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Macys Retail Associate Jobs (NOW HIRING)

Macy's

Store Design Associate (Remote)

Springdale, OH · On-site +1

$68K - $113K/yr

The associate communicates with consultants to support project goals, prepares concept packages, and supports presentations to Macy's senior leadership. The role also conducts retail and design trend ...

Macy's

Retail Sales Associate

Natick, MA · On-site

$15.50 - $17.75/hr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured ... Resourceful and able to adapt quickly to changing priorities * 1-2 years of related or retail ...

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Macys Retail Associate information

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How much do macys retail associate jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for macys retail associate in the United States is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.59 per hour, depending on experience, location, and employer.

What are Macy's Retail Associates?

Macy's Retail Associates are frontline employees responsible for providing excellent customer service, assisting shoppers with their purchases, maintaining store displays, and ensuring a positive shopping experience. They help customers find products, answer questions, process transactions at the register, and restock merchandise. Retail Associates also play a key role in keeping the store organized and supporting sales goals. They are essential to creating a welcoming atmosphere and representing Macy's brand values to shoppers.

What are the key skills and qualifications needed to thrive as a Macy's Retail Associate, and why are they important?

To thrive as a Macy's Retail Associate, you need strong customer service abilities, basic sales skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and store communication platforms is typically required. Excellent interpersonal skills, teamwork, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are essential for delivering exceptional shopping experiences, meeting sales goals, and contributing to overall store success.

What is the difference between Macys Retail Associate vs Macys Sales Associate?

AspectMacys Retail AssociateMacys Sales Associate
ResponsibilitiesCustomer service, stocking, cashieringCustomer engagement, product promotion, sales
Required SkillsCommunication, organization, basic salesSales techniques, product knowledge, communication
Work EnvironmentRetail store, team-basedRetail store, customer-facing
Common UsageGeneral store dutiesFocus on sales and upselling

While both roles involve working in Macy's retail environment, a Macys Retail Associate handles a variety of store tasks such as stocking and cashiering, whereas a Macys Sales Associate primarily focuses on engaging customers and driving sales. The roles overlap in customer service skills and work environment but differ in their core responsibilities and focus areas.

How does a Macy's Retail Associate typically collaborate with other team members during busy shopping periods?

During peak shopping times, such as holidays or special sales events, Macy's Retail Associates work closely with fellow associates, supervisors, and other departments like merchandising and customer service. Teamwork is essential to ensure efficient customer flow, restocking merchandise, and maintaining store appearance. Associates often coordinate on tasks such as assisting customers, managing fitting rooms, and handling checkout lines to provide a positive shopping experience. Clear communication and flexibility are key to successfully managing the fast-paced environment.
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Macys Retail Associate jobs near you
Infographic showing various Macys Retail Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,589 per year, or $15.7 per hour.
Store Design Associate (Remote)

Store Design Associate (Remote)

Macy's

Springdale, OH • On-site, Remote

$68K - $113K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 844 frontline employees who took The Breakroom Quiz

7th of 21 rated department stores

Job description


Be part of an amazing story.
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Associate, Store Design supports creative development and project execution across assigned Store Environment initiatives. The role develops original design concepts, applies established design standards, and partners with Senior Designers to advance brand-aligned solutions. The associate communicates with consultants to support project goals, prepares concept packages, and supports presentations to Macy's senior leadership. The role also conducts retail and design trend research to inform design direction.
What You Will Do
Creative Development
  • Support the design team across assigned Store Environment project categories, including Capital Projects (new stores, remodels, expansions) and other initiatives such as developer-funded projects, field projects, Big Ticket strategies, customer-facing initiatives, vendor GMMs, technology/omnichannel, Backstage, and new design concepts.
  • Support the design development of assigned Families of Business (FOBs)-such as Cosmetics, Home, and Men's-by contributing to design standards, shops, merchandising, and service initiatives that drive sales and enhance the customer experience.
  • Support project design activities including market and concept trend research, presentation development, store surveys, scope and budget analysis, Block Plans, merchandise plan shaping, interior architectural development, integration of merchandising initiatives, perimeter and loose-fixture design, color and material concepts, and application of design best practices.
  • Implement established design standards, scaling appropriately to meet budget requirements while ensuring brand consistency across projects.
  • Apply AutoCAD and other technical skills to produce accurate and efficient documentation for all phases of in-house Store Environment projects, in partnership with Store Planning.
  • Continuously develop professional, presentation, and technical skills, including trend awareness, visualization, and presentation capabilities.
  • Actively participate in Store Environment sustainability initiatives.

Project & Personal Management
  • Prioritize tasks and manage workloads, meetings, and design milestones effectively while meeting aggressive schedules and budgets.
  • Develop leadership capabilities by taking lead roles on select brand initiatives and mentoring student interns.
  • Maintain and expand design expertise through ongoing education, professional publications, networking, and participation in relevant professional organizations.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
  • In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need
Creative Concept Development: Demonstrated ability to develop original, brand-aligned design concepts and support creative solutions across diverse Store Environment initiatives, including new stores, remodels, and specialized retail projects.
Retail & Environmental Design Expertise: Strong understanding of retail environments, customer experience design, merchandising strategies, and interior architectural elements that drive sales and elevate the in-store experience.
Design Standards Application: Proven skill in applying established design standards consistently across projects while scaling solutions to meet budget, scope, and operational requirements.
Technical Design & Documentation: Proficiency in AutoCAD and related design tools to produce accurate, efficient documentation across all project phases in partnership with Store Planning.
Visualization & Presentation Skills: Ability to communicate design intent through compelling concept packages, drawings, renderings, and presentations for senior leadership, peers, and external consultants.
Digital & Hand-Rendering Proficiency: Strong command of digital design tools (AutoCAD, InDesign, Photoshop, Illustrator, SketchUp, 3D modeling, Adobe Acrobat, MS Office) combined with effective by-hand sketching and rendering skills.
Trend Research & Insight Development: Ability to research and interpret retail, design, and material trends to inform concept development and support strategic design direction.
Project Management & Execution: Strong capability to prioritize tasks, manage competing deadlines, and support multiple projects simultaneously while meeting schedule and budget expectations.
Collaboration & Communication: Effective verbal and written communication skills, with the ability to partner cross-functionally and work productively with Senior Designers, consultants, and leadership.
Professional Growth & Leadership Potential: Curiosity and commitment to continuous learning, with emerging leadership skills demonstrated through ownership of initiatives, mentoring interns, and engagement in professional organizations.
Who You Are
  • Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 2-3 years of experience in a design role in the field of retail design.
  • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
  • Able to work a flexible schedule based on department and company needs.

What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
  • Tuition reimbursement

Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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About Macy's

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Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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