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From Home Walmart Resolution Specialist Jobs (NOW HIRING)

Home Depot

Issue Resolution Specialist

Atlanta, GA · On-site

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The ISE Issue Resolution Specialist is responsible for resolving issues logged by the MET ...

LeafHome

Resolution Specialist

Hudson, OH · On-site

$55K - $60K/yr

From competitive medical benefits to people-focused committees like the Women's Committee ... Why Leaf Home * We Win - Being driven every day to win is who we are * People Powered - Recognized ...

LeafHome

Resolution Specialist

Hudson, OH

About Leaf Home At Leaf Home, we are powered by people on a single mission to make homeownership ... From competitive medical benefits to people-focused committees like the Womens Committee, Diversity ...

Encova Insurance

Injury Resolution Specialist

$69K - $110K/yr

This role will be home-based, but you must reside in a state where we are registered for payroll as ... What you can expect from us In addition to a competitive compensation package, we offer a ...

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From Home Walmart Resolution Specialist information

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How much do from home walmart resolution specialist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for from home walmart resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What is the difference between From Home Walmart Resolution Specialist vs From Home Walmart Customer Service Associate?

AspectFrom Home Walmart Resolution SpecialistFrom Home Walmart Customer Service Associate
Primary RoleResolving complex customer issues, refunds, and account concernsHandling general customer inquiries, order tracking, and basic support
Required SkillsProblem-solving, communication, conflict resolutionCustomer service, communication, basic computer skills
Work EnvironmentRemote, home-based with company toolsRemote, home-based with company tools
CertificationsTypically none required, but experience in customer resolution preferredTypically none required

While both roles are remote customer service positions at Walmart, the Resolution Specialist focuses on resolving complex issues and account concerns, requiring problem-solving skills. The Customer Service Associate handles general inquiries and order support, often requiring basic customer service skills. Both roles are home-based and involve similar work environments, but the Resolution Specialist often deals with more complex cases.

Does From Home Walmart Resolution Specialist let you work from home?

Yes, the From Home Walmart Resolution Specialist role typically allows employees to work remotely, as it involves customer service and resolution tasks that can be performed online. This position often requires good communication skills and familiarity with computer tools, and it usually offers a flexible or scheduled work-from-home environment.

What does a From Home Walmart Resolution Specialist do?

A From Home Walmart Resolution Specialist handles customer complaints, resolves order issues, and processes returns or refunds remotely. They typically use company-specific tools and communication platforms to assist customers efficiently from a home office environment.

What is the salary of a From Home Walmart Resolution Specialist?

A from-home Walmart Resolution Specialist typically earns around $15 to $20 per hour, depending on experience and location. The role often involves customer service skills and familiarity with retail policies, with some positions offering additional benefits or bonuses based on performance.
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From Home Walmart Resolution Specialist jobs near you
Infographic showing various From Home Walmart Resolution Specialist job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, 22% Part Time, and 11% Contract. Highlights an 67% In-person, 11% Hybrid, and 22% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Issue Resolution Specialist

Home Depot

Atlanta, GA • On-site

Full-time

Posted 4 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,448 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The ISE Issue Resolution Specialist is responsible for resolving issues logged by the MET and third party associates in our stores when executing projects. The specialist will be responsible for leveraging training, issues matrices, and departmental knowledge to drive expedited resolution and allow in-store labor teams to complete projects as quickly as possible.
Key Responsibilities:
  • 70% Review issues logged by MET or third party labor associates related to projects being executed in our stores. Assess issue, determine resolution, and deploy necessary adjustments and/or items to enable completion.
  • 20% Train on upcoming projects to ensure good base knowledge before execution begins
  • 10% Escalate pervasive issues which require departmental support

Direct Manager/Direct Reports:
  • This position reports to the Issue Resolution Manager.
  • This position has no direct reports.

Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • Prior issue resolution or call center experience
  • Strong written and verbal communications skills, presentation and facilitation skills
  • Proficient in: Microsoft Office Suite including Excel, PowerPoint, Project, and Word

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Minimum Years of Work Experience:
  • 1

Competencies:
  • Highly organized.
  • Excellent written and verbal communication skills.
  • Strong ability to multi task and handle competing priorities at once.
  • Strong decision making and problem solving skills.

What Home Depot employees say

Pay

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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