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Front Counter Manager Jobs in Indiana (NOW HIRING)

Dairy Queen

Front Counter Crew Member

Westfield, IN · On-site

$11.50 - $15/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Dairy Queen

Front Counter Crew Member

Rochester, IN · On-site

$11.25 - $14.75/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Dairy Queen

Front Counter Crew Member

Columbus, IN · On-site

$10.50/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Dairy Queen

Front Counter Crew Member

Elwood, IN · On-site

$11.50 - $15/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

JG Holdings

Front Counter Crew Member

Westfield, IN · On-site

$11.50 - $15/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Dairy Queen

FRONT COUNTER CREW MEMBER

Westfield, IN

$11.50 - $15/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Dairy Queen

Front Counter Crew Member

Tipton, IN · On-site

$11.50 - $15/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Dairy Queen

Front Counter Crew Member

Westfield, IN · On-site

$11.50 - $15/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Dairy Queen

Front Counter Crew Member

Indianapolis, IN · On-site

$11.50 - $15/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

JG Holdings

Front Counter Crew Member

Westfield, IN

$11.50 - $15/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Pick Your Part

Sales - Retail Counter

Fort Wayne, IN · On-site

$15 - $19.25/hr

Actively manage the front counter area, processing cash and credit transactions using POS systems. * Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that ...

Pick Your Part

Sales - Retail Counter

Fort Wayne, IN · On-site

$15 - $19.25/hr

Actively manage the front counter area, processing cash and credit transactions using POS systems. * Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that ...

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Front Counter Manager information

What is the difference between Front Counter Manager vs Customer Service Supervisor?

AspectFront Counter ManagerCustomer Service Supervisor
CredentialsHigh school diploma; experience in retail or food serviceHigh school diploma; experience in customer service roles
Work EnvironmentFront desk, retail counters, restaurantsCustomer service departments, call centers
Employer & IndustryRetail, hospitality, food serviceVarious industries with customer service needs

The Front Counter Manager primarily oversees daily operations at the front desk or service counter, managing staff and ensuring customer satisfaction. The Customer Service Supervisor focuses on supervising customer service teams, handling escalations, and improving service quality. While both roles require strong communication skills and experience in customer interactions, the Front Counter Manager is more involved in operational management at the point of service, whereas the Customer Service Supervisor emphasizes team supervision and service standards across multiple channels.

What are the key skills and qualifications needed to thrive as a Front Counter Manager, and why are they important?

To thrive as a Front Counter Manager, you need strong customer service skills, supervisory experience, and a solid understanding of point-of-sale operations, often backed by a high school diploma or equivalent. Familiarity with POS systems, inventory management software, and basic scheduling tools is typically required. Exceptional communication, problem-solving, and leadership abilities help you motivate staff and resolve customer issues effectively. These skills are crucial for ensuring smooth daily operations, high customer satisfaction, and a productive team environment.

What are some common challenges faced by Front Counter Managers, and how can they effectively address them?

Front Counter Managers often face challenges such as managing high customer volumes during peak hours, maintaining quality service under pressure, and coordinating a diverse team. To address these, effective communication, strong organizational skills, and the ability to delegate tasks appropriately are crucial. Regular team briefings, clear role assignments, and proactive problem-solving can help create a smooth workflow and ensure customer satisfaction even during busy periods.

What does a Front Counter Manager do?

A Front Counter Manager oversees the operation of the front counter area in establishments such as restaurants, cafes, or retail stores. Their responsibilities typically include supervising staff, ensuring excellent customer service, managing cash registers, and handling customer inquiries or complaints. They also help train new employees, maintain cleanliness and organization, and monitor inventory levels for front-of-house supplies. The goal is to create a smooth and positive experience for both customers and staff.
What are the most commonly searched types of Front Counter jobs in Indiana? The most popular types of Front Counter jobs in Indiana are:
What cities in Indiana are hiring for Front Counter Manager jobs? Cities in Indiana with the most Front Counter Manager job openings:
Front Counter Manager jobs near you

Front Counter Crew Member

H and H Meridian Street

Indianapolis, IN • On-site

$11.50 - $15/hr

Other

Posted 5 days ago

Job description

You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc.  Franchisees are independent business owners.  The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Assist fans with menu navigation and product ingredient questions
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • Prepare treat products following restaurant, health, and safety standards and procedures
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Requirements:

  • Communicate positively with fans and co-workers constantly during shifts
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene and promptness
  • Have fun and maintain a positive attitude at all times!

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