Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and ...
Crew Member
Rochester, MN · On-site
$11.75 - $15.50/hr
Restaurant Manager Overview: A Dunkin' Restaurant Team Member is generally responsible for ... Take orders at the Drive Thru or Front Counter and handle payments (if applicable) * Meet speed of ...
Quick apply
Crew Member
Rochester, MN · On-site
$11.75 - $15.50/hr
Restaurant Manager Overview: A Dunkin' Restaurant Team Member is generally responsible for ... Take orders at the Drive Thru or Front Counter and handle payments (if applicable) * Meet speed of ...
Team Member
Rochester, MN · On-site
$11.75 - $15.50/hr
Restaurant Manager Overview: A Dunkin' Restaurant Team Member is generally responsible for ... Take orders at the Drive Thru or Front Counter and handle payments (if applicable) * Meet speed of ...
Team Member
Rochester, MN · On-site
$11.75 - $15.50/hr
Restaurant Manager Overview: A Dunkin' Restaurant Team Member is generally responsible for ... Take orders at the Drive Thru or Front Counter and handle payments (if applicable) * Meet speed of ...
Crew Member
Rochester, MN · On-site
$11.75 - $15.50/hr
Restaurant Manager Overview: A Dunkin' Restaurant Team Member is generally responsible for ... Take orders at the Drive Thru or Front Counter and handle payments (if applicable) * Meet speed of ...
Crew Member
Rochester, MN · On-site
$11.75 - $15.50/hr
Restaurant Manager Overview: A Dunkin' Restaurant Team Member is generally responsible for ... Take orders at the Drive Thru or Front Counter and handle payments (if applicable) * Meet speed of ...
Team Member
$11.75 - $15.50/hr
Restaurant Manager Overview: A Dunkin' Restaurant Team Member is generally responsible for ... Take orders at the Drive Thru or Front Counter and handle payments (if applicable) * Meet speed of ...
Quick apply
Team Member
$11.75 - $15.50/hr
Restaurant Manager Overview: A Dunkin' Restaurant Team Member is generally responsible for ... Take orders at the Drive Thru or Front Counter and handle payments (if applicable) * Meet speed of ...
Installer Service Specialist
Rochester, MN · On-site
$11.13 - $20/hr
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ... on front counter as needed and, on the retail counter as needed. Help with backroom duties, i.e ...
Installer Service Specialist
Rochester, MN · On-site
$11.13 - $20/hr
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ... on front counter as needed and, on the retail counter as needed. Help with backroom duties, i.e ...
Team Member 14540
Rochester, MN · On-site
$12.75 - $16.75/hr
From Team Member to Restaurant Shift Manager, the job opportunities in BURGER KING- restaurants are ... Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter ...
Team Member 14540
Rochester, MN · On-site
$12.75 - $16.75/hr
From Team Member to Restaurant Shift Manager, the job opportunities in BURGER KING- restaurants are ... Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter ...
Team Member 19639
Rochester, MN · On-site
$12.75 - $16.75/hr
From Team Member to Restaurant Shift Manager, the job opportunities in BURGER KING- restaurants are ... Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter ...
Team Member 19639
Rochester, MN · On-site
$12.75 - $16.75/hr
From Team Member to Restaurant Shift Manager, the job opportunities in BURGER KING- restaurants are ... Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter ...
Team Member 16871
Kasson, MN · On-site
$12 - $16/hr
From Team Member to Restaurant Shift Manager, the job opportunities in BURGER KING- restaurants are ... Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter ...
Team Member 16871
Kasson, MN · On-site
$12 - $16/hr
From Team Member to Restaurant Shift Manager, the job opportunities in BURGER KING- restaurants are ... Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter ...
Team Member 5780
Rochester, MN · On-site
$11.75 - $15.25/hr
From Team Member to Restaurant Shift Manager, the job opportunities in BURGER KING- restaurants are ... Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter ...
Team Member 5780
Rochester, MN · On-site
$11.75 - $15.25/hr
From Team Member to Restaurant Shift Manager, the job opportunities in BURGER KING- restaurants are ... Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter ...
Management Positions - Minnesota
Rochester, MN · On-site
$14 - $20/hr
... Front Counter McCafé and Drive-Thru areas are organized for the best service. • Making sure the ... This manager's responsibilities may also include making sure Crew get off to a good start at the ...
Management Positions - Minnesota
Rochester, MN · On-site
$14 - $20/hr
... Front Counter McCafé and Drive-Thru areas are organized for the best service. • Making sure the ... This manager's responsibilities may also include making sure Crew get off to a good start at the ...
Front Counter Manager information
See Rochester, MN salary details
$12.95 - $16.24
10% of jobs
$17.26 is the 25th percentile. Wages below this are outliers.
$16.24 - $19.53
47% of jobs
$21.15 is the 75th percentile. Wages above this are outliers.
$19.53 - $22.81
35% of jobs
$22.81 - $26.10
4% of jobs
$26.10 - $29.39
3% of jobs
$29.39 - $32.68
0% of jobs
$32.68 - $35.96
0% of jobs
$35.96 - $39.25
0% of jobs
$39.25 - $42.54
0% of jobs
$42.54 - $45.83
0% of jobs
$45.83 - $49.11
0% of jobs
$12
$21
$49
How much do front counter manager jobs pay per hour?
As of Jun 4, 2026, the average hourly pay for front counter manager in Rochester, MN is $21.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $21.01 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Front Counter Manager, and why are they important?
To thrive as a Front Counter Manager, you need strong customer service skills, supervisory experience, and a solid understanding of point-of-sale operations, often backed by a high school diploma or equivalent. Familiarity with POS systems, inventory management software, and basic scheduling tools is typically required. Exceptional communication, problem-solving, and leadership abilities help you motivate staff and resolve customer issues effectively. These skills are crucial for ensuring smooth daily operations, high customer satisfaction, and a productive team environment.
What are some common challenges faced by Front Counter Managers, and how can they effectively address them?
Front Counter Managers often face challenges such as managing high customer volumes during peak hours, maintaining quality service under pressure, and coordinating a diverse team. To address these, effective communication, strong organizational skills, and the ability to delegate tasks appropriately are crucial. Regular team briefings, clear role assignments, and proactive problem-solving can help create a smooth workflow and ensure customer satisfaction even during busy periods.
What does a Front Counter Manager do?
A Front Counter Manager oversees the operation of the front counter area in establishments such as restaurants, cafes, or retail stores. Their responsibilities typically include supervising staff, ensuring excellent customer service, managing cash registers, and handling customer inquiries or complaints. They also help train new employees, maintain cleanliness and organization, and monitor inventory levels for front-of-house supplies. The goal is to create a smooth and positive experience for both customers and staff.
What is the difference between Front Counter Manager vs Customer Service Supervisor?
| Aspect | Front Counter Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | High school diploma; experience in retail or food service | High school diploma; experience in customer service roles |
| Work Environment | Front desk, retail counters, restaurants | Customer service departments, call centers |
| Employer & Industry | Retail, hospitality, food service | Various industries with customer service needs |
The Front Counter Manager primarily oversees daily operations at the front desk or service counter, managing staff and ensuring customer satisfaction. The Customer Service Supervisor focuses on supervising customer service teams, handling escalations, and improving service quality. While both roles require strong communication skills and experience in customer interactions, the Front Counter Manager is more involved in operational management at the point of service, whereas the Customer Service Supervisor emphasizes team supervision and service standards across multiple channels.
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
McDonald's rating
5.1
Based on 10,725 frontline employees who took The Breakroom Quiz
54th of 104 rated fast food restaurants
Job description
Management Positions - McDonald's company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing.
People with lots to offer. People like you. If you're interested (and we sure hope you are), let's get together.
We offer competitive wages and opportunities for advancement. Responsibilities may include: Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and Drive-Thru areas are organized for the best service. Making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
Making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.Benefits include: Major medical insurance (for eligible employees) Prescription drug card (for eligible employees) Dental insurance (for eligible employees) Vision insurance (for eligible employees) Life insurance (for eligible employees) Long-term and short-term disability insurance (for eligible employees) Generous holiday and PTO plan Flexible Spending Accounts (for eligible employees) Free uniforms Dollar allotment for meals McDonald's Stock Purchase Plan 401(k) McScholars tuition matching program Archways to Opportunity Scheduled reviews.
What McDonald's employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About McDonald's
Sourced by ZipRecruiter
What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.
Industry
Food services and drinking places
Company size
10,000+ Employees
Headquarters location
Chicago, IL, US