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How much do macys retail associate jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for macys retail associate in the United States is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.59 per hour, depending on experience, location, and employer.

What are Macy's Retail Associates?

Macy's Retail Associates are frontline employees responsible for providing excellent customer service, assisting shoppers with their purchases, maintaining store displays, and ensuring a positive shopping experience. They help customers find products, answer questions, process transactions at the register, and restock merchandise. Retail Associates also play a key role in keeping the store organized and supporting sales goals. They are essential to creating a welcoming atmosphere and representing Macy's brand values to shoppers.

What are the key skills and qualifications needed to thrive as a Macy's Retail Associate, and why are they important?

To thrive as a Macy's Retail Associate, you need strong customer service abilities, basic sales skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and store communication platforms is typically required. Excellent interpersonal skills, teamwork, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are essential for delivering exceptional shopping experiences, meeting sales goals, and contributing to overall store success.

What is the difference between Macys Retail Associate vs Macys Sales Associate?

AspectMacys Retail AssociateMacys Sales Associate
ResponsibilitiesCustomer service, stocking, cashieringCustomer engagement, product promotion, sales
Required SkillsCommunication, organization, basic salesSales techniques, product knowledge, communication
Work EnvironmentRetail store, team-basedRetail store, customer-facing
Common UsageGeneral store dutiesFocus on sales and upselling

While both roles involve working in Macy's retail environment, a Macys Retail Associate handles a variety of store tasks such as stocking and cashiering, whereas a Macys Sales Associate primarily focuses on engaging customers and driving sales. The roles overlap in customer service skills and work environment but differ in their core responsibilities and focus areas.

How does a Macy's Retail Associate typically collaborate with other team members during busy shopping periods?

During peak shopping times, such as holidays or special sales events, Macy's Retail Associates work closely with fellow associates, supervisors, and other departments like merchandising and customer service. Teamwork is essential to ensure efficient customer flow, restocking merchandise, and maintaining store appearance. Associates often coordinate on tasks such as assisting customers, managing fitting rooms, and handling checkout lines to provide a positive shopping experience. Clear communication and flexibility are key to successfully managing the fast-paced environment.
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Macys Retail Associate jobs near you
Prep Cook - Macys Cafe, Falls - Part Time

Prep Cook - Macys Cafe, Falls - Part Time

Macy's

Miami, FL • On-site

$15 - $19.51/hr

Part-time

Posted 5 days ago

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 836 frontline employees who took The Breakroom Quiz

7th of 21 rated department stores

Job description

Job Description
About:
Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation.
We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious!
Job Overview:
The Prep Cook's primary responsibility is to prepare hot and cold items into batches for future recipes use according to company and Health Department standards.
Essential Functions:
  • Follows Food Division Standards and Best Practices
  • Produce food products in batches by following recipes or build sheets according to company standards
  • Demonstrate a current working knowledge of all recipes
  • Put away stock according to standards
  • Follow food safety standards and maintain work area and equipment in accordance with Health Department standards
  • Educate, sample, and serve customers food products
  • Effectively deal with multiple customers and communicate customer requests or concerns to other associates and manager on duty
  • Follow station specific duties and responsibilities
  • Open and close area following appropriate checklist, verifying completion with Manager on Duty prior to leaving the area
  • Follow production guides, maintain stock levels and standards in product presentation
  • Maintain personal hygiene and professional dress code to comply with company and Health Department standards
  • Assist other associates to ensure all kitchen duties are completed and customer service standards are maintained
  • Maintain a safe work area
  • Assist with special events
  • Perform other duties as needed

Qualifications and Competencies:
  • No Education or Experience Required
  • 1-2 years direct experience preferred
  • Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements
  • Position requires prolonged periods of standing/walking around store or department
  • May involve reaching, crouching, kneeling and stooping
  • Position may require working in a warm kitchen environment
  • Frequently lift/move up to 25lbs

FOODS00

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About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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