1

From Home Macys Jobs (NOW HIRING)

Designer Specialist

Manhattan, NY · On-site

$67K - $112K/yr

Whether working from home or within the vibrant setting of Macy's Herald Square offices, this role embodies Macy's spirit of creativity and excellence. What You Will Do * Utilizing your skills as a ...

New

Designer Specialist

Manhattan, NY · Hybrid

$67K - $112K/yr

Whether working from home or within the vibrant setting of Macy's Herald Square offices, this role embodies Macy's spirit of creativity and excellence. What You Will Do * Utilizing your skills as a ...

New

At Macy's, we don't just offer a job-we offer an opportunity to grow, lead, and be part of a team ... Develop a pre-season assortment vision aligned with company priorities and insights from Digital ...

At Macy's, we don't just offer a job--we offer an opportunity to grow, lead, and be part of a team ... Develop a pre-season assortment vision aligned with company priorities and insights from Digital ...

Bring Your Amazing Self to Work At Macy's, Inc. we're on a mission to create a brighter future with ... Home categories. They lead the development of market-leading media strategies and innovative ...

next page

Showing results 1-20

From Home Macys information

See salary details

$13

$21

$35

How much do from home macys jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for from home macys in the United States is $21.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.80 per hour, depending on experience, location, and employer.

What are the typical responsibilities and work expectations for a From Home Macy's Customer Service Representative?

As a From Home Macy's Customer Service Representative, your main responsibilities include assisting customers with orders, addressing product inquiries, processing returns or exchanges, and resolving billing issues via phone, chat, or email. You’ll be expected to maintain a high level of professionalism, adhere to a set schedule, and meet performance targets such as call handling time and customer satisfaction scores. The role is highly collaborative, as you may interact with other remote team members and supervisors through digital communication platforms to resolve complex issues. Working from home requires self-motivation, reliable internet, and a quiet workspace to ensure productivity and a positive customer experience.

What does it mean to work 'From Home' for Macy's?

Working 'From Home' for Macy's means performing your job duties remotely, usually from your own residence, rather than at a physical Macy's location. These roles often include customer service, sales support, or technology positions where communication happens via phone, email, or online platforms. Employees receive training and support to help them succeed remotely and are provided with the necessary tools and technology. Working from home offers flexibility and helps Macy's reach customers efficiently, while still maintaining high standards of service.

What is the difference between From Home Macys vs From Home Retail Associate?

AspectFrom Home MacysFrom Home Retail Associate
Required CredentialsHigh school diploma or equivalent; retail experience preferredHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentRemote, home-basedRemote, home-based
Employer & IndustryMacy's retail industryVarious retail companies
Common Search IntentRemote Macy's retail jobsRemote retail associate roles

From Home Macys and From Home Retail Associate roles both involve customer service and sales in a retail setting. The main difference lies in the employer; From Home Macys is specific to Macy's, while From Home Retail Associate can refer to various retail brands. Both positions typically require similar credentials and offer remote work environments, making them comparable options for those seeking remote retail jobs.

What are the key skills and qualifications needed to thrive as a Work-from-Home Macy's Customer Service Representative, and why are they important?

To succeed as a Work-from-Home Macy's Customer Service Representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and basic computer proficiency are essential, and some roles may require specific training or certifications in customer service. Outstanding active listening, patience, and adaptability help representatives provide excellent support and handle a variety of customer concerns. These skills ensure customers have a positive experience, fostering loyalty and maintaining Macy's brand reputation in a remote environment.
More about From Home Macys jobs
What cities are hiring for From Home Macys jobs? Cities with the most From Home Macys job openings:
What are the most commonly searched types of Macys jobs? The most popular types of Macys jobs are:
What states have the most From Home Macys jobs? States with the most job openings for From Home Macys jobs include:
What job categories do people searching From Home Macys jobs look for? The top searched job categories for From Home Macys jobs are:
Designer Specialist

Designer Specialist

Macy's

Manhattan, NY • On-site

$67K - $112K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago


Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 836 frontline employees who took The Breakroom Quiz

