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Front Counter Manager Jobs in Indiana (NOW HIRING)

Southern Tire Mart at Pilot

Front Counter Sales

Plymouth, IN · On-site

$14.75 - $19/hr

Create and manage service tickets in the system. * Coordinate repair schedules with technicians and ... front counter area. * Ensure all customer interactions reflect Southern Tire Mart's service ...

Southern Tire Mart at Pilot

Front Counter Sales

Memphis, IN · On-site

$15 - $19.25/hr

Create and manage service tickets in the system. * Coordinate repair schedules with technicians and ... front counter area. * Ensure all customer interactions reflect Southern Tire Mart's service ...

Sunrise Dairy Queen Group

Front Counter Crew

New Castle, IN · On-site

$10 - $14/hr

Pay Range: $10-$14/hr Front Counter Crew Member We strive to create positive memories for all our ... Perform other duties as assigned by management Requirements: * Communicate positively with fans and ...

Sunrise Dairy Queen Group

Front Counter Crew

Greenwood, IN · On-site

$10 - $14/hr

Pay Range: $10-$14/hr Front Counter Crew Member We strive to create positive memories for all our ... Perform other duties as assigned by management Requirements: * Communicate positively with fans and ...

Sunrise Dairy Queen Group

Front Counter Crew

Whiteland, IN · On-site

$10 - $14/hr

Pay Range: $10-$14/hr Front Counter Crew Member We strive to create positive memories for all our ... Perform other duties as assigned by management Requirements: * Communicate positively with fans and ...

Dairy Queen

Front Counter Crew

New Castle, IN · On-site

$10 - $14/hr

Pay Range: $10-$14/hr Front Counter Crew Member We strive to create positive memories for all our ... Perform other duties as assigned by management Requirements: * Communicate positively with fans and ...

Dairy Queen

Front Counter Crew

Trafalgar, IN · On-site

$10 - $14/hr

Pay Range: $10-$14/hr Front Counter Crew Member We strive to create positive memories for all our ... Perform other duties as assigned by management Requirements: * Communicate positively with fans and ...

Dairy Queen

Front Counter Crew

Greenwood, IN · On-site

$10 - $14/hr

Pay Range: $10-$14/hr Front Counter Crew Member We strive to create positive memories for all our ... Perform other duties as assigned by management Requirements: * Communicate positively with fans and ...

Dairy Queen

Front Counter Crew

Whiteland, IN · On-site

$10 - $14/hr

Pay Range: $10-$14/hr Front Counter Crew Member We strive to create positive memories for all our ... Perform other duties as assigned by management Requirements: * Communicate positively with fans and ...

Dairy Queen

Front Counter Crew Member

Elwood, IN · On-site

$11.50 - $15/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Dairy Queen

Front Counter Crew Member

Columbus, IN · On-site

$10.50/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Dairy Queen

Front Counter Crew Member

Rochester, IN · On-site

$11.25 - $14.75/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

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Front Counter Manager information

What are the key skills and qualifications needed to thrive as a Front Counter Manager, and why are they important?

To thrive as a Front Counter Manager, you need strong customer service skills, supervisory experience, and a solid understanding of point-of-sale operations, often backed by a high school diploma or equivalent. Familiarity with POS systems, inventory management software, and basic scheduling tools is typically required. Exceptional communication, problem-solving, and leadership abilities help you motivate staff and resolve customer issues effectively. These skills are crucial for ensuring smooth daily operations, high customer satisfaction, and a productive team environment.

What are some common challenges faced by Front Counter Managers, and how can they effectively address them?

Front Counter Managers often face challenges such as managing high customer volumes during peak hours, maintaining quality service under pressure, and coordinating a diverse team. To address these, effective communication, strong organizational skills, and the ability to delegate tasks appropriately are crucial. Regular team briefings, clear role assignments, and proactive problem-solving can help create a smooth workflow and ensure customer satisfaction even during busy periods.

What does a Front Counter Manager do?

A Front Counter Manager oversees the operation of the front counter area in establishments such as restaurants, cafes, or retail stores. Their responsibilities typically include supervising staff, ensuring excellent customer service, managing cash registers, and handling customer inquiries or complaints. They also help train new employees, maintain cleanliness and organization, and monitor inventory levels for front-of-house supplies. The goal is to create a smooth and positive experience for both customers and staff.

What is the difference between Front Counter Manager vs Customer Service Supervisor?

AspectFront Counter ManagerCustomer Service Supervisor
CredentialsHigh school diploma; experience in retail or food serviceHigh school diploma; experience in customer service roles
Work EnvironmentFront desk, retail counters, restaurantsCustomer service departments, call centers
Employer & IndustryRetail, hospitality, food serviceVarious industries with customer service needs

The Front Counter Manager primarily oversees daily operations at the front desk or service counter, managing staff and ensuring customer satisfaction. The Customer Service Supervisor focuses on supervising customer service teams, handling escalations, and improving service quality. While both roles require strong communication skills and experience in customer interactions, the Front Counter Manager is more involved in operational management at the point of service, whereas the Customer Service Supervisor emphasizes team supervision and service standards across multiple channels.

What are the most commonly searched types of Front Counter jobs in Indiana? The most popular types of Front Counter jobs in Indiana are:
What cities in Indiana are hiring for Front Counter Manager jobs? Cities in Indiana with the most Front Counter Manager job openings:
Front Counter Manager jobs near you

Front Counter Sales Associate

Best-One Tire & Service Inc

Indianapolis, IN • On-site

$15.25 - $19/hr

Other

Medical, Dental, Vision, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Description

Join our Best-One Team - now hiring a Front Counter Sales Associate at our Southside location.


Full-Time position:


Pay: Competitive; Based on experience


Who we are:

Over the past 77 years, what started out as a single bay service station has grown into a respected tire and service company with over 285 locations in over 35 states - one of the largest independent tire companies in North America. At Best-One, we strive to be the leading the most trusted provider of tires and service in all of our markets with a mission for creating raving fans. And we know our success starts with our team members - our internal ravings fans. 


We're looking for a Front Counter Sales Associate who place an emphasis on creating results for teammates, customers, and the company.  


By joining our team, you will get:

Top Pay

Paid holidays & vacations; closed most major holidays

Normal Hours 7:30AM to 5:00PM M-F Off Saturday and Sunday

Health/dental/vision

401-K Matching

Team member discount program

Continuing education/training

...and being a part of a company that offers a career, not just a job!


What You'll Do as a Front Counter Sales Associate

Sells tires at retail price with road hazard, valves, balance, and disposal.

Notifies customer of problems discovered in vehicle inspection and sells solutions.

Follows up on all work done for a customer, not just tires sold.

Knowledgeable about product in stock and shop capabilities.

Knows and follows all prescribed policies and paperwork procedures (invoicing, credit, etc.).

Learns products sold by both employer and competitors.

Performs other duties, from time to time, as assigned by the supervisor.


What boxes you have to check:

Sales and/or management experience with a proven track record

Minimum 1 year experience in the tire or automotive / transportation or farm service industry

At least 18 years of age

Valid driver's license required

High school diploma or equivalent

Ability to perform all job functions that require lifting and or carrying single items weighing at least 50 lbs., as well as functions and activities such as pulling, pushing, bending, standing, lifting, reaching, and stooping, kneeling, crouching, or crawling.


Employer is an Equal Opportunity & Drug-Free Employer

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