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Front Counter Associate Jobs in Oregon (NOW HIRING)

The primary responsibilities include operating and managing the front counter point-of-sale (POS ... Direction of sales associates using the PA system * Answer phone calls and respond to customer ...

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Front Counter Associate information

What are Front Counter Associates?

Front Counter Associates are employees who provide direct customer service at the front desk or counter of an establishment, such as a restaurant, retail store, or service center. Their main responsibilities include greeting customers, processing transactions, answering questions, and sometimes handling basic complaints or returns. They play a key role in creating a positive first impression and ensuring efficient service. Strong communication and organizational skills are essential for this role.

What is the highest paid receptionist job?

The highest paid receptionist roles are often executive or administrative receptionists in large corporations or specialized industries, with salaries reaching over $50,000 annually. Experience, certifications, and working in high-demand sectors like healthcare or legal services can increase earning potential.

What is the work of a front desk associate?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks such as data entry and maintaining records. They often use computer software like Microsoft Office and need good communication and customer service skills. The role typically requires a friendly demeanor and the ability to handle multiple tasks efficiently.

What are some common challenges a Front Counter Associate faces during busy periods, and how can they manage them effectively?

During peak hours, Front Counter Associates often juggle multiple customer requests while maintaining accuracy and a friendly demeanor. Managing long lines, handling special requests, and keeping orders organized can be challenging. Effective time management, clear communication with kitchen staff, and staying calm under pressure are key strategies for success. Many employers provide training on these skills, and teamwork is essential to ensure a smooth workflow and positive customer experience.

Is front desk associate hard?

A front counter associate role typically involves customer service, handling transactions, and maintaining a clean environment, which can be physically and mentally demanding during busy periods. Success in this job requires good communication skills, multitasking ability, and attention to detail, but it is generally considered manageable with proper training and experience.

What are the key skills and qualifications needed to thrive as a Front Counter Associate, and why are they important?

To thrive as a Front Counter Associate, you need excellent customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is typically required. Strong communication, problem-solving, and a friendly attitude help you stand out in this customer-facing role. These skills ensure efficient transactions, positive customer experiences, and smooth daily operations.

What is the difference between Front Counter Associate vs Cashier?

AspectFront Counter AssociateCashier
Primary RoleAssists customers at the front counter, handles inquiries, and provides serviceProcesses transactions at checkout, handles payments
Work EnvironmentRetail stores, restaurants, service countersRetail stores, supermarkets, restaurants
CredentialsHigh school diploma often preferred; customer service skillsHigh school diploma; basic math skills
Employer UsageUsed interchangeably in retail and service industriesCommonly used in retail and food service sectors

While both roles involve customer interaction at the point of sale, a Front Counter Associate typically provides broader assistance, including answering questions and managing customer needs, whereas a Cashier primarily focuses on processing transactions. The roles often overlap but differ in scope and responsibilities within retail and service environments.

Can I be a receptionist with no experience?

Front Counter Associate positions often do not require prior experience, as on-the-job training is common. Basic skills such as good communication, organization, and a friendly attitude are typically sufficient for entry-level roles, though some employers may prefer previous customer service experience or familiarity with scheduling and point-of-sale systems.
What cities in Oregon are hiring for Front Counter Associate jobs? Cities in Oregon with the most Front Counter Associate job openings:
Retail Cashier Associate - Part-time

Retail Cashier Associate - Part-time

Big 5 LLC

Corvallis, OR • On-site

$15.05 - $15.65/hr

Part-time

Posted 10 days ago


Big 5 Sporting Goods rating

5.1

Company rating: 5.1 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

576th of 713 rated retailers


Job description

With nearly 400 stores across the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 70 years, everything we do comes down to having the most energetic, sports-minded individual on our team.

Role Overview

Cashiers play a key role in delivering outstanding customer experience. The primary responsibilities include operating and managing the front counter point-of-sale (POS) system while ensuring a smooth pleasant shopping experience for every customer.

Primary Duties

  • Provide excellent customer service by welcoming and assisting customers during entry and exit, ensuring a positive shopping experience
  • Direction of sales associates using the PA system
  • Answer phone calls and respond to customer inquiries
  • Recommend products and suggest add-on sales
  • Cash-handling and bagging of purchased merchandise
  • Maintain a clean, organized, and fully stocked sales floor
  • Receive merchandise shipment
  • Performs or may perform additional duties as assigned by management and supervision

Position Requirements

  • Must be 18 years of age or older
  • Strong communication and interpersonal skills
  • Must possess basic organizational and/or applicable math skills
  • Detail-oriented and reliable
  • Ability to work in a fast-paced environment
  • Basic knowledge of sporting goods is a plus
  • Upon accepting a position offered, candidate will be subject to E-Verify
  • Light to moderate lifting may be required, with or without reasonable accommodation

Benefits

Flexible Schedule, Employee Merchandise Discount, Ticket Discounts to Top Attractions and Events, Employee Referral Program, Paid Sick Leave, *Dental, Medical Insurance (*Must regularly work at least 1560 hours per year to maintain Medical, Dental eligibility), *Savings and Profit-Sharing Plan – 401k/Roth IRA (*Must work at least 1000 hours per year to qualify for 401k eligibility).

Pay Scale: $15.05 - $15.65 per hour


What Big 5 Sporting Goods employees say

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