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Macys Retail Associate Jobs (NOW HIRING)

Macy's

Retail Sales Associate

Warwick, RI

$14.75 - $16.75/hr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured ... Job Overview As a Retail Sales Associate, also known as a Sales General Utility colleague, you are ...

Macy's

External Communications Associate

Manhattan, NY · On-site

$94K - $156K/yr

Job Overview The Associate, External Communications supports communications for Macy's and Macy's, ... Strengthen the company's narrative by showcasing Macy's as a leading brand and retail innovator.

Macy's

External Communications Associate

Manhattan, NY

$94K - $156K/yr

Job Overview The Associate, External Communications supports communications for Macy's and Macy's, ... Strengthen the company's narrative by showcasing Macy's as a leading brand and retail innovator.

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How much do macys retail associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for macys retail associate in the United States is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.59 per hour, depending on experience, location, and employer.

What are Macy's Retail Associates?

Macy's Retail Associates are frontline employees responsible for providing excellent customer service, assisting shoppers with their purchases, maintaining store displays, and ensuring a positive shopping experience. They help customers find products, answer questions, process transactions at the register, and restock merchandise. Retail Associates also play a key role in keeping the store organized and supporting sales goals. They are essential to creating a welcoming atmosphere and representing Macy's brand values to shoppers.

What are the key skills and qualifications needed to thrive as a Macy's Retail Associate, and why are they important?

To thrive as a Macy's Retail Associate, you need strong customer service abilities, basic sales skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and store communication platforms is typically required. Excellent interpersonal skills, teamwork, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are essential for delivering exceptional shopping experiences, meeting sales goals, and contributing to overall store success.

What is the difference between Macys Retail Associate vs Macys Sales Associate?

AspectMacys Retail AssociateMacys Sales Associate
ResponsibilitiesCustomer service, stocking, cashieringCustomer engagement, product promotion, sales
Required SkillsCommunication, organization, basic salesSales techniques, product knowledge, communication
Work EnvironmentRetail store, team-basedRetail store, customer-facing
Common UsageGeneral store dutiesFocus on sales and upselling

While both roles involve working in Macy's retail environment, a Macys Retail Associate handles a variety of store tasks such as stocking and cashiering, whereas a Macys Sales Associate primarily focuses on engaging customers and driving sales. The roles overlap in customer service skills and work environment but differ in their core responsibilities and focus areas.

How does a Macy's Retail Associate typically collaborate with other team members during busy shopping periods?

During peak shopping times, such as holidays or special sales events, Macy's Retail Associates work closely with fellow associates, supervisors, and other departments like merchandising and customer service. Teamwork is essential to ensure efficient customer flow, restocking merchandise, and maintaining store appearance. Associates often coordinate on tasks such as assisting customers, managing fitting rooms, and handling checkout lines to provide a positive shopping experience. Clear communication and flexibility are key to successfully managing the fast-paced environment.
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Macys Retail Associate jobs near you
Infographic showing various Macys Retail Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,589 per year, or $15.7 per hour.
Retail Fragrances Sales Support Associate - DKNY, Queens Center - Part Time

Retail Fragrances Sales Support Associate - DKNY, Queens Center - Part Time

Macy's

Elmhurst, NY • On-site

$17 - $30.11/hr

Part-time

Posted 2 days ago

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 853 frontline employees who took The Breakroom Quiz

8th of 21 rated department stores

Job description


About
Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities.
The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers.
A store colleague position (whether it's a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's.
Job Overview
The Fragrance RSS Colleague is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as wells as contributing to the success of the department. The colleague is also responsible for fulfillment and performing other duties as necessary.
Essential Functions
  • Provide exceptional customer service in all aspects of total store and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
  • Explain and demonstrate use of fragrances through actual application or card application
  • Partner with Fragrance Counter Manager or CSX Mgr of inventory and other inaccuracies
  • Attend product training classes and seminars
  • Ensure proper presentation, organization, storing, and replenishment of stock
  • Participate in pre-selling and sales driving events to maximize sales
  • Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
  • Ensure work area is free from hazards and work in a safe manner
  • Adhere to Asset Protection and inventory control and compliance procedures
  • Be in compliance with all hygiene standards
  • Follows shortage programs and procedures
  • Dependable attendance and punctuality

Qualifications and Competencies
  • High School Diploma or equivalent required
  • 1-2 years related experience
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful and able to adapt quickly to changing priorities
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements
  • Position requires prolonged periods of standing/walking around store or department
  • May involve reaching, crouching, kneeling, stooping and color vision
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
  • Frequently lift/move up to 25lbs

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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