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French Call Center Jobs (NOW HIRING)

MCI Careers

AR · On-site

$15 - $16/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... We are seeking a motivated and customer-focused French Speaking Customer Service Representative to ...

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French Call Center information

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$10

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$25

How much do french call center jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for french call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a French call center?

A French Call Center is a customer service center where support agents communicate with customers in French. These centers handle various tasks such as answering inquiries, providing technical support, processing orders, and resolving complaints for French-speaking clients. They may operate within France or in other countries, serving companies that have French-speaking customers worldwide. French Call Centers can handle both inbound and outbound calls, and may also offer support via email or chat.

What are some common challenges faced by agents in a French call center and how can they be managed?

Agents in a French call center often face challenges such as handling high call volumes, navigating language nuances, and resolving customer issues efficiently. Managing stress while maintaining professionalism and empathy is crucial. Many centers provide training on conflict resolution, customer service best practices, and offer support from supervisors and team leads. Regular feedback and team meetings also help agents share experiences and strategies for overcoming difficult situations.

What are the key skills and qualifications needed to thrive as a French call center agent, and why are they important?

To thrive as a French Call Center Agent, you need fluency in French and English, strong customer service abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes certifications in customer service are typically required. Excellent communication, patience, and problem-solving skills set outstanding agents apart in managing customer inquiries and resolving issues. These skills and qualifications ensure efficient service delivery, customer satisfaction, and effective handling of diverse customer needs in a fast-paced environment.

What is the difference between French Call Center vs Customer Service Representative?

AspectFrench Call CenterCustomer Service Representative
Required CredentialsBasic communication skills, language proficiency in French, sometimes customer service certificationsHigh school diploma, communication skills, customer service training
Work EnvironmentCall centers, office settings, remote optionsOffice, retail, or remote work environments
Employer & Industry UsageTelecommunications, tech, retail, financeRetail, healthcare, banking, tech
Common Search & ComparisonOften compared for language skills and call handlingCompared for direct customer interaction roles

The French Call Center and Customer Service Representative roles share similarities in communication skills and work environments but differ mainly in language requirements and specific industry applications. French Call Centers focus on handling calls in French, often within international or multilingual companies, while Customer Service Representatives may serve diverse industries with broader language needs.

More about French Call Center jobs

What cities are hiring for French Call Center jobs?

Cities with the most French Call Center job openings:

What states have the most French Call Center jobs?

States with the most job openings for French Call Center jobs include:

What are popular job titles related to French Call Center jobs?

For French Call Center jobs, the most frequently searched job titles are:

French Call Center jobs near you
Infographic showing various French Call Center job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Customer Representative - Remote - Call Center

Jacksonville, FL

Deposita™, An Allied Universal® Company
See more jobs at Deposita™, An Allied Universal® Companyexternal

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Overview

Company Overview:

Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today!


Job Description

Deposita, an Allied Universal® Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a dynamic, customer focused team and plays a pivotal role in providing the highest quality customer experience to our customers.

Remote position - Starting Rate at $17.00 per hour, with increased rate for bilingual FRENCH (CANADIAN) and/or Spanish speaking representatives of $18.00 per hour

RESPONSIBILITIES:

  • Identify customers' needs, clarify information, provide direct support or guidance toward to resolution
  • Tackle a variety of problems in technical systems with skill and accuracy
  • Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent resolution if resolved at the Help Desk or escalate to appropriate next level
  • Maintain customer service as an utmost priority and continuously develop the ability to deal with challenging customer conversations
  • Discern changes in call types and report to management
  • Monitor health of network, hardware, and software for our customers
  • Track escalations through proper channels to completion

QUALIFICATIONS (MUST HAVE):

  • High school diploma or equivalent
  • Technical call center support experience
  • Experience in a technical support role, or other technical experience
  • Work history must demonstrate each of the following:
    • Strong understanding of customer service and customer relations
    • Ability to take initiative and learn new processes and concepts
    • Ability to exercise good judgment and decision-making
    • Effective written and oral communication skills
  • Basic understanding of software/hardware troubleshooting
  • Able to assess and evaluate situations effectively
  • Able to identify critical issues quickly and accurately
  • Able to write informatively, clearly, and accurately
  • Problem solving and analytical skills
  • Ability to work in a team environment

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Associate’s degree in Information Technology, Computer Science, or a related field
  • Experience in Service Now and TalkDesk
  • Experience in retail cash offices

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, retirement plan, and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.


Requisition ID
2026-1673672