ZipRecruiter

Log In

1

Front Counter Associate Jobs (NOW HIRING)

Kriete Truck Centers

Parts Counter Associate

Mauston, WI · On-site

$18 - $23.50/hr

At Kriete Truck Centers, our Front Parts Counter Associates play a critical role in delivering exceptional service to our customers by assisting them with any of their parts needs. This process can ...

asburyauto

Parts Counter Associate

Falls Church, VA

$17.25 - $22.75/hr

The Parts Counter Associate is responsible to sell parts to all customers, over the counter ... Stock Awards(select management and front-line team member's eligible Insurance / Retirement:

next page

Showing results 1-20

People also search for

All JobsFront Counter Associate Jobs

Front Counter Associate information

See salary details

$11

$17

$23

How much do front counter associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for front counter associate in the United States is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are Front Counter Associates?

Front Counter Associates are employees who provide direct customer service at the front desk or counter of an establishment, such as a restaurant, retail store, or service center. Their main responsibilities include greeting customers, processing transactions, answering questions, and sometimes handling basic complaints or returns. They play a key role in creating a positive first impression and ensuring efficient service. Strong communication and organizational skills are essential for this role.

What are some common challenges a Front Counter Associate faces during busy periods, and how can they manage them effectively?

During peak hours, Front Counter Associates often juggle multiple customer requests while maintaining accuracy and a friendly demeanor. Managing long lines, handling special requests, and keeping orders organized can be challenging. Effective time management, clear communication with kitchen staff, and staying calm under pressure are key strategies for success. Many employers provide training on these skills, and teamwork is essential to ensure a smooth workflow and positive customer experience.

What are the key skills and qualifications needed to thrive as a Front Counter Associate, and why are they important?

To thrive as a Front Counter Associate, you need excellent customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is typically required. Strong communication, problem-solving, and a friendly attitude help you stand out in this customer-facing role. These skills ensure efficient transactions, positive customer experiences, and smooth daily operations.

What is the difference between Front Counter Associate vs Cashier?

AspectFront Counter AssociateCashier
Primary RoleAssists customers at the front counter, handles inquiries, and provides serviceProcesses transactions at checkout, handles payments
Work EnvironmentRetail stores, restaurants, service countersRetail stores, supermarkets, restaurants
CredentialsHigh school diploma often preferred; customer service skillsHigh school diploma; basic math skills
Employer UsageUsed interchangeably in retail and service industriesCommonly used in retail and food service sectors

While both roles involve customer interaction at the point of sale, a Front Counter Associate typically provides broader assistance, including answering questions and managing customer needs, whereas a Cashier primarily focuses on processing transactions. The roles often overlap but differ in scope and responsibilities within retail and service environments.

What cities are hiring for Front Counter Associate jobs? Cities with the most Front Counter Associate job openings:
What are the most commonly searched types of Front Counter jobs? The most popular types of Front Counter jobs are:
What states have the most Front Counter Associate jobs? States with the most job openings for Front Counter Associate jobs include:
Front Counter Associate jobs near you
Front Counter Associate

Front Counter Associate

Victory Lane Indoor Karting

Charlotte, NC

$9 - $11/hr

Part-time

Posted 7 days ago

Job description

Department: Front Counter

Reports to: Front Counter Manager, Manager on Duty and General Manager

Consults with:  Shift Leader, Head Track Official, Facilities Manager, Track Officials, Front Counter Staff, Event Coordinator, Event Manager, Front Counter Manager

Overall Responsibility: Oversee guest experience through Victory Lane Karting and Gasoline Alley.  Front counter is also responsible for laundry and Victory Lane Karting and Gasoline Alley cleanliness

Skills and Qualifications:

  • Develop strong sense of customer service

  • Develop proficiency on Club Speed

  • Develop leadership skills

  • Self-motivated

  • Develop problem solving – the ability to think on one’s feet and come up with best solution

Key Areas of Responsibilities:

Communication

  • Communicate with track and any event coordinators at the beginning of shift, to make sure the transition between shifts is smooth and that all staff members are on the same page. 

  • Communicate with next shifts coworkers at end of first shift, to make sure they have all the information they need regarding walk-ins, events, laundry in order to have a productive and successful shift. 

  • Communicate with track officials about racing, trouble customers, and events to ensure a smooth flow of racing and a good racing experience for all.

  • Communicate with General Manager and Facilities manager when something breaks

  • Communicate with General Manager about any issues (guests, staff, karts, software) that arise during the shift

  • Consult with GM regarding family races or double-seater races. 

Facility Cleanliness

  • Ensure that there are clean head socks for the track, clean bar towels for closing, receipt paper and other essentials on hand at the front. 

  • Oversee nightly cleaning and closing duties are completed and Victory Lane Karting and Gasoline Alley are ready for business the next day.

  • Keep up with laundry – suits, head socks, bar towels, table cloths and face cloths (in season)

  • Complete all daily tasks

Guest Experience

  • Give clear and complete drivers meeting to all first-time guests

  • Ensure all guests know where to find suits, helmets, head socks and where the entrances to the track are

  • Ensure all guests know when their race is and how to look at the up-next screens

  • Answer the phone, call back miss calls and check voicemail

  • Explain pricing and pricing policy (no transferring, specials, races stay on account etc) so all guests know 

  • Explain bowling etiquette and how to work the bowling machines to all Gasoline Alley guests.

  • Ensure that all guests know where they need to be. 

  • Approach and talk to guests, especially if they look unsure or lost 

  • Consult with GM regarding guest complaints

Operations

  • Prioritize front counter operations for facility safety, guest experience and facility cleanliness

Gasoline Alley

  • Identify common problems with the lanes and notify GM or Facilities Manager

  • Check lanes for cleanliness throughout the day

  • Oversee lanes for safety and proper use of equipment

Company Description

Victory Lane Karting is a family owned and operated business that started in 2000. We offer high speed go kart racing, bowling, and a full restaurant. We cater to "Arrive and Drive" customers looking for an exciting day, competitive racers looking to challenge their skills in our racing leagues and formatted corporate events for companies interested in a team building experience. Whether you are looking for a relaxing evening at the bar or an exciting, high speed, competitive experience, Victory Lane is your place to race!