7th of 21 rated department stores


Job description

Job Description
Bring Your Amazing Self to Work
At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.
Job Overview
Macy's Studios, a division within Macy's, holds the distinct responsibility of curating and executing Macy's renowned annual spectacles, such as the Macy's Flower Show, Macy's Fourth of July Fireworks, Macy's Thanksgiving Day Parade, and Macy's Holiday Celebrations. With a dedicated focus on infusing the essence of Macy's into each event, Macy's Studios orchestrates memorable experiences through meticulous planning and flawless execution, extending its influence not only within the company but also across the broader entertainment landscape.
The role of Specialist, Creative within Macy's Studios encompasses both art direction and design, breathing life into our brand narratives across a spectrum of creative endeavors for each event. From branding and event collateral to marketing materials and broadcast design, this position demands a versatile approach to crafting compelling visual solutions. Grounded in deep customer insights and a keen understanding of shopper behaviors, the Specialist, Creative consistently aligns design strategies with our brand ethos, reflecting Macy's dedication to meeting and exceeding customer expectations.
Driven by an insatiable curiosity and an agile mindset, this role thrives on research and swiftly adapts to project requirements, contributing to the formulation of innovative creative approaches. Collaborating closely with various stakeholders within Macy's Studios and across the organization, the Specialist, Creative ensures clear and impactful communication of product features and benefits. With an unwavering commitment to maintaining brand integrity, this individual demonstrates mastery of design systems and a meticulous attention to detail, presenting Macy's brand with an inspiring and accessible aesthetic across diverse media platforms.
The ideal candidate for this hybrid position, based primarily at the Macy's Parade Studio in New Jersey with occasional visits required, possesses a blend of curiosity, innovation, and a strong conceptual mindset. Flourishing within a collaborative and intellectually stimulating environment, they are poised to deliver exceptional work that resonates with audiences both near and far. Whether working from home or within the vibrant setting of Macy's Herald Square offices, this role embodies Macy's spirit of creativity and excellence.
What You Will Do
  • Utilizing your skills as a graphic designer, design and lead an array of event collateral across multiple mediums.
  • Art direct and lead campaign direction.
  • Thoughtfully interact with an array of partners both inside and outside of Macy's.
  • Create and edit presentation decks.
  • Evaluate creative briefs to ensure clarity and alignment on direction before commencing work.
  • Collaborate with stakeholders to generate campaign and project concepts that fulfill creative brief objectives.
  • Enthusiastically conduct research to infuse innovation into solutions, spanning new fashion and promotional ideas to fresh digital content and experiences.
  • Utilize an understanding of design systems, grids, color, typography, illustration, and photography to convey clear and powerful messages.
  • Create presentations that effectively articulate and inspire support for new ideas.
  • Plan, prioritize, and produce a high volume of work, taking ownership from start to finish.
  • Ensure the Macy's Studios brand guidelines are met throughout partner assets, internally and externally.
  • Meet deadlines and proactively communicate project status to partners and leaders.
  • Inspire others through an innovative approach to design, ideation, and ways of working.
  • Bring energy and enthusiasm to the team by participating in celebrations, peer mentoring, volunteering, and fundraising events.

Skills You Will Need
Design Proficiency: Demonstrated expertise in designing communications that align with brand narratives on diverse topics.
Customer Insights: Ability to leverage rich customer insights and curiosity about shopper motivations to create compelling design solutions.
Creative Approach: Passion for research and quick grasp of project requirements, contributing to shaping a creative approach.
Collaboration: Collaborative work with copywriters to ensure clear and compelling communication of product features and benefits.
Design Systems Mastery: Mastery of design systems with meticulous attention to detail to fortify the brand across digital, emerging, and traditional media.
Curiosity and Innovation: Characterized by curiosity, innovation, and a conceptual mindset, thriving in a collaborative and debate-driven environment.
Project Management: Planning, prioritizing, and producing a high volume of work, taking ownership from start to finish.
Graphic Design Proficiency: Demonstrated expertise in utilizing Adobe Creative Suite tools, including XD, InDesign, Photoshop, and Illustrator. Additionally, possessing experience with Motion & After Effects is considered a valuable asset.
Who You Are
  • Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
  • Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 3+ years of experience in advertising or other relevant design discipline.
  • Ability to read, analyze, and interpret general business publications, professional journals, technical procedures, and governmental regulations; write reports, business correspondence, and manuals; effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.

What We Can Offer You
  • An inclusive, challenging, and refreshingly fun work environment
  • Competitive pay and benefits rooted in principles of equity
  • Performance incentives and annual merit review
  • Merchandise discounts
  • Health and Wellness Benefits across medical, dental, vision, and additional insurance
  • Retirement Savings Plan with 401k match opportunity
  • Employee Assistance Program (mental health counseling and legal/financial advice)
  • Resources for continuous learning, career growth, and leadership development
  • 8 paid holidays
  • Paid Time Off (first year prorated depending on start date)
  • Tuition reimbursement program
  • Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
  • Empowerment and autonomy to perform impactful work with tangible results

About Macy's
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
Bring your creativity, energy, and ideas to the Macy's team - Apply Today!
MARKETING00

What Macy's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Macy's logo

About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US