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Front Counter Associate Jobs in Oregon (NOW HIRING)

Big 5 LLC

Retail Cashier Associate - Part-time

Ontario, OR · On-site

$14.05 - $14.65/hr

The primary responsibilities include operating and managing the front counter point-of-sale (POS ... Direction of sales associates using the PA system * Answer phone calls and respond to customer ...

Big 5 LLC

Retail Cashier Associate - Part-time

Eugene, OR · On-site

$15.15 - $15.75/hr

The primary responsibilities include operating and managing the front counter point-of-sale (POS ... Direction of sales associates using the PA system * Answer phone calls and respond to customer ...

Big 5 LLC

Retail Cashier Associate - Part-time

Newport, OR · On-site

$15.90 - $16.40/hr

The primary responsibilities include operating and managing the front counter point-of-sale (POS ... Direction of sales associates using the PA system * Answer phone calls and respond to customer ...

Big 5 LLC

Retail Cashier Associate - Part-time

Salem, OR · On-site

$15.05 - $15.65/hr

The primary responsibilities include operating and managing the front counter point-of-sale (POS ... Direction of sales associates using the PA system * Answer phone calls and respond to customer ...

Big 5 LLC

Retail Cashier Associate - Part-time

Woodburn, OR · On-site

$15.05 - $15.65/hr

The primary responsibilities include operating and managing the front counter point-of-sale (POS ... Direction of sales associates using the PA system * Answer phone calls and respond to customer ...

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Front Counter Associate information

What are Front Counter Associates?

Front Counter Associates are employees who provide direct customer service at the front desk or counter of an establishment, such as a restaurant, retail store, or service center. Their main responsibilities include greeting customers, processing transactions, answering questions, and sometimes handling basic complaints or returns. They play a key role in creating a positive first impression and ensuring efficient service. Strong communication and organizational skills are essential for this role.

What are some common challenges a Front Counter Associate faces during busy periods, and how can they manage them effectively?

During peak hours, Front Counter Associates often juggle multiple customer requests while maintaining accuracy and a friendly demeanor. Managing long lines, handling special requests, and keeping orders organized can be challenging. Effective time management, clear communication with kitchen staff, and staying calm under pressure are key strategies for success. Many employers provide training on these skills, and teamwork is essential to ensure a smooth workflow and positive customer experience.

What are the key skills and qualifications needed to thrive as a Front Counter Associate, and why are they important?

To thrive as a Front Counter Associate, you need excellent customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is typically required. Strong communication, problem-solving, and a friendly attitude help you stand out in this customer-facing role. These skills ensure efficient transactions, positive customer experiences, and smooth daily operations.

What is the difference between Front Counter Associate vs Cashier?

AspectFront Counter AssociateCashier
Primary RoleAssists customers at the front counter, handles inquiries, and provides serviceProcesses transactions at checkout, handles payments
Work EnvironmentRetail stores, restaurants, service countersRetail stores, supermarkets, restaurants
CredentialsHigh school diploma often preferred; customer service skillsHigh school diploma; basic math skills
Employer UsageUsed interchangeably in retail and service industriesCommonly used in retail and food service sectors

While both roles involve customer interaction at the point of sale, a Front Counter Associate typically provides broader assistance, including answering questions and managing customer needs, whereas a Cashier primarily focuses on processing transactions. The roles often overlap but differ in scope and responsibilities within retail and service environments.

What cities in Oregon are hiring for Front Counter Associate jobs? Cities in Oregon with the most Front Counter Associate job openings:
Front Counter Associate jobs near you
Automotive Parts Counter Associate

Automotive Parts Counter Associate

Henry Day Ford

Aloha, OR • On-site

$37K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We're not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Aloha Kia Kauai, a Ken Garff Automotive Dealership, is currently looking for a talented Parts Front Counter Sales Associate that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork.

As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!

Here's why you'll want to work here:

  • Paid training and real career growth
  • Competitive compensation package
  • Compensation: Average - $37,500-$65,000+ yearly
  • Great people with a great culture
  • Paid Time Off and 401k with Company match
  • Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
  • Year-end bonus program for all employees (Garff Giveback)
  • Employee discounts on Vehicle Purchase, Parts, Service and More!

***The pay scale above is the compensation range that the Company reasonably expects to pay for this position. Within this range, individual pay is determined by several factors including, but not limited to, specific skills, relevant work experience, relevant education and/or training, and performance related bonuses and incentives.

Here's what you'll be doing:

  • Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to the dealership's guidelines; deals directly with customer complaints stemming from parts issues.
  • Encourage the sale of branded parts.
  • Schedule regular efforts to improve the efficiency of customer/Parts Department interactions and transactions
  • Establish processes to ensure accuracy between inventory and computer records.
  • Refresh accessory displays and coordinate with Sales Manager in ensuring an accessory vehicle is available.
  • Monitor the workflow in the parts department and intervene as needed to ensure the work is completed on time and technician needs are met.
  • Make warranty and billing adjustments.
  • Monitor backorders daily ensuring deliveries are shipped and received as quickly as possible
  • Ensure that all dealership purchases are properly accounted for before payment is made.
  • Assure that all parts are properly tagged to ensure that the dealership recovers full credit from the factory.
  • Assist in collecting on overdue accounts.
  • Notify all special-order customers upon arrival of parts.

Here's what you'll need:

  • 2 or more years of experience in an automotive parts department preferred
  • Ability to read and comprehend job-related instructions and information whether electronic or paper-based
  • Deals creatively and logically with any problems that arise, while expressing empathy for customers and their problems
  • High School diploma or equivalent required
  • Must have the ability to move about the parts department and have computer skills
  • Ability to meet the physical requirements of the role (i.e. lift over 50lbs.)
  • A valid in-state driver's license and a good driving record, per company standards

We are an Equal Opportunity Employer

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