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Front Counter Manager Jobs in Indiana (NOW HIRING)

Sales - Retail Counter

Fort Wayne, IN

$15 - $19.25/hr

Actively manage the front counter area, processing cash and credit transactions using POS systems. * Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that ...

Sales - Retail Counter

South Bend, IN

$20K - $24K/yr

Actively manage the front counter area, processing cash and credit transactions using POS systems. * Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that ...

Sales - Retail Counter

South Bend, IN · On-site

$20K - $24K/yr

Actively manage the front counter area, processing cash and credit transactions using POS systems. * Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that ...

... and front counter duties.  They must possess high quality customer service skills as well ... DOT screening annually People Management: No Physical Requirements / Work Environment: * Must be ...

... and front counter duties.  They must possess high quality customer service skills as well ... DOT screening annually People Management: No Physical Requirements / Work Environment: * Must be ...

... and front counter duties.  They must possess high quality customer service skills as well ... DOT screening annually People Management: No Physical Requirements / Work Environment: * Must be ...

... and front counter duties.  They must possess high quality customer service skills as well ... DOT screening annually People Management: No Physical Requirements / Work Environment: * Must be ...

... and front counter duties.  They must possess high quality customer service skills as well ... DOT screening annually People Management: No Physical Requirements / Work Environment: * Must be ...

... and front counter duties.  They must possess high quality customer service skills as well ... DOT screening annually People Management: No Physical Requirements / Work Environment: * Must be ...

... Manager in Training for strong performers As a member of the Culver's team you will... Customer Service / Cashier Duties: * Provide friendly, efficient customer service at the front counter * Take ...

Team Member

Fort Wayne, IN · On-site

$11 - $14.50/hr

Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive ... by the Restaurant Manager or Restaurant Owner Health & Safety * Works in compliance with ...

Able to multi-task well with the ability to assist in warehouse or front counter or a branch as ... DOT screening annually People Management: No Physical Requirements / Work Environment: * Must be ...

Able to multi-task well with the ability to assist in warehouse or front counter or a branch as ... DOT screening annually People Management: No Physical Requirements / Work Environment: * Must be ...

Able to multi-task well with the ability to assist in warehouse or front counter or a branch as ... DOT screening annually People Management: No Physical Requirements / Work Environment: * Must be ...

Parts Counter Associate

Fremont, IN · On-site

$15.25 - $20/hr

... returns, managing inventory accuracy, and ensuring a smooth, efficient, and customer centric ... front customer display areas. * Help with keeping the display area stocked and appealing to the ...

... Manager in Training for strong performers As a member of the Culver's team you will... Customer Service / Cashier Duties: * Provide friendly, efficient customer service at the front counter * Take ...

Parts Counter Associate

Lafayette, IN · On-site

$15.75 - $20.50/hr

... returns, managing inventory accuracy, and ensuring a smooth, efficient, and customer centric ... front customer display areas. * Help with keeping the display area stocked and appealing to the ...

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Front Counter Manager information

What is the difference between Front Counter Manager vs Customer Service Supervisor?

AspectFront Counter ManagerCustomer Service Supervisor
CredentialsHigh school diploma; experience in retail or food serviceHigh school diploma; experience in customer service roles
Work EnvironmentFront desk, retail counters, restaurantsCustomer service departments, call centers
Employer & IndustryRetail, hospitality, food serviceVarious industries with customer service needs

The Front Counter Manager primarily oversees daily operations at the front desk or service counter, managing staff and ensuring customer satisfaction. The Customer Service Supervisor focuses on supervising customer service teams, handling escalations, and improving service quality. While both roles require strong communication skills and experience in customer interactions, the Front Counter Manager is more involved in operational management at the point of service, whereas the Customer Service Supervisor emphasizes team supervision and service standards across multiple channels.

What are the key skills and qualifications needed to thrive as a Front Counter Manager, and why are they important?

To thrive as a Front Counter Manager, you need strong customer service skills, supervisory experience, and a solid understanding of point-of-sale operations, often backed by a high school diploma or equivalent. Familiarity with POS systems, inventory management software, and basic scheduling tools is typically required. Exceptional communication, problem-solving, and leadership abilities help you motivate staff and resolve customer issues effectively. These skills are crucial for ensuring smooth daily operations, high customer satisfaction, and a productive team environment.

What are some common challenges faced by Front Counter Managers, and how can they effectively address them?

Front Counter Managers often face challenges such as managing high customer volumes during peak hours, maintaining quality service under pressure, and coordinating a diverse team. To address these, effective communication, strong organizational skills, and the ability to delegate tasks appropriately are crucial. Regular team briefings, clear role assignments, and proactive problem-solving can help create a smooth workflow and ensure customer satisfaction even during busy periods.

What does a Front Counter Manager do?

A Front Counter Manager oversees the operation of the front counter area in establishments such as restaurants, cafes, or retail stores. Their responsibilities typically include supervising staff, ensuring excellent customer service, managing cash registers, and handling customer inquiries or complaints. They also help train new employees, maintain cleanliness and organization, and monitor inventory levels for front-of-house supplies. The goal is to create a smooth and positive experience for both customers and staff.
What are the most commonly searched types of Front Counter jobs in Indiana? The most popular types of Front Counter jobs in Indiana are:
What cities in Indiana are hiring for Front Counter Manager jobs? Cities in Indiana with the most Front Counter Manager job openings:

$15 - $19.25/hr

Other

Posted 26 days ago


Job description

Description

Responsible for providing a superior customer service experience to all walk-in customers.

  1. In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
  2. Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
  3. Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.
  4. Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them
  5. Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.
  6. Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims
  7. Assumes other duties as assigned

Requirements

Basic Qualifications

Education & Experience

  • WEEKENDS A MUST
  • To perform this job this job successfully, an individual must have a strong customer service background. 
  • Must be able to communicate effectively. 
  • High School or G.E.D. Equivalent preferred. College coursework desired. 
  • Prior automotive experience and knowledge of automotive parts preferred. 
  • Two to three years of prior customer service relations preferred.

Knowledge/Skills/Abilities

  • Ability to establish priorities and demonstrate effective time-management skills. 
  • Must be able to work in a team oriented environment. 
  • Must be attentive to detail and ensure accuracy in work assignments. 
  • Must be able to communicate effectively with others. 
  • Must have strong problem-solving skills. 
  • Must have the flexibility to work variable schedules, including weekends.

Essential Physical Demands/Work Environment:

  •  Office environment, requires walking, standing, or sitting for several hours at time.
  •  Perform repetitive motion tasks on computer.