter ManagerCustomer Service Supervisor
CredentialsHigh school diploma; experience in retail or food serviceHigh school diploma; experience in customer service roles
Work EnvironmentFront desk, retail counters, restaurantsCustomer service departments, call centers
Employer & IndustryRetail, hospitality, food serviceVarious industries with customer service needs

The Front Counter Manager primarily oversees daily operations at the front desk or service counter, managing staff and ensuring customer satisfaction. The Customer Service Supervisor focuses on supervising customer service teams, handling escalations, and improving service quality. While both roles require strong communication skills and experience in customer interactions, the Front Counter Manager is more involved in operational management at the point of service, whereas the Customer Service Supervisor emphasizes team supervision and service standards across multiple channels.

What are the key skills and qualifications needed to thrive as a Front Counter Manager, and why are they important?

To thrive as a Front Counter Manager, you need strong customer service skills, supervisory experience, and a solid understanding of point-of-sale operations, often backed by a high school diploma or equivalent. Familiarity with POS systems, inventory management software, and basic scheduling tools is typically required. Exceptional communication, problem-solving, and leadership abilities help you motivate staff and resolve customer issues effectively. These skills are crucial for ensuring smooth daily operations, high customer satisfaction, and a productive team environment.

What are some common challenges faced by Front Counter Managers, and how can they effectively address them?

Front Counter Managers often face challenges such as managing high customer volumes during peak hours, maintaining quality service under pressure, and coordinating a diverse team. To address these, effective communication, strong organizational skills, and the ability to delegate tasks appropriately are crucial. Regular team briefings, clear role assignments, and proactive problem-solving can help create a smooth workflow and ensure customer satisfaction even during busy periods.

What does a Front Counter Manager do?

A Front Counter Manager oversees the operation of the front counter area in establishments such as restaurants, cafes, or retail stores. Their responsibilities typically include supervising staff, ensuring excellent customer service, managing cash registers, and handling customer inquiries or complaints. They also help train new employees, maintain cleanliness and organization, and monitor inventory levels for front-of-house supplies. The goal is to create a smooth and positive experience for both customers and staff.
What cities are hiring for Front Counter Manager jobs? Cities with the most Front Counter Manager job openings:
What are the most commonly searched types of Front Counter jobs? The most popular types of Front Counter jobs are:
What states have the most Front Counter Manager jobs? States with the most job openings for Front Counter Manager jobs include:
Front Counter Manager jobs near you

Front Counter

POOL EQUIPMENT & SUPPLY INC

Concord, NC • On-site

$14.75 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

The Front Counter position will assist pool builders and service professionals with purchasing pools parts, equipment and products as well as providing knowledgeable advice about the pool products and applications.

  • Pool industry experience required.
  • Greet and assist customers.
  • Accurately key in and pull orders to prevent inventory error.
  • Work with managers, sales force, and warehouse/drivers to ensure customer satisfaction.
  • Offer knowledgeable advice on substitutes, equivalent products, and/or product application.
  • Phone sales and call existing customers.
  • Advise customers of new products and techniques being introduced into the pool industry.
  • Responsible for receiving and posting payments to orders.
  • Responsible for maintaining cash drawer.
  • Coordinate with branch manager or purchasing agent to facilitate special orders.
  • Assist in stocking the warehouse as needed.
  • Process warranties, exchanges, and returns to stock assuring that product was purchased at your branch and is still under warranty according to the manufacturer guidelines or still in original packaging.
  • Attend new product training and seminars.
  • Answer and direct incoming calls.
  • Perform general housekeeping in the counter area including the bathrooms and remove trash daily.
  • Make coffee and change the water cooler bottle as needed.
  • Stock counter products and supplies. (Including products, coffee, water cooler, paper, and general janitorial supplies)
  • Performs other related duties as assigned.

Must be able to pass a pre-employment drug test.

Compensation commensurate with experience

Our company benefit options include insurance (health, dental, vision, basic life, voluntary life and disability), 401(K) with company match and paid time off.

Pool Equipment & Supply, Inc is an equal opportunity employer.