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Front Counter Lead Jobs (NOW HIRING)

Dairy Queen

Front Counter Crew

Helena, MT · On-site

$10.75 - $14.25/hr

Front Counter Crew Member You are applying for a job with a franchisee of the Dairy Queen ® system ... Applicants should be eager to lead, do things right, be accountable, have ownership in what they do ...

Dairy Queen

Front Counter Crew

Helena, MT · On-site

$10.75 - $14.25/hr

Front Counter Crew Member You are applying for a job with a franchisee of the Dairy Queen ® system ... Applicants should be eager to lead, do things right, be accountable, have ownership in what they do ...

Dairy Queen

Front Counter Crew Member

Glastonbury, CT · On-site

$12 - $15.75/hr

Front Counter Crew Member You are applying for a job with a franchisee of the Dairy Queen ® system ... Applicants should be eager to lead, do things right, be accountable, have ownership in what they do ...

Dairy Queen

Front Counter Crew Member

Schertz, TX · On-site

$11 - $14.25/hr

Front Counter Crew Member We strive to create positive memories for all our fans so we are looking ... Applicants should be eager to lead, do things right, be accountable, have ownership in what they do ...

Dairy Queen

Front Counter Crew Member

Manor, TX · On-site

$13 - $17/hr

Front Counter Crew Member You are applying for a job with a franchisee of the Dairy Queen ® system ... Applicants should be eager to lead, do things right, be accountable, have ownership in what they do ...

Dairy Queen

Front Counter Crew Member

San Antonio, TX · On-site

$10.25 - $13.50/hr

Front Counter Crew Member We strive to create positive memories for all our fans so we are looking ... Applicants should be eager to lead, do things right, be accountable, have ownership in what they do ...

Dairy Queen

Front Counter Crew Member

Ellensburg, WA · On-site

$12.25 - $16/hr

Front Counter Crew Member You are applying for a job with a franchisee of the Dairy Queen ® system ... Applicants should be eager to lead, do things right, be accountable, have ownership in what they do ...

Rivera Food Service

Front Counter Crew Member

Schertz, TX

$11 - $14.25/hr

Front Counter Crew Member We strive to create positive memories for all our fans so we are looking ... Applicants should be eager to lead, do things right, be accountable, have ownership in what they do ...

Mahaviraya LLC

Front Counter Crew Member

Middletown, OH

$11.50 - $15/hr

Front Counter Crew Member You are applying for a job with a franchisee of the Dairy Queen system ... Applicants should be eager to lead, do things right, be accountable, have ownership in what they do ...

Dairy Queen

Front Counter Crew Member

Barnesville, GA · On-site

$11.25 - $14.75/hr

Front Counter Crew Member You are applying for a job with a franchisee of the Dairy Queen ® system ... Applicants should be eager to lead, do things right, be accountable, have ownership in what they do ...

Rivera Food Service

Front Counter Crew Member

San Antonio, TX

$10.75 - $14.25/hr

Front Counter Crew Member We strive to create positive memories for all our fans so we are looking ... Applicants should be eager to lead, do things right, be accountable, have ownership in what they do ...

Dairy Queen

Front Counter Crew Member

San Antonio, TX · On-site

$10 - $13.25/hr

Front Counter Crew Member We strive to create positive memories for all our fans so we are looking ... Applicants should be eager to lead, do things right, be accountable, have ownership in what they do ...

London Foods, Inc

Front Counter Crew Member

London, KY

$10 - $13.25/hr

Front Counter Crew Member You are applying for a job with a franchisee of the Dairy Queen system ... Applicants should be eager to lead, do things right, be accountable, have ownership in what they do ...

Dairy Queen

Front Counter Crew Member

San Antonio, TX · On-site

$10.75 - $14.25/hr

Front Counter Crew Member We strive to create positive memories for all our fans so we are looking ... Applicants should be eager to lead, do things right, be accountable, have ownership in what they do ...

Dairy Queen

Front Counter Crew Member

San Antonio, TX · On-site

$10.75 - $14.25/hr

Front Counter Crew Member We strive to create positive memories for all our fans so we are looking ... Applicants should be eager to lead, do things right, be accountable, have ownership in what they do ...

Rivera Food Service

Front Counter Crew Member

San Antonio, TX

$10.75 - $14.25/hr

Front Counter Crew Member We strive to create positive memories for all our fans so we are looking ... Applicants should be eager to lead, do things right, be accountable, have ownership in what they do ...

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Front Counter Lead information

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How much do front counter lead jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for front counter lead in the United States is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What is a front of house job role?

A front of house job role involves interacting directly with customers, such as taking orders, serving food or drinks, and providing customer service. In roles like front counter lead, employees often handle cash registers, manage customer inquiries, and ensure a positive experience in a service environment.

What is the difference between Front Counter Lead vs Customer Service Representative?

AspectFront Counter LeadCustomer Service Representative
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma; strong communication skills
Work EnvironmentFront desk, retail or service counter, team supervisionCall centers, retail, service counters, office settings
Employer & Industry UsageRetail, hospitality, automotive, food serviceRetail, telecommunications, banking, hospitality

The Front Counter Lead typically has leadership responsibilities, overseeing staff and managing daily operations at the front counter. Customer Service Representatives focus on assisting customers, answering inquiries, and providing support. While both roles require strong communication skills and customer service experience, the Lead position involves supervisory duties and team coordination, making it more senior in responsibility but similar in credentials and work environment.

What is the highest paid receptionist job?

The highest paid receptionist roles are often executive or administrative receptionists in large corporations or specialized industries, with salaries reaching over $50,000 annually. Advanced skills, certifications, and experience can lead to higher compensation, especially in managerial or executive support positions.

What are the key skills and qualifications needed to thrive as a Front Counter Lead, and why are they important?

To thrive as a Front Counter Lead, you need strong customer service skills, leadership abilities, and experience in retail or food service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic scheduling tools is typically required. Outstanding communication, problem-solving skills, and the ability to motivate a team are crucial soft skills for this role. These skills ensure efficient operations, high customer satisfaction, and smooth team coordination in a fast-paced environment.

What are the main challenges faced by a Front Counter Lead in managing high customer traffic periods?

As a Front Counter Lead, one of the primary challenges is ensuring smooth and efficient service during peak hours when customer volume is high. This involves coordinating team members, maintaining composure under pressure, and quickly resolving issues to minimize wait times. Successful leads use strong communication and organizational skills to delegate tasks, anticipate customer needs, and motivate the team to stay focused and positive. Proactively addressing bottlenecks and keeping the work area organized are also key to maintaining excellent customer service.

What are the job duties of a team lead?

A Front Counter Lead is responsible for supervising daily operations at the front counter, assisting customers, managing staff schedules, and ensuring excellent service. They often handle cash transactions, resolve customer issues, and coordinate with other team members to maintain efficiency and a positive environment. Strong communication and leadership skills are essential for this role.

What jobs pay 2000 a day?

Front Counter Lead positions typically do not pay $2000 a day; such high daily earnings are usually associated with specialized roles like high-level consultants, surgeons, or successful entrepreneurs. Most jobs with daily pay of this level require advanced skills, significant experience, or ownership of a business, rather than standard retail or customer service roles.

What are Front Counter Leads?

Front Counter Leads are team members who oversee the operations and staff at the front counter of a business, such as a restaurant, retail store, or service center. They are responsible for ensuring excellent customer service, managing cash registers, handling customer inquiries or complaints, and supporting other front counter staff. In addition, Front Counter Leads may assist with training new employees, maintaining cleanliness, and ensuring that company policies are followed. Their leadership helps create a smooth and efficient customer experience.
More about Front Counter Lead jobs
What job categories do people searching Front Counter Lead jobs look for? The top searched job categories for Front Counter Lead jobs are:
Front Counter Lead jobs near you
Front Counter Crew

Front Counter Crew

Dairy Queen

Helena, MT • On-site

$10.75 - $14.25/hr

Full-time

Posted 4 days ago

Dairy Queen rating

5.3

Company rating: 5.3 out of 10

Based on 1,880 frontline employees who took The Breakroom Quiz

45th of 104 rated fast food restaurants

Job description

Front Counter Crew Member
You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.'
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.
Job Functions:
  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Assist fans with menu navigation and product ingredient questions
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • Prepare treat products following restaurant, health, and safety standards and procedures
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Requirements:
  • Communicate positively with fans and co-workers constantly during shifts
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene and promptness
  • Have fun and maintain a positive attitude at all times!

